United Vehicle Leasing Reviews 

100
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Brad was great at sorting a deal for me and was very efficient at keeping me updated all the way through. After a poor experience with a different operator I was a little skeptical but they really did... See more

Rated 5 out of 5 stars

I carried out a fair amount of research into various companies and was very glad that United Vehicle had the vehicle was after and with a shorter delivery date. I dealt with Brad mainly who's enthusia... See more

Rated 5 out of 5 stars

Requested a quote from United Vehicle Leasing and Brad Darby contacted me straight away and managed to find me a car & deliver it within a months time!! Very speedy services with competitors stating O... See more

Company replied

Rated 5 out of 5 stars

I have nothing but praise for Smart Leasing Solutions. I have been dealing with Brad Darby for years now and have leased both cars and vans. I wouldn't even consider going elsewhere for a car/van de... See more

Company replied

Company details

Written by the company

Vehicle Contract Hire and Leasing


Contact info

4.9

Excellent

TrustScore 5 out of 5

100 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(100)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank You smart leasing solutions

My experience with Smart Leasing Solutions was very good.Brad Darby in particular was very helpful & Professional..The car arrived in a relatively short time and the process was hassle free.

5 August 2020
Unprompted review
United Vehicle Leasing logo

Reply from United Vehicle Leasing

Good afternoon Shafiq, thank you for your review! I am glad to hear that Brad was able to assist you and I hope you enjoy the new car! Thanks, Phil.

Rated 5 out of 5 stars

Great communication the whole way…

Great communication the whole way through the process and a pleasure to deal with.

3 August 2020
Unprompted review
United Vehicle Leasing logo

Reply from United Vehicle Leasing

Good morning Louise, thank you very much for your review. I will pass it on to Brad who will be very happy to hear from you! Thanks, Phil.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service
Great communication
Easy transaction

28 July 2020
Unprompted review
United Vehicle Leasing logo

Reply from United Vehicle Leasing

Good afternoon Hom, thank you very much for your review! I will share it with the team who will be very happy to hear they were able to help you! Thanks, Phil.

Rated 5 out of 5 stars

Helpful, professional & great prices

Helpful and professional throughout, and very reasonably priced.

I leased the Seat Arona FR from Smart Leasing Solutions and despite the current COVID situation, they were extremely helpful and quick to reply throughout the experience.

I would highly recommend Smart Leasing Solutions for their personal and professional approach which cannot be said for all leasing companies.

23 July 2020
Unprompted review
United Vehicle Leasing logo

Reply from United Vehicle Leasing

Hi Sam, thank you for your review! It's been a pleasure to assist you with your brand new car and I hope our team continues to do so in the future, - enjoy the Arona. Thanks, Phil.

Rated 5 out of 5 stars

I highly recommend this company

I highly recommend this company. I was kept updated every step of the way. My car was delivered to my door with over half a tank of petrol. Excellent customer service. Thanks for my new car Brad.

17 July 2020
Unprompted review
United Vehicle Leasing logo

Reply from United Vehicle Leasing

Good afternoon Nic, thank you very much for your review! I am glad to hear that Brad was able to assist you and I hope we continue to do so in the future. Thanks, Phil.

Rated 5 out of 5 stars

Very Reliable service.....

Found the best deal for my Peugeot 3008 on here, got in contact and Brad went through the full process, explaining everything I needed to know. Car was delivered few days ago, a week before my current car is due to be returned, which is great. Brad kept me up to date on delivery date/time. All in all i found smartleasing solutions to be a very reliable company and will recommend to others.

14 July 2020
Unprompted review
United Vehicle Leasing logo

Reply from United Vehicle Leasing

Hi Junaid, thank you for your review. I am glad to hear that Brad was able to sort you out with a brand new Peugeot 3008! Enjoy the drive, if we can be of assistance throughout your lease, please don't hesitate to contact our team. Thanks, Phil.

Rated 5 out of 5 stars

New Car

Received the Velar today, great experience from start to finish. Highly recommend.

9 July 2020
Unprompted review
United Vehicle Leasing logo

Reply from United Vehicle Leasing

Good afternoon Josie, thank you for your review and enjoy the new car! It's been a pleasure to help you out. Our team is here to assist you throughout your lease so give us a call if you have any questions. Thanks, Phil.

Rated 5 out of 5 stars

Brad was great!

Brad was great! Good communications, and good deal!

8 July 2020
Unprompted review
United Vehicle Leasing logo

Reply from United Vehicle Leasing

Good morning, thank you for your review! I am glad Brad was able to assist you and I hope we continue to do so in the future. Thanks, Phil.

Rated 5 out of 5 stars

Recommended !!

Very happy with the leasing experience this company provides. Prompt and efficient in every respect of the transaction and special shout out to Brad & Andrew for their attention to detail when it comes to customer service. Recommended

3 July 2020
Unprompted review
United Vehicle Leasing logo

Reply from United Vehicle Leasing

Hi Mike, thank you very much for your review. I will pass on your kind words to Andrew and Brad, I am sure they will be more than happy to hear what you have to say! I am glad to hear we were able to assist you and I hope we continue to do so in the future. Thanks, Phil.

Rated 5 out of 5 stars

The A-Team: Brad Darby & Smart Leasing Solutions

Smart Leasing Solutions and Brad Darby have been soooo amazing in helping and guiding me through the decision-making process of choosing my new lease car and getting the finance and figures right for me.

Brad also kept me up-to-date with the progress of my car and nothing has ever been too much bother for him! I can’t thank or praise him enough.

I’m so delighted with my new Volvo and it’s all thanks to Brad!

22 June 2020
Unprompted review
United Vehicle Leasing logo

Reply from United Vehicle Leasing

Hi Tony, thank you very much for your review. I am glad to hear that our team was able to assist you in finding you the car you wanted. I am sure Brad will be over the moon to hear what you have to say and I will be sure to pass on your kind words. Thanks, Phil.

Rated 5 out of 5 stars

Helpful, reliable and responsive

Helpful, responsive and reliable. Really good deal and exactly what we needed. Brad was brilliant. ...and all with the added pressures of lockdown!

17 June 2020
Unprompted review
United Vehicle Leasing logo

Reply from United Vehicle Leasing

Good morning Jon, thank you for your kind review. I am very pleased to hear that Brad was able to help you and I hope our team continues to assist you in the future. Thanks, Phil.

Rated 5 out of 5 stars

Highly Recomended

Can't recommend Brad from Smart Leasing Solutions enough. He found us the perfect car and gave plenty of updates throughout the whole process. Couldn't have hoped for better service

10 June 2020
Unprompted review
United Vehicle Leasing logo

Reply from United Vehicle Leasing

Hi Graham, I am very pleased to hear that Brad was able to help you and I hope our team continues to assist you in the future. Thanks, Phil.

Rated 5 out of 5 stars

Very good service from start to finish

Very good service from start to finish. Very happy with car. Will definitely use them again.

28 April 2020
Unprompted review
United Vehicle Leasing logo

Reply from United Vehicle Leasing

Hi Kim, thank you very much for your review. I am glad that our team was able to assist you and I hope we continue to do so in the future. Thanks, Phil.

Rated 4 out of 5 stars

Very professional service from Smart…

Very professional service from Smart Leasing solutions. They were able to find a great deal for me on the car of my choice - infact exceeded with a higher spec deal. The service by Derek Gordon once the deal was done in closing the financing was first class - only frustration was the slow response by the finance company- but his attention to detail and guiding through the process was 1st class allowing me to receive the car on the desired date requested. many thanks to all at SLS.

27 April 2020
Unprompted review
United Vehicle Leasing logo

Reply from United Vehicle Leasing

Thank you very much for your review, Jonathan. I am glad that our team was able to assist you and I hope we continue to do so in the future. Thanks, Phil.

Rated 5 out of 5 stars

great company fabulous service

fabulous service from first contact to vehicle delivery. Followed up by a courtesy call to ensure everything was as expected. Highly recommend

22 April 2020
Unprompted review
United Vehicle Leasing logo

Reply from United Vehicle Leasing

Hi Donna, thank you very much for your kind words. I am glad we were able to help you out and I hope we continue to do so in the future. Thanks, Phil.

Rated 5 out of 5 stars

Fantastic service and price

Fantastic service and price. Big thanks to Derek Gordon for his help and advice.

20 April 2020
Unprompted review
United Vehicle Leasing logo

Reply from United Vehicle Leasing

Hi Eddie, thank you very much for your kind words. I am glad to hear we were able to assist you and I hope we continue to do so in the future. Thanks, Phil.

Rated 5 out of 5 stars

Great service

Great service. Kept up to date throughout the whole process and quick delivery

20 April 2020
Unprompted review
United Vehicle Leasing logo

Reply from United Vehicle Leasing

Hi Fergus, thank you very much for your kind words. I will be sure to pass your review onto the team who will be very happy to hear about your positive experience. Thanks, Phil.

Rated 5 out of 5 stars

I found Smart Leasing Solutions efficient, knowledgeable and friendly

I found Smart Leasing Solutions incredibly helpful and attentive throughout the process of leasing our car. I spoke with Andrew many times trying to decide upon the right vehicle and at no time did I feel pressurised to choose something. Once we had chosen the vehicle, Derek was incredibly helpful in processing the vehicle. He was always friendly when we had a query or were unsure about something. The whole process has been very easy and as we haven’t leased a vehicle before, everything was explained clearly. I would definitely recommend Smart Leasing Solutions

20 April 2020
Unprompted review
United Vehicle Leasing logo

Reply from United Vehicle Leasing

Hi Rachel, thank you very much for your review. I am glad that our team was able to assist you in your search and I hope we continue to do so in the future. I will pass your review onto the team who will be very happy to hear what you have to say. Thanks, Phil.

Rated 5 out of 5 stars

I have nothing but praise for Smart…

I have nothing but praise for Smart Leasing Solutions. I have been dealing with Brad Darby for years now and have leased both cars and vans. I wouldn't even consider going elsewhere for a car/van deal - make sure that Brad is your 1st call when you're looking for a vehicle

Derek Gordon who is the senior admin manager is also a star, helpful and made sure delivery etc ran perfectly

20 April 2020
Unprompted review
United Vehicle Leasing logo

Reply from United Vehicle Leasing

Hi Chris, thank you very much for your kind words! I am glad to see we were able to assist you and I hope we continue to do so in the future. I will pass your feedback onto the team, I am sure they will be over the moon to hear what you have to say. Thanks, Phil.

Rated 5 out of 5 stars

Professional

Professional, knowledgeable staff who are prepared to go that extra mile for you. Also best prices out there by some distance fantastic service. Highly recommended.

3 April 2020
Unprompted review
United Vehicle Leasing logo

Reply from United Vehicle Leasing

Hi Wayne, thank you for your kind review. I will share it with the team who I am sure will be very happy to read it! Thanks, Phil.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look