I’ve been using Unlocator for a year now, purchase they’re 2 year special. They have a simple UI interface and are prompt with supporting their users with trouble shooting any issues in an efficient a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The Unlocator DNS service works great for blackout MLB games in my area. I have used for a few games and will continue to use it foreseeable future. Take advantage of their free trial and you'll see h... See more
Having been long term customer’s we recently had a little blip with our service. After contacting Unlocator via the chat service Mallik responded to us and guided us through first steps to get reinsta... See more
Company replied
Good looking, polite, fast, super reliable. I use this service now several years and I can‘t see no end. Whether at home for your favorite shows from abroad or for safety issues during a trip. Whether... See more
Company replied
Company details
Information provided by various external sources
World Class VPN and Smart DNS provider. Our service allows you to surf the Internet in privacy with military grade security. Unblock streaming services and use the Internet without borders.
Contact info
Hammerensgade, 1267, Copenhagen, Denmark
- info@unlocator.com
- unlocator.com
4.5
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Appreciate the 30 days refund policy.
Appreciate the 30 days refund policy.
I bought the subscription to stream US Netflix in my country but due to some technical issue dns didn't work on my TV although worked fine on every other device so I made a refund request and immediately received a positive response from customer support. Glad that they understood that I'm no longer willing to use it.
30 January 2023
Unprompted review
Reply from Unlocator
Hello there, We are pleased that you enjoyed our service. If there is anything we can do for you, please contact us at support@unlcoator.com! Have a wonderful day!
SERVICE
RESPONSE TO PROBLEMS IS SECOND TO NONE I RECOMMEND THIS COMPANY TO FUTURE CUSTOMERS FOR THIS FACTOR ALONE.
25 January 2023
Unprompted review
Reply from Unlocator
Hello there, We are pleased that you enjoyed our service. If there is anything we can do for you, please contact us at support@unlcoator.com! Have a wonderful day!
Good But Not good
Good VPN, but it's worse than Softether VPN, which is completely free. Plus, I don't recommend this VPN if you have financial issues!
23 January 2023
Unprompted review
Reply from Unlocator
Hello there, Please contact us at support@unlocator.com to help you with any issues you are facing with the service. Also, ask for a coupon to benefit from the discount!
Problems with my ds-lite WiFi.
I was having quite a few problems with my new ISP and their ds-lite tunnel, but the team never stopped helping, and finally resolved the situation.
22 January 2023
Unprompted review
Reply from Unlocator
Thank you for your amazing review! Don't hesitate to contact us if you need any assistance.
Very helpful Support team
I am not a very tech saavy person and so far the support staff have been wonderful to answer my questions before I even have bought the product.
I already have a very high confidence factor that this is going to work.
20 January 2023
Unprompted review
Reply from Unlocator
Thank you for your amazing review! Don't hesitate to contact us if you need any assistance.
Reliable and Dependable
I ran into an issue with transfer of my account onto a new machine (laptop), the "support team" got back to me straight away with the "cure" for the problem. Excellent service both in speed and knowledge.
18 January 2023
Unprompted review
Reply from Unlocator
Thank you for your amazing review! Don't hesitate to contact us if you need any assistance.
Spot on
Quick, informative and to the point support! But guess what...there is an even faster, cheaper option in PureVPN
18 January 2023
Unprompted review
Reply from Unlocator
Thank you for your amazing review! Don't hesitate to contact us if you need any assistance.
Works great
Works great
Found a service it is it configured for. Tech support got right onto it.
15 January 2023
Unprompted review
Reply from Unlocator
Thank you for your amazing review! Don't hesitate to contact us if you need any assistance.
Works perfectly
Works perfectly. Customer support reacts immediately.
31 December 2022
Unprompted review
Reply from Unlocator
Thank you for your amazing review! Don't hesitate to contact us if you need any assistance.
Amazing customer support
Service and customer support, always prompt response, I’ve been using Unlocator for about 5 years and find it to be 2nd to none
11 January 2023
Unprompted review
Reply from Unlocator
Thank you for your amazing review! Don't hesitate to contact us if you need any assistance.
Always quick to reply with accurate…
Always quick to reply with accurate information! Highly efficient and effective. Many thanks!
8 January 2023
Unprompted review
Reply from Unlocator
Thank you for your amazing review! Don't hesitate to contact us if you need any assistance.
Does exactly what it says on the box…
Does exactly what it says on the box Online assistance is really good and so quick to respond. Brilliant
3 January 2023
Unprompted review
Reply from Unlocator
Thank you for your amazing review! Don't hesitate to contact us if you need any assistance.
Best VPN I have used so far
Best VPN I have used so far. Very helpful and it works.
22 December 2022
Unprompted review
Reply from Unlocator
Hello there, Thank you for leaving this amazing review. Please feel free to contact us regarding any concerns!
Great experience with Unlocator
Great experience with Unlocator. Great VPN service for the last 24 months. No hesitation in renewing.
21 December 2022
Unprompted review
Reply from Unlocator
Hello there, We are pleased that you enjoyed our service. If there is anything we can do for you, please contact us at support@unlocator.com! Have a wonderful day!
Quick response, effective solution, problem solved!
After working well, my VPN suddenly stopped connecting. I got a detailed response from Unlocator and easy to follow instructions to correct the problem.
16 December 2022
Unprompted review
Reply from Unlocator
Hello there, we are happy to hear that! If there is anything we can do for you, just let us know at support@unlcoator.com! Have a wonderful day!
Very helpful customer service
I have been using unlocator for more than a year with no issues. I made an error while attempting an upgrade, and customer service was very fast to reach out and help me.
13 December 2022
Unprompted review
Reply from Unlocator
Hello there, thank you for this great review! Please feel free to contact us at support@unlcoator.com if need any help! Have a wonderful day!
helpful and responsive customer service
12 December 2022
Unprompted review
Reply from Unlocator
Hello there, We are pleased that you enjoyed our service. If there is anything we can do for you, please contact us at support@unlcoator.com! Have a wonderful day!
What's not to like?
Not only did they fix a billing problem, they added time to my subscription and made a very nice apology. What's not to like?
8 December 2022
Unprompted review
Reply from Unlocator
Hello there, we are happy to hear that! If there is anything we can do for you, just let us know at support@unlcoator.com! Have a wonderful day!
Unlocator Support is always very…
Unlocator Support is always very helpful.
So was my recent experience on 07/12/2022.
6 December 2022
Unprompted review
Reply from Unlocator
Hello there, We are pleased to hear that. Please feel free to contact us regarding any concerns. Have a wonderful day!
Reply from Unlocator
Hello there, thank you for this awesome review! If there is anything we can do for you, just let us know at support@unlcoator.com! Have a wonderful day!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.