Purchased Amber 12” topper from Australia. Product arrived promptly and packaged well. Item is gorgeous, well made, beautiful soft hair, dark brown colour perfect. Very impressed. Price 380 approx -... See more
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UniWigs is an all-in one online hair products platform to provide professional hair solutions to support women and men. We empowered thousands of ladies who were suffering from hair loss or seeking for a fashionable and unique hair product. Founded in 2012 and headquartered in California with additional warehouse and factory in Asia. UniWigs is a professional and reliable platform whom you can count on.
13840 Magnolia Ave Chino, CA 91710, United States
Replied to 100% of negative reviews
Typically replies within 2 weeks
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I've purchased so many toppers from Uniwigs, but today had a problem with checking out and then had to change my order after I paid. Bethany helped me get through the checkout process (there was a glitch), then emailed me that I didn't get my birthday voucher included, then helped me changed my order after I had already paid. She was so nice, professional and helpful. Best customer service I've had in a long time and such a pleasure.
I am a licensed cosmetologist and I have been working on people's hair for 10 years. Every type of hair you could imagine. I purchased a new full lace monofilament wig from UniWigs and attempted bleaching it and it absolutely will not lighten. I'm not sure what they use to color their human hair but it has to be some type of fabric dye because this is not how hair should behave when interacting with bleach. Basically you're paying for a fake synthetic heavily coated " " human hair wig. Waste of $1,000, save your money

Reply from UniWigs
I had to return a topper to exchange for another color. I was told I was approved to exchange for another color.
However, I'm unable to get a response from Uniwig on a delivery time. My exchange took place on 11/5/23 and it's now 11/14/2023 with no update on delivery all I get is a email saying it has not been process. It's been 9 days. Not happy with the customer service provided.

Reply from UniWigs
I just purchased my 2nd topper from Uniwigs. I love the color of my topper. its exactly what I was looking for. I can't wait to get it cut and styled. customer service has been great with answering all my questions.
I purchased my first ever hair topper from Uniwigs and the experience once top notch! Not only was their customer service excellent, my topper has now completely transformed my life. Can’t say enough great things!
I don't understand the bad reviews. This is definitely human hair. Incase people don't know the hair comes super shiny because it's coated in a silicone..you need to wash it. This is my first topper and I'm blown away! Highly recommend uniwigs. I got the Courtney as it was the cheapest option but it looks and feels expensive. The postage was super fast! I also read bad reviews about the hair being shipped from China..uniwigs factory is there..if you do your research you will see it's all very legitimate. I will be purchasing from here yearly to update my hair.
Uniwigs is a confidence saver!
I have purchased two hair toppers from Uniwigs. The first one wasn't as good of a match to my bio hair. I wore it to work and was so paranoid about it all day, I ended up with a tension headache and I never wanted to see it again!! I took a break for a couple months and then re-visited the idea. I am SO GLAD that I did, bc I ended up with a hair topper that was a better match (Upgrade Courtney), is wavy when air dried and can be straightened and curled and I absolutely LOVE IT. I do not wish hair loss on anyone. It definitely comes with a learning curve, and can take a lot of time to get used to, but I'm so grateful for experiencing hair loss in 2023 when we have such great products from Uniwigs that enhance our natural beauty.
After trying so many other types of hair extensions that didn’t work with my extremely fine/thin hair, I finally took a chance and ordered my first hair topper (Aura) from Uniwigs during a Black Friday sale. My only regret is not doing it sooner. Having this topper has been life changing, and people are shocked when I tell them it’s not my hair. I’m currently trying to decide on another topper…it’s a bit overwhelming with all the options they have, but I can’t wait to try something a little different. I can’t thank this company enough for giving me my confidence back…Please don’t ever stop making these great products! I will be a life-long customer.
I got my Courtney 12 inch topper more than year and a half ago and it still looks like new.
I think the price for the product is great and it is very easy to use, even if you are a beginner or not a hair-styling person in general.
It is comfortable to wear and secure, even when dancing.
My natural hair is quite a bit darker than the topper, but it kinda just looks like lowlights when it peeks trough, so you don’t have to worry to get a perfect match.
I would recommend it to anyone.
I was in search of a wig and found UniWigs. Buying a wig online is very scary- but the UniWigs team answered my questions about sizing, color and which kind of wig would work in a quick manner. I was away from home when I made the purchase and wanted to receive my wig on return. The company was amazing about holding shipping until my return and we actually coordinated receiving the wig only a couple days after my 6 month absence. I was very pleased with my first wig, but had some questions on how to wear it- as it was my very first wig. Again- the UniWigs team helped problem solve how I could wear my wig comfortably, which made all the difference. The quality is great- the hair is thick and silky soft. The first time I wore my wig in public, people were amazed when I told them it was a wig. I will definitely buy again from UniWigs as I find them to be trustworthy, responsive, and the hair is gorgeous.
100% customer service focused. Answered my questions in a timely manner. Ive purchased MULTIPLE wigs and toppers from Uniwigs and will continue to do so. Would 100% recommend to anyone looking for well made wig or topper (I've purchased both!)
Absolutely gorgeous, they feel and look sooo yummy and sexy. Well worth the prices, beautiful and extremely good quality. Will definitely buy from them again, them basically ❤️💋💋💋🥰.
This is my first time buying a wig. The customer service was very helpful in assisting me to choose the right wig. They spent a lot of time explaining the differences between the different styles. It was hard to choose because they are all so beautiful!
Great product and value. Fast shipping reasonable prices purchased two already.
I’ve tried different brand toppers and Uniwigs I keep coming back to. Why? They have very good quality Remy human hair with good quality construction. Not overly dense or too little density of hair. The mono and silk toppers are very comfortable and natural looking, although, the mono ones you do have to use scar tape and color to make it look more natural scalp. The price point is reasonable especially with the quality of hair and construction you’re getting. You do have to wait sometimes a few weeks to get it but it’s worth the wait. I’ve learned the hard way but don’t change unless it’s broke so I’m sticking with this company for now. The customer service is also very easy to deal with when they finally get back to you.
Best human hair lace wig I have ever bought the quality the color! Beautiful blonde wigs!
Have bought several different toppers from uniwigs..love them all..good quality hair and very affordable Thank you uniwigs💗
Always outstanding customer service! Every time I have a question I am always satisfied with how above and beyond the CS team go. Great quality wigs and speedy delivery.
Highly recommend 💕
I recently ordered a wig from Uniwigs and I couldn't be anymore satisfied and happy with my purchase. The wig is very well constructed, the color is absolutely gorgeous and looks natural. I will definitely be ordering again, and again.
Excellent customer service department. Had some issue charging my credit card as in my country the credit card limit is quite low. Had to do it twice in order to pay for my bangs/ topper. I've never before experienced so much care from anybody's customer service. Everybody was polite and understanding. The topper is absolutely stunning. Little on a pricey side but totally worth it.
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