They give the best rates. However you don't have the ability to authenticate your app access via email. Always has to be an sms message. When I am abroad, this means I incur extra mobile cha... See more
Company replied
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See what reviewers are saying
I have been remitting money to Ghana through unity link since 2005, and they have never let me down. Things got even marvellous with the Unity Link App. If there’s only one Ghanaian company providing... See more
Company replied
Very effective money transfer with good exchange rate. There's need to improve on customer service response. The chat function and calls are non responsive
Company replied
Their exchange rate is top notch and the money transfer is quick and easy. A reliable source to send money back home to Ghana without any hassle or problems. Highly recommended!
Company replied
Company details
Written by the company
The online money transfer service that believes sending money to loved ones should be fast, secured, and simple! No fees for your transfers with excellent rates!!
Contact info
4th Floor, 5-17 Hammersmith Grove, The Triangle, Hammersmith Grove,, W6 0LG, London, United Kingdom
- 02087722160
- help@unitylink.com
- unitylink.com
4.0
Great
20K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 57% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It's very efficient items of delivery.
8 March 2024
Unprompted review
Reply from UnityLink
We are thrilled to have you as part of the family! Thank you for sharing your kind words with us. It means the world to us! We look forward to serving you again soon!
It’s great to do transactions with…
It’s great to do transactions with UnityLink everything went very well and fast thanks
7 March 2024
Unprompted review
Reply from UnityLink
Thank you for the great review! We’re so happy you loved your experience and can't wait for your next transaction! Enjoy your evening.
Great service
You always provide a quick and efficient service. Keep up the good work 👍
7 March 2024
Unprompted review
Reply from UnityLink
We are thrilled to have you as part of the family! Thank you for sharing your kind words with us. It means the world to us! We look forward to serving you again soon!
I was able to send money to my family…
I was able to send money to my family in the comfort of my sofa, it was quick.
6 March 2024
Unprompted review
Reply from UnityLink
Thank you for the great review! We’re so happy you loved your experience and can't wait for your next transaction! Enjoy the rest of your day.
Thanks for the service given advice…
Thanks for the service given advice given which helped me solved my problem. My gratitude.
6 March 2024
Unprompted review
Reply from UnityLink
Thank you for the kind review and for taking the time to share your feedback with Unitylink. Our priority is customer service and we are ecstatic that we met that mark!
Always with has good rate and great…
Always with has good rate and great customer care
4 March 2024
Unprompted review
Reply from UnityLink
Thank you for the great review! We’re so happy you loved your experience and can't wait for your next transaction! Enjoy the rest of your day.
Reply from UnityLink
Thank you for the kind review and for taking the time to share your feedback with Unitylink. Our priority is customer service and we are ecstatic that we met that mark!
Payment is delivered on time
Payment is delivered on time, with a reasonable exchange rate and excellent customer service.
4 March 2024
Unprompted review
Reply from UnityLink
Thanks for your great review and for taking the time to share your experience with us! Our customers are our priority and we hope to continue providing you with the best experience. Thank you for your custom.
Reply from UnityLink
Thank you for the great review! We’re so happy you loved your experience and can't wait for your next transaction! Enjoy the rest of your day.
Reply from UnityLink
Thank you so much for the positive review. We're thrilled that you had a great experience with our service. We strive to provide the best service possible, and it means a lot to us that you appreciate it. Thanks again! 😊
Best among the rest…..
Their exchange rate is top notch and the money transfer is quick and easy. A reliable source to send money back home to Ghana without any hassle or problems. Highly recommended!
3 March 2024
Unprompted review
Reply from UnityLink
We are thrilled to have you as part of the family! Thank you for sharing your kind words with us. It means the world to us! We look forward to serving you again soon!
Reply from UnityLink
Thank you for sharing your fantastic feedback and for rating us 5 stars.
We're pleased to know that you are happy with the timely delivery. Have a nice day.
Reply from UnityLink
Thank you for the great review! We’re so happy you loved your experience and can't wait for your next transaction! Enjoy the rest of your day.
Absolutely the best service …
Absolutely the best service for helping family.
Quick, efficient and a guaranteed delivery.
First Class...
3 March 2024
Unprompted review
Reply from UnityLink
We are thrilled to have you as part of the family! Thank you for sharing your kind words with us. It means the world to us! We look forward to serving you again soon!
The payments are always hours late-…
The payments are always hours late- this can be very disruptive when paying for services via mobile money, there is little utility in using this app when trying to pay for a good in a shop etc. I made a payment at 5pm and the purchase was recieved at 2am - thankfully I know the merchant. I’ll be looking for a more reliable app
1 March 2024
Unprompted review
Reply from UnityLink
We apologise for the delay in processing your transaction. Keeping our customers happy is our number one priority and we are glad it has been resolved. Thank you for your custom.
I am tired to the teeth of making the…
I am tired to the teeth of making the same complaints about delays 12 hours before some explanation
1 March 2024
Unprompted review
Reply from UnityLink
We're sorry to hear about your experience and we would like to get this resolved for you. Our greatest desire is to satisfy our customers at all levels and to find the most suitable way to provide a quality service.
Unfortunately, you did not provide any details that can help us contact you, Kindly email compliants@unitylink.com with your telephone number to enable us to contact you to resolve this.
Reply from UnityLink
Thank you for sharing your fantastic feedback and for rating us 5 stars.
We're pleased to know that you are happy with the timely delivery. Have a nice day.
Very reliable and efficient
Very easy, efficient and reliable service.
13 February 2024
Unprompted review
Reply from UnityLink
Thank you for the great review! We’re so happy you loved your experience and can't wait for your next transaction! Enjoy the rest of your day.
Reply from UnityLink
Thank you for the great review! We’re so happy you loved your experience and can't wait for your next transaction! Enjoy the rest of your day.
Very fast to send money back home to…
Very fast to send money back home to Ghana with unbeatable rates. My go to money transfer app and I recommed to you reading this right now. Xx
29 February 2024
Unprompted review
Reply from UnityLink
We are thrilled to have you as part of the family! Thank you for sharing your kind words with us. It means the world to us! We look forward to serving you again soon.
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