Really very pleased and impressed with all the services received at Universal Tankers. Special thanks to Michael and the driver who are very polite, welcoming and has a great customer care. The price... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Lady answering the phone was friendly and helpful. Didn't take long to get an order placed to get our septic tank emptied. I was given a time of 5-7 working days but got a call to ask if it was conven... See more
Company replied
Driver went above and beyond with our farmhouse residential septic tank which needed extender hoses and we had had a terrible experience with another company previously. The driver was working in r... See more
Company replied
We called with an emergency before Christmas and called to get someone in Christmas Eve. Michael Berwick was so helpful in getting everything set up. On the day Marcus from Stanton was absolutely br... See more
Company replied
Company details
- Waste Management Service
- Environmental Organization
- Garbage Collection Service
- Septic System Service
- Sewage Treatment Plant
- Water Tank Cleaning Service
Written by the company
Universal Tanker Group specialises in the collection and disposal of wastewater from septic tanks, sewage treatment plants, pump stations, welfare accommodation, and more. We also manage a wide range of liquid and specialist wastes, including grease trap waste, food and brewery waste, food processing by-products, sludge waste, and blocked drains. In addition, we work closely with providers of both potable and non-potable water, offering reliable support services to meet operational and regulatory requirements. Our team of highly trained experts is on hand to answer any questions and provide the right solution for your wastewater and liquid waste needs. With strategically located depots across the UK — including Perth, Coatbridge, Nairn, Aberdeen, Gateshead, Stokesley, Doncaster, Penrith, St Helens, Bromsgrove, Sutton-in-Ashfield, Ashford, By St Edmunds, Leighton Buzzard, Exeter. Portsmouth, Swindon, Hertfordshire and Dartford — we offer comprehensive nationwide coverage, from the Scottish Highlands to the South Coast, including key areas within the M25.
Contact info
9 Ellerbeck Way, TS9 5JZ, Stokesley, United Kingdom
- 0800 180 4474
- orders@universaltankers.co.uk
- universaltankers.co.uk
4.6
Excellent
52 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from Universaltankers
Hi Adrian,
Thank you for taking the time to leave us a review. We truly appreciate your support.
Best regards,
The Universal Tankers Team
Reply from Universaltankers
Hi D.T,
Thank you for the 5-star review – we really appreciate your support!
Best regards,
The Universal Tankers Team
first class service would definitely…
first class service would definitely use again.
12 November 2025
Reply from Universaltankers
Hi,
We really appreciate your great review – thank you for your support!
Best wishes,
The Universal Tankers Team
Friendly and professional.
9 January 2026
Reply from Universaltankers
Hi Michael,
Thank you for your kind words! We're so glad you had a great experience with us.
Best regards,
The Universal Tankers Team
Reply from Universaltankers
Hi Steve,
We really appreciate your great review – thank you for your support!
Best wishes,
The Universal Tankers Team
Reply from Universaltankers
Hi Keith,
We really appreciate your great review! If there’s anything more we can do for you, just let us know.
Best wishes,
The Universal Tankers Team
Urgent! Before the sh*t really hits the fan!
We called with an emergency before Christmas and called to get someone in Christmas Eve. Michael Berwick was so helpful in getting everything set up. On the day Marcus from Stanton was absolutely brilliant - very thorough and made sure I was fully aware of what he was doing and showed me each cleared tank and chamber. Excellent service and I will be using them again, without doubt.
24 December 2025
Reply from Universaltankers
Hi,
Thank you for taking the time to leave us a review — and such a positive one! We truly appreciate your support.
Thank you for choosing Universal.
Best regards,
The Universal Tankers Team
Very helpful
Very helpful, responsive, courteous, reliable and competent. Very highly recommended.
7 December 2025
Reply from Universaltankers
Hi Christopher,
Thank you for the 5-star review and thank you for choosing Universal Tankers!
Best regards,
The Universal Tankers Team
Reply from Universaltankers
Hi Sara,
We really appreciate your great review – thank you for your support!
Best wishes,
The Universal Tankers Team
Excellent and efficient throughout.
16 December 2025
Reply from Universaltankers
Hi Anthony,
Thank you for the 5-star review – we really appreciate your support!
Best regards,
The Universal Tankers Team
Tanker Driver-Jamie very helpful on 1st…
Tanker Driver-Jamie very helpful on 1st visit by Universal, much appreciated. Please forward hard copy invoice re payment, for records thank you
2 December 2025
Reply from Universaltankers
Hi Howard,
Thank you for the 5-star review – we really appreciate your support!
Invoice on the way.
Best regards,
The Universal Tankers Team
Very reliable and efficient
Very reliable and efficient. Both men were very pleasant and professional. Would use them again
3 December 2025
Reply from Universaltankers
Hi Elizabeth,
Thank you for your kind review!
We're thrilled to hear that we were able to assist you, and we truly appreciate your feedback.
Best regards,
The Universal Tankers Team
The guys who came out were friendly and…
The guys who came out were friendly and helpful. The whole process went very smoothly.
Could always do better on the price!
14 November 2025
Reply from Universaltankers
Hi Andrew,
Thank you for taking the time to leave us a review — we really appreciate your support.
If there’s anything else we can help with, please don’t hesitate to let us know.
Many thanks,
The Universal Tankers Team
It all went very smoothly smootly and…
It all went very smoothly smootly and without a hitch
14 October 2025
Reply from Universaltankers
Hi Bob,
Thank you for the 5-star review – we really appreciate your support!
Best regards,
The Universal Tankers Team
Did exactly as expected
Did exactly as expected, was polite and respectful of the property, and engaged in good conversation whilst delivering… good!
12 November 2025
Reply from Universaltankers
Hi Andy,
Thank you for your kind review!
We're thrilled to hear that we were able to assist you, and we truly appreciate your feedback.
Best regards,
The Universal Tankers Team
Reply from Universaltankers
Hi Heather,
Thank you for the 5-star review – we really appreciate your support!
Best regards,
The Universal Tankers Team
Very professional service
Arrived on time as per arrangements and provided a very thorough and professional service. Would highly recommend.
10 October 2025
Reply from Universaltankers
Hi Ian,
We really appreciate your great review! If there’s anything more we can do for you, just let us know.
Best wishes,
The Universal Tankers Team
First class comms & service delivery
From the initial email to delivery of service was excellent.
Great communication, did what they said and when they said they would do it.
31 October 2025
Reply from Universaltankers
Hi Maggie,
We really appreciate your great review – thank you for your support!
Best wishes,
The Universal Tankers Team
Was excellent service
Was excellent service. We were very pleased with job and service.
1 October 2025
Unprompted review
Reply from Universaltankers
Hi Mrs Wright,
Thank you for your kind words! We're so glad you had a great experience with us.
Best regards,
The Universal Tankers Team
Happy operative & a skilled driver.
20 January 2025
Unprompted review
Reply from Universaltankers
Hi RK,
Thank you for the 5-star review – we really appreciate your support!
Best regards,
The Universal Tankers Team
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