Unicoeye Reviews 

1,715
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the contact lenses are exceptionally comfortable to wear all day and provide realistic, beautiful colors that look completely natural even on very dark eyes. People also deeply appreciate the supportive customer service team, noting that representatives are quick to respond, very kind, and extremely helpful when addressing order issues or questions. However, some customers also noted occasional shipping delays and frustrating issues with receiving their items on time. A few reviewers experienced problems with damaged or extremely basic packaging, and mentioned unfortunate instances of missing products in their deliveries.

What people talk about most

Product

Reviewers mention positive feedback about product quality, expressing delight with the vibrant colors and... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being... See more

Order

Customers expressed great satisfaction regarding their order experiences, highlighting fast delivery and... See more

Quality

Users describe positive interactions with quality, noting that the lenses are comfortable, durable, and... See more

Customer communications

Reviewers highlight positive aspects of customer communications, frequently praising the fast response times... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Anyone who has used these contacts would know they are the best in the market with comfortability as well as color coverage. If you have dark eyes, these are the only contacts that will LITERALLY chan... See more

Company replied

Rated 5 out of 5 stars

Best colored contact lens provider I've ever dealt with. Customer service is amazing, and they are the only ones I've dealt with where the lenses are exactly as advertised. My eyes are so dark they're... See more

Company replied

Rated 5 out of 5 stars

Great customer service so far! They were very helpful and responsive when I reached out about my order. I haven’t received my contact lenses yet, so I can’t review the product itself, but I’m looking... See more

Company replied

Rated 5 out of 5 stars

I love these contacts! I have tried several different types, but these are more hydrated than others. They are so comfortable to wear! They ship fast! They never disappoint this customer 😁

Company replied


Company details

  1. Health & Medical

Written by the company

Best and natural Unico color colored contacts, explore wide variety of circle lenses and color contacts in non-prescription and prescription at unicoeye.com


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,715)

120 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I was contacted several times by the…

I was contacted several times by the company in regards to my order, I was reassured that based on its origin that it was coming. I received my order about 3 days ago.

25 March 2025
Unprompted review
Unicoeye logo

Reply from Unicoeye

Dear Customer,

Thank you so much for your positive feedback! 🥰 We're delighted that you received your order and that our customer service team could help keep you updated throughout the process.

Hope you enjoy your lenses! ✨

Best regards,
Customer Service Team

Rated 5 out of 5 stars

Loooove my new contacts

Loooove my new contacts! 10 out of 10! Highly recommend!

5 March 2025
Unprompted review
Unicoeye logo

Reply from Unicoeye

Thank you so much for your amazing feedback! 🌟 We're thrilled to hear you love your new contacts! 😊 Your recommendation means the world to us. Enjoy your fabulous look! 👀✨

Best regards,

Customer Service Team

Rated 5 out of 5 stars

I’ve been getting these contacts for…

I’ve been getting these contacts for years now and I love them everytime!

11 March 2025
Unprompted review
Unicoeye logo

Reply from Unicoeye

Thank you so much for your kind words! 😊 We're thrilled to hear that you love our contacts and appreciate your continued support over the years. Looking forward to serving you again soon!

Rated 5 out of 5 stars

What made my experience GREAT is the…

What made my experience GREAT is the AMAZING Customer service and UNICOEYE TEAM.. SUPER SWEET, quick to respond (same day replies) easy and quick solving any changes etc .. it has been a pleasure communicating with them through ordering. I definitely can't wait to order my Prescriptions contacts next through this amazing team ..I love that I can get my cosplay, dress up and prescription lenses . With amazing DEALS and DISCOUNT. GREAT FOR US CONTACT GIRLIES!!! EEEEEKKKK SUPER EXCITED AND LOVE THIS WHOLE VIBE OF THIS BRAND AND THERE TEAM !!

5 March 2025
Unprompted review
Unicoeye logo

Reply from Unicoeye

Hi

We are thrilled to hear about your amazing experience with our customer service and the Unicoeye team! Your kind words truly mean the world to us, and we're so glad we could make your ordering process enjoyable.

We're super excited to have you as part of our Unicoeye family and can't wait to assist you with your prescription contacts next! 🎉

Thank you for your support and enthusiasm. Stay tuned for more great deals and discounts!

Best regards,

The Unicoeye Team 💖

Rated 5 out of 5 stars

Good customer service

Good customer service

6 March 2025
Unprompted review
Unicoeye logo

Reply from Unicoeye

Hi

Thank you so much for your kind words! We're delighted to hear you had a good experience with our customer service. 😊

Best regards,
The Unicoeye Team

Rated 5 out of 5 stars

The price was great

The price was great, shipping was quick, and I love all the contacts I purchased from them—they’re all beautiful. I’ll definitely be buying more!

6 March 2025
Unprompted review
Unicoeye logo

Reply from Unicoeye

Hi

Thank you for your fantastic review! We're thrilled to hear you loved the contacts and had a great experience with our pricing and quick shipping. 😊 We can't wait to see you back for more!

Best regards,
The Unicoeye Team

Rated 5 out of 5 stars

Thank youuu

I love my new contacts !!! The deals was amazing !!! The contacts are easy to use and are comfortable wearing all till morning till late at night ! shipping came way sooner than I expected! So yes I’ll definitely order my contacts here now ! Thank you again I’m super excited and loving them !

7 March 2025
Unprompted review
Unicoeye logo

Reply from Unicoeye

Dear valued customer,

We're thrilled to hear you're loving your new contacts! 😊 Your satisfaction is our top priority, and we're so glad we could exceed your expectations with our deals, comfort, and speedy shipping.

Thank you for your wonderful feedback and for choosing us. We look forward to serving you again soon! 🌟

Best wishes,
The UnicoEye Team

Rated 5 out of 5 stars

Unicoeye has become my favorite place…

Unicoeye has become my favorite place to purchase color contacts! Their products are amazing and the customer service is impeccable. I recommend Unicoeye to all my friends!

19 February 2025
Unprompted review
Unicoeye logo

Reply from Unicoeye

Dear valued customer,

Wow! Your feedback makes our day! 😍 We're thrilled to be your go-to for color contacts. Thank you for your kind words about our products and service. We truly appreciate your recommendations to friends! 🌟 We'll keep working hard to exceed your expectations.

Best regards,
Unicoeye Team 💖

Rated 5 out of 5 stars

Excellent customer service and great…

Excellent customer service and great communication! I’ve bought from this company numerous time and never once had a problem and they’ve always made sure I felt appreciated! Definitely recommend them to anyone l!

12 February 2025
Unprompted review
Unicoeye logo

Reply from Unicoeye

Dear valued customer,

Thank you for your wonderful feedback! 😊 We're delighted to hear about your positive experiences with us. Your loyalty means the world to us, and we're so glad you feel appreciated. 💖 We'll continue to work hard to provide excellent service. Thank you for recommending us! 🌟

Best regards,
Unicoeye Team

Rated 5 out of 5 stars

Customer Service

Order was delayed and they worked to give me an exchange and a discount on the next order, much love <33

3 March 2025
Unprompted review
Unicoeye logo

Reply from Unicoeye

Dear valued customer,

Thank you so much for your kind words! 😊 We're thrilled to hear you're satisfied with our solution. Your understanding means a lot to us. We look forward to serving you again soon! 💖

Best regards,
Unicoeye Team 🌟

Rated 5 out of 5 stars

Fixed it

Had a delay in my order. Customer service fixed it in a very timely manner plus offered a free item as an apology and a discount for my next order. Top notch

1 March 2025
Unprompted review
Unicoeye logo

Reply from Unicoeye

Dear valued customer,

Thank you so much for your kind words and positive feedback! 😊 We're thrilled to hear that our customer service team was able to resolve the delay quickly and to your satisfaction.

We truly appreciate your understanding and are glad we could make it right with the free item and discount. Your happiness is our priority! 🌟

Thank you for choosing Unicoeye. We look forward to serving you again soon! 💖

Best regards,
Unicoeye Customer Service Team

Rated 5 out of 5 stars

Unicoeye is one of best company i’ve…

Unicoeye is one of best company i’ve used to order contacts from!!!! They have a variety of pretty colors to choose from, looks very natural which i prefer and are very affordable.. Customer service is top tier. They’re the best!!! I love a company that is willing to go above and beyond for their clients and for that i say this is the best company!!

3 March 2025
Unprompted review
Unicoeye logo

Reply from Unicoeye

Dear valued customer,

Wow! Thank you so much for this amazing review! 🤩 We're absolutely thrilled to hear that you've had such a positive experience with our products and service.

Your kind words about our variety, natural look, affordability, and customer service mean the world to us. 💖 We always strive to go above and beyond for our clients, and it's wonderful to know that our efforts are appreciated.

Thank you for choosing Unicoeye. We're honored to be your go-to for colored contacts! 👁✨

Best regards,
Unicoeye Customer Service Team

Rated 5 out of 5 stars

I absolutely love this company

I absolutely love this company. The prices are great and the lenses are beautiful. For example, my current order was taking a long time to ship, so they offered to send me something else to get here faster. I am so pleased with the excellent customer service I receive. It made me a repeat customer and I recommend them to everyone!

19 February 2025
Unprompted review
Unicoeye logo

Reply from Unicoeye

Dear valued customer,

Thank you so much for your amazing feedback! 😊 We're overjoyed to hear that you love our products and service.

Your satisfaction is what drives us, and we're thrilled that we could exceed your expectations. 🌟

We truly appreciate your loyalty and recommendations. Customers like you make our work meaningful! 💖

Looking forward to serving you again soon!

Best regards,
Unicoeye Team 🥰

Rated 5 out of 5 stars

"I had a great experience with the…

"I had a great experience with the customer service team at this company. They were very responsive and helpful. I will definitely refer my friends and family to Unicoeye. I will continue purchase they products again. Thank You. C

18 February 2025
Unprompted review
Unicoeye logo

Reply from Unicoeye

Dear valued customer,

Thank you so much for your wonderful feedback! 😊 We're thrilled to hear that you had a great experience with our customer service team.

Your satisfaction is our top priority, and we're delighted that we could meet your expectations. 🌟

We truly appreciate your support and look forward to serving you again in the future. Thank you for choosing Unicoeye! 💖

Best regards,
Unicoeye Customer Service Team

Rated 4 out of 5 stars

Unicoeye🩶

Hello, this is a pretty loyal customer!!! Your contacts are absolutely amazing! they’re so gorgeous and comfortable to wear, i’ve only ever had one problem and only one time I’ve received a damaged pair. Out of plenty of other purchases. Amazing customer service and care! Great company love you guys🩷

18 February 2025
Unprompted review
Unicoeye logo

Reply from Unicoeye

Dear valued customer,

Thank you so much for your wonderful feedback! 😊 We're thrilled to hear that you love our contacts and find them comfortable. 🌟 Your loyalty means the world to us, and we're glad we could quickly resolve the one issue you experienced.

We truly appreciate your kind words about our customer service and products. Customers like you make our work worthwhile! 💖

Thank you for choosing us. We look forward to serving you again soon!

Best wishes,
Unicoeye Team 🎉

Rated 5 out of 5 stars

the customer service was one of the…

the customer service was one of the BEST things about them. their contacts are also so amazing and comfortable, and look super natural. they were so communicative with me about my package and were nothing but the best! i’m definitely going to order again and try different colors. also super affordable for contacts!

15 February 2025
Unprompted review
Unicoeye logo

Reply from Unicoeye

Thank you so much for your amazing feedback! 😊 We're thrilled to hear you had such a great experience with our customer service and love our contacts. Your satisfaction is our top priority! 🌟 We can't wait to see which colors you try next. Thanks for choosing us, and we look forward to serving you again soon! 💖

Rated 5 out of 5 stars

Good company .people are friend and…

Good company .people are friend and they resolve your order quickly.

9 February 2025
Unprompted review
Unicoeye logo

Reply from Unicoeye

Thank you so much for your kind words! 😊 We're thrilled to hear that you had a great experience with our company and our friendly team. Your satisfaction is our top priority, and we're glad we could resolve your order quickly. We truly appreciate your support and look forward to serving you again in the future! 🌟

Rated 5 out of 5 stars

Good customer service

I had a pagan
Pleasant experience with this company and they follow up with any issues big or small. Very understanding.

4 February 2025
Unprompted review
Unicoeye logo

Reply from Unicoeye

Dear Valued Customer,

Thank you so much for your kind words! 😊 We're thrilled to hear you had a pleasant experience with us. 🌟

Your satisfaction is our top priority, and we're glad we could assist you effectively. 💯

We truly appreciate your support and look forward to serving you again in the future! 🙏

Best wishes,

Customer Service Team 🌈

Rated 5 out of 5 stars

Of course I can't see without contacts…

Of course I can't see without contacts or glasses! Unicoeye has the best customer service. This is the truth. I ordered the wrong prescription strength & they kept in contact with me & expedited 3 free pair in the right strength for me. I'm super pleased with their customer service 5 stars! And the contacts are great! Love them! ❤️

28 January 2025
Unprompted review
Unicoeye logo

Reply from Unicoeye

Dear Valued Customer,

Wow! Thank you for this amazing 5-star review! 🌟🌟🌟🌟🌟

We're absolutely thrilled to hear about your positive experience with our customer service and contacts. 😊 Your satisfaction is what drives us to do better every day!

We're so glad we could help you get the right prescription and that you're loving your contacts. 👁❤

Thank you for choosing Unicoeye. We look forward to serving you again soon!

Best wishes,

Unicoeye Customer Care Team 🎉

Rated 5 out of 5 stars

They are very respectful and will…

They are very respectful and will resolve issues promptly

27 January 2025
Unprompted review
Unicoeye logo

Reply from Unicoeye

Dear Valued Customer,

Thank you so much for your wonderful feedback! 😊🙏

We're delighted to hear that you found our team respectful and efficient in resolving issues. 🌟

Your satisfaction is our top priority, and we'll continue to strive for excellence in our service. 💪

We truly appreciate your support and look forward to serving you again! 🤗

Best regards,

Customer Service Team 🌈

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look