I'm from India traveling to Germany for my masters, n I had so many doubts n confusion about how to do things but my advisor Mr. Tanishq sir helped me through everything. He made me understand each n... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I was in a different country and had trouble finding housing for college for my next semester. I tried endlessly to reach the properties and find out more details, but I failed and was at risk of havi... See more
Company replied
I had taken two services. Accommodation and for Flight tickets. So both services were provided in a very smooth way by the agents associated with. Even though there was a small little gap in communic... See more
Company replied
Mahim Mehta helped me find my housing in NYC, he was really active in responding and really cooperative with my specifications. He was really patient with everything and handled the search commendably... See more
Company details
Written by the company
Since 2015, University Living has helped students find reliable accommodation across 640+ cities worldwide, near 5,500+ universities. With over 65K verified properties and 23 million nights booked, our focus has always been simple: clarity before commitment. Finding safe student housing abroad shouldn't mean endless paperwork, jumping between sketchy websites, or second-guessing your deposit. That's why every listing includes genuine photos, detailed information, and virtual viewing options so students know what to expect before they arrive. Our comparison tools make it easy to evaluate rent, amenities, location, and policies side by side, without spreadsheets or tab overload. Our support doesn't stop at listings. Accommodation experts are available 24/7 to guide students through viewing, booking, documentation, and move-in. We also assist with essential study-abroad needs such as flights, banking, loans, and insurance. Across time zones and destinations, we focus on doing one thing well: making a complex, unfamiliar process feel simpler, safer, and easier to trust.
Contact info
3rd Floor, 86-90 Paul Street, EC2A 4NE, London, United Kingdom
- +44 204 509 9650
- admin@universityliving.com
- universityliving.com
Breach of guidelines
I will always recommend university…
I will always recommend university living to other students because I can trust that my student needs are put first. Things like verification of properties, good rates, And efficient agents are all appreciated by me when doing something as important as booking housing
4 March 2025
Unprompted review
Reply from University Living
Thank you so much for your kind recommendation and trust in University Living. We’re truly delighted to hear that you felt your student needs were prioritised throughout the process.
Ensuring verified properties, competitive rates, and efficient support from our experts is something we continuously strive for, and your feedback reassures us that we’re delivering on that promise.
We really appreciate your support and recommendation to other students. If you ever need assistance again, we’ll be more than happy to help.
The best assistance
Tan was absolutely brilliant with the booking, everything was so easy and was sorted within minutes! I was really stuck with my accommodation next year but Tan really helped me out. Thank you very much 😊
22 January 2026
Unprompted review
Reply from University Living
Thank you for your wonderful feedback. We’re really glad to hear that Tan was able to assist you so efficiently and make the booking process quick and hassle-free, especially when you were feeling stuck with your accommodation plans.
Your appreciation means a lot to us, and we’ll be sure to pass on your kind words to Tan. We’re happy we could help make things easier for you and wish you a smooth and comfortable stay ahead.
If you need any further assistance, we’re always here to help.
Satish
Great staff! and they will help us in each and everything regarding any accommodation queries.
22 January 2026
Unprompted review
Reply from University Living
Thank you for your kind words. We’re glad to hear that you had a positive experience with our team and found our support helpful for all your accommodation-related queries.
Providing clear guidance and end-to-end assistance is something we truly focus on, and your feedback reassures us that we’re on the right track. If you need any further help at any stage, please don’t hesitate to reach out.
Wishing you all the best with your accommodation journey ahead.
Excellent Assistance from University Living
University Living was instrumental in helping me secure accommodation for the semester. The agent (Deepak I think) was responsive, supportive, and made the entire process smooth and stress-free.
13 January 2026
Unprompted review
Reply from University Living
Thank you for taking the time to share your experience with us. We’re delighted to hear that University Living was instrumental in helping you secure accommodation for the semester.
We truly appreciate your kind words regarding our agent, Deepak. Your feedback highlighting his responsiveness and support means a great deal to us and will certainly be shared with him and the team as encouragement.
We’re glad the process was smooth and stress-free for you, and we wish you a wonderful and successful semester ahead. Please feel free to reach out to us if you need any assistance in the future.
Amazon voucher as referral bonus
This to acknowledge the empathetic and genuine client satisfactory services delivered by Varshika Agarwal for initiating a referral amazon voucher of 20 Pounds. Thank you for the support
17 January 2026
Unprompted review
Reply from University Living
We truly appreciate you taking the time to acknowledge the empathetic and genuine support provided by Varshika Agarwal. We’re glad to hear that she assisted you effectively with initiating the £20 Amazon referral voucher and ensured a satisfying experience.
Your kind words mean a lot to us, and we’ll be sure to pass on your appreciation to Varshika. Thank you for choosing University Living, and please feel free to reach out if you need any further assistance.
Payment experience
The experience was very good. Varshika helped me have a smooth experience.
Thank you!
23 December 2025
Unprompted review
Reply from University Living
Thank you for your feedback!
We’re glad to hear that you had a very good experience and that Varshika was able to support you and make the process smooth. Your appreciation truly means a lot to us.
Thank you for choosing University Living, and we wish you all the best ahead!
Fantastic service!!
I had a really, really great experience!! Vaishnavi was super efficient & friendly in helping me secure a place. I was contacted straight away through Whatsapp & the process felt a lot less overwhelming with the guidance and support. Shout-out Uni Living! thanks for helping me out 💕
16 January 2026
Unprompted review
Reply from University Living
We’re delighted to hear that Vaishnavi was able to support you so efficiently and make the entire process feel smooth and less overwhelming. Providing quick assistance, clear guidance, and friendly support is exactly what we aim for, especially during such an important step.
Your kind words truly motivate our team, and we’re glad University Living could help you secure the right place with ease. Wishing you a comfortable stay and an amazing journey ahead—feel free to reach out anytime if you need support! 💙
University living was very helpful in…
University living was very helpful in guiding me through the accommodation selection process. A special mention to Rishabh, who was prompt, responsive, and ensured everything was sorted quickly and efficiently. Overall, a very reliable and supportive experience.
15 January 2026
Unprompted review
Reply from University Living
We’re glad to hear that University Living was able to guide you smoothly through the accommodation selection process. A special thank you for acknowledging Rishabh—his promptness, responsiveness, and dedication truly reflect the level of service we strive to provide.
We appreciate your trust in us and are happy to know you had a reliable and supportive experience. Wishing you all the best, and please feel free to reach out if you need any assistance in the future!
Good service and very supportive
Good service and very supportive. Got myself a good accommodation.
1 January 2026
Unprompted review
Reply from University Living
We’re happy to know you had a good experience and that our team was able to support you in finding suitable accommodation. It’s great to hear everything worked out well for you.
Wishing you a comfortable stay ahead, and feel free to reach out anytime if you need further assistance!
Shubham Nagar was very helpful and nice…
Shubham Nagar was very helpful and nice during the process, he made it so easy and simple and was very patient with helping. Would recommend and do it again! 😊
15 January 2026
Unprompted review
Reply from University Living
Thank you for your kind feedback! 😊
We’re really glad to hear that Shubham Nagar was helpful, patient, and made the entire process easy and simple for you. Providing smooth and stress-free support is exactly what we aim for.
We truly appreciate your recommendation and would be happy to assist you again anytime. Wishing you all the best ahead!
I got personalised service and they…
I got personalised service and they helped me throughout my journey by helping me during every step. Their recommendation were perfect and I am grateful for their guidance
30 November 2025
Unprompted review
Reply from University Living
Thank you, Kaashvi, for sharing your lovely feedback!
We’re delighted to hear that you received personalised support throughout your journey and that our recommendations matched your needs perfectly. Guiding students at every step and making the process smooth is exactly what we strive for.
We truly appreciate your kind words and are grateful for your trust in University Living. Wishing you all the very best ahead, and please feel free to reach out if you ever need assistance!
My experience was great
My experience was great. Shubham Nagar helped me with this process and made it very smooth for me. I really appreciate it.
14 January 2026
Unprompted review
Reply from University Living
Thank you, Zara, for sharing your feedback!
We’re delighted to hear that you had a great experience and that Shubham Nagar was able to make the process smooth and hassle-free for you. Your appreciation means a lot to us and will surely motivate our team to continue delivering great support.
Wishing you all the best, and please feel free to reach out anytime if you need assistance in the future!
Amazing accommodation
Vaishnavi really helped and assisted me in finding accommodation.
Thanks again and keep up the good work!!
25 December 2025
Unprompted review
Reply from University Living
We’re really glad to hear that Vaishnavi was able to help and assist you in finding accommodation. Her dedication and support truly reflect the service standards we aim to provide. We’ll be sure to share your appreciation with her.
Thanks again for choosing University Living, and we wish you all the best ahead!
Mrs/Ms.Urvashi
I’d like to personally say thank you to Ms.Urvashi for helping me throughout the process. From lightning fast responses to helping me every step of the way made everything so much easier.
13 January 2026
Unprompted review
Reply from University Living
We’re delighted to hear about your positive experience with Ms. Urvashi. Her quick responses and consistent support truly make a difference, and we’re glad she was able to guide you smoothly through every step of the process. We’ll be sure to pass along your kind words to her.
Thank you for choosing University Living, and we wish you all the very best ahead!
A smooth experience throughout
A smooth experience throughout. I had some issues with certain details and Harshit was there to assist me throughout the process. He was very prompt in his replies and provided me with detailed updates, solving my problems with the urgency required.
13 January 2026
Unprompted review
Reply from University Living
We’re happy to hear that you had a smooth experience overall and that Harshit was able to support you throughout the process. His prompt responses, clear updates, and sense of urgency truly reflect our commitment to assisting students effectively. We’ll be sure to pass on your appreciation to him.
Thank you for choosing University Living, and we wish you a great experience ahead!
Disappointing and Misleading Service
Very disappointing experience with University Living. Many things were promised during booking, but after payment, none were fulfilled. It felt misleading.
Even after escalation, the customer support manager was involved, yet no solution was provided. Responses were always “we will check and let you know”, with no follow-up.
Poor communication, no accountability, and a waste of time. I would not recommend University Living to anyone.
25 December 2025
Unprompted review
Reply from University Living
We’re truly sorry to learn that you feel disappointed. However, we would like to clarify that, as per our records, the voucher has been successfully initiated and also claimed by you. This indicates that the concern raised earlier was addressed and resolved from our end.
In light of this, sharing such feedback after availing the resolution does not accurately reflect the complete scenario and is unfair. We always strive to maintain transparency, accountability, and ethical practices, and we ensure that commitments made to students are fulfilled, as was done in your case.
Mahim Mehta did a wonderful job and…
Mahim Mehta did a wonderful job and assisting me with finding a room. He was extremely fast and very detailed ! Thanks to him !
9 January 2026
Unprompted review
Reply from University Living
We’re delighted to hear that Mahim Mehta did such a wonderful job assisting you with finding a room. His prompt responses and attention to detail truly make a difference, and we’re glad he could support you so effectively. We’ll be sure to pass along your appreciation to him.
Thank you for choosing University Living, and we wish you a great stay ahead!
Hospitality
The company is very well in providing full time support with great hospitality.
I received good treatment as a customer from Muskaan Mittal who is among the customer support team of the University living.
This made me feel easy and less tensed as I expected. Am hoping for more when I reach there in my accommodation at Livensa Living in Málaga Spain 🇪🇸.
17 December 2025
Unprompted review
Reply from University Living
We’re really pleased to hear that you felt well supported and welcomed by our team. Providing full-time support with genuine care and hospitality is something we truly strive for, and it’s great to know that Muskaan Mittal made your experience smooth and reassuring. We’ll be sure to pass on your kind words to her.
We wish you a wonderful stay at Livensa Living in Málaga, Spain 🇪🇸, and hope your experience continues to be just as positive once you arrive. Thank you for choosing University Living!
My experience with University Living…
My experience with University Living has been great. Rishabh from the customer experience team handled my issues/questions very well and responded with urgency. I would rate it my experience satisfactory.
12 January 2026
Unprompted review
Reply from University Living
We’re glad to hear that your experience with University Living has been great and that Rishabh from our Customer Experience team was able to handle your queries efficiently and with urgency. We truly appreciate your time in sharing your experience and are happy to know you found our support satisfactory.
Thank you for choosing University Living, and we wish you all the best ahead!
It has been really grear experience
It has been really great experience. Deekshant guided me in a really well way and helped me out through out my process. And was really patience while answering the queries.
12 January 2026
Unprompted review
Reply from University Living
We’re delighted to hear that you had a great experience and that Deekshant was able to guide you so well throughout the process. His patience and willingness to address all your queries truly reflect the level of support we aim to provide. We’ll be sure to pass on your kind words to him.
Thank you for choosing University Living, and we wish you all the best ahead!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.