Unitedpenshop Reviews 100

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Nice product (Schaeffer fountain pen), engraving looks good, and good price. I didn’t realise it would be delivered from Germany but delivered 6 days after the order so still a good delivery time.

Company replied

Rated 5 out of 5 stars

I had been searching the internet for some time for a specific Sheaffer ballpoint to replace one I lost. Eventually found it on Pen shop and bought it from their Netherlands shop. Order was despatch... See more

Rated 4 out of 5 stars

The ordering was straightforward and the engraved pen arrived within four days - excellent service! However, there was no delivery note with the package and I wasn't sure about the pen colour initia... See more

Company replied

Rated 4 out of 5 stars

Ordering was easy, however, I’ve dropped a star for the reason I couldn’t get a delivery date until l had confirmed purchase. I needed it for a specific date, didn’t realise it was coming from the Ne... See more


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

100 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

All round good product & service

Nice product (Schaeffer fountain pen), engraving looks good, and good price.
I didn’t realise it would be delivered from Germany but delivered 6 days after the order so still a good delivery time.

29 March 2026
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Reply from Unitedpenshop

Dear Mr. Tibbs,

We are happy to hear that you are happy with the quality of our product and the delivery time. We are however not located in Germany, but in the Netherlands. We hope to welcome you back for future orders!

Kind regards,

Simon from the Penshop Team

Rated 1 out of 5 stars

Ordered 11/7 arrived 28/7.

Ordered 11/7 arrived 28/7.
I ordered from Penshop uk, but it is actually coming from Germany.Posting went via several German depot's where it remained untill the 26th/7, before arriving at Royal Mail depot. I cannot recommend this for UK purchasers.
Pen and engraving perfect, just the process that is unexceptable.

11 July 2025
Rated 5 out of 5 stars

Teacher gift

Great looking product which will make a perfect end of term gift for class teacher at my son’s school. Delivery was a little slow!

11 June 2025
Rated 5 out of 5 stars

Great quality

Everything was brilliant from the ordering to the unpacking! It arrived rather promptly despite being international and the customer engraving look awesome! I would highly recommend!

9 December 2024
Rated 5 out of 5 stars

Outstanding Service

Outstanding Service
I ordered 4 custom Parker pens to be delivered to Scotland, and I couldn’t be more impressed. The communication throughout the process was flawless, and I was genuinely amazed by the speed!
personalised, packed, shipped, and delivered from the Netherlands to Scotland in just 48 hours! This level of efficiency is particularly impressive given the challenges since Brexit. Truly outstanding service!

26 November 2024

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