Unity Auto Finance Reviews 210

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I was turned down several times by others due to circumstances beyond my control. Thanks to Unity I am now driving the car I have always wanted. The process was quick and the staff were ultra helpful,... See more

Company replied

Rated 5 out of 5 stars

They were very polite and explained everything clearly and nothing was too much trouble when I asked questions

Company replied

Rated 5 out of 5 stars

From start to finish, Unity have been fantastic! They gave me a chance and they have always been clear un communication. Austin has been an Angel in closing my account and I cannot rate them all hig... See more

Company replied

Rated 5 out of 5 stars

Thank you unity auto finance, for making the impossible possible!! I am now drving the car i have dreamed off all my life, I knocked at every door and no one ever answers,but Unity auto gives... See more

Company replied

Company details

  1. Car Finance and Loan Company

Written by the company

Unity Auto Finance offers a more sustainable and affordable way to finance your car, so you can save money and reduce your impact on the environment without paying a premium. We're a car finance company with a conscience. We'll give you an instant tailored car finance quotation and our best available rate based on your unique Uniscore TM soft credit search. You can use our unique car finance calculator to work out the best figures for either Personal Contract Purchase (PCP) or Hire Purchase (HP) agreements, and then choose from thousands of cars on our website and apply online when you're ready. We’re a lender not a broker, so there are no middlemen. When you finance a car through Unity Auto Finance, we'll plant a tree in the Scottish Highlands on your behalf to help our environment.

Car finance with a conscience

Written by the company

Save money, save time, help our planet. We're a Plannet Zero Certified carbon neutral business.
At Unity Auto Finance we’re conscious of the impact our industry has on the environment. As part of the DSG Finance Group, our growing concerns about climate change started off Unity’s journey to see how we could become more sustainable as a company and reduce the carbon footprint created by the day-to-day operations of our business and the cars we finance.

Finance a car and we'll plant a tree on your behalf

Unity - reforesting with Mossy Earth

Unity  - reforesting with Mossy Earth
When you finance a car through Unity Auto Finance, we'll plant a tree in the Scottish Highlands on your behalf to help our environment.

Contact info

4.8

Excellent

TrustScore 5 out of 5

210 reviews

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Rated 1 out of 5 stars

Change of direct debit date each month

Change of direct debit date each month. I have complained about a number of things and have been ignored. One of which included the company I am paying warranty for no longer active, however the monthly direct debit price has not changed.

5 September 2022
Unity Auto Finance logo

Reply from Unity Auto Finance

Hi Christopher
Thanks for your review.

I have reviewed your account with us and it appears that you have not contacted us via phone or email since you took your agreement out with us in January 2022. I can see that you have not created an account for the online portal. Please note that we do not finance warranties and we would encourage you to contact the supplying dealer directly to discuss this further.

We are surprised and disappointed with your review as we feel that your comments do not accurately reflect the service you have received from Unity Auto Finance.

I have left you a voice message on your mobile this afternoon to call us back to discuss the issues you may be experiencing with your vehicle. We can also change your payment date if required.

Regards

Craig - Head of Customer Care.

Rated 5 out of 5 stars

Really helpful

Really helpful when setting up the account and payment terms. I always get a reminder well in advance of the payment coming out of my bank and there was no issue when I wanted to change my payment date.
Really good all round service.

3 September 2022
Rated 5 out of 5 stars

I am not great with tech

I am not great with technical computer things and they help wen ever I was struggling. All the different sales people were really helpful and didn't make me feel like a dinosaur.

2 September 2022

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