Unico Components Ltd logo
Visit website

Unico Components Ltd Reviews 

2,694
•
TrustScore 5 out of 5

4.8

Door Shop
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 138 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found products to be of excellent quality and exactly as described, often exceeding expectations. The ordering process was straightforward and easy to use, with detailed descriptions and measurements ensuring confidence in purchases. Reviewers frequently praised the helpful and friendly staff for quick responses and going the extra mile. Delivery was generally fast and efficient, with items arriving promptly and well-packaged. However, some people mentioned occasional delays or issues with delivery, particularly when Royal Mail was the courier, with some packages taking longer than expected to arrive or being lost.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the quality and how well items... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising its reliability, efficiency,... See more

Service

Reviewers mention positive feedback about service, consistently describing it as great, efficient, and... See more

Quality

Users describe positive interactions with quality, consistently reporting good quality products that are... See more

Order

Reviewers highlight positive aspects of order, with many customers expressing satisfaction with the ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Royal Mail lost the first package sent but after contacting Unico they, without hesitation, resent the items and they arrived a few days later. It was great to be able to speak to somebody real on the... See more

Rated 5 out of 5 stars

Gareth did a fabulous job shipping me out the parts that I needed in timely fashion and the products I received were just as I hoped. Looking forward to using them! I looked high and low for a nation... See more

Rated 5 out of 5 stars

Staff were accessible by phone, friendly, helpful, polite and interested in helping, went extra mile to request email, identify and send link to product required. A bonus, very useful and appreciated,... See more

Rated 5 out of 5 stars

I needed to replace a broken lock on a bureau and was at a loss as to where I would find a replacement. I was concerned about buying on-line, just in case I would be unable to identify an identical l... See more

Company details

  1. Door Shop

Written by the company

Unico Components Ltd has been trading for over 50 years. Established in 1970 Unico is proud to serve a wide range of British furniture manufacturers with a comprehensive fittings solution for their products. We now sell to both the trade and retail market with the use of our ecommerce website.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,694)

136 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Very pleased customer.

I received exactly what I ordered and the package arrived when it was expected. I fitted the items the same day I received them and they fitted perfectly. Very pleased.

28 June 2026
Rated 1 out of 5 stars

Purchased and paid for products then an…

Purchased and paid for products then an email stating none in stock??

27 June 2026
Unico Components Ltd logo

Reply from Unico Components Ltd

Hi Ian,

Thank you for your comments. Please accept my apologies for the out of stock item. We endeavour to ensure that all items on our website are available at all times from stock but occasionally are unable to meet demand.

Please accept my apologies again for any inconvenience caused and if I can help with anything else then please let me know.

Kind regards

Tony Killick
General Manager

Rated 5 out of 5 stars

Staff were accessible by phone

Staff were accessible by phone, friendly, helpful, polite and interested in helping, went extra mile to request email, identify and send link to product required. A bonus, very useful and appreciated, provided item free but not sold in store to enable me to proceed with carrying out the repair work without an additional shop and cost. Highly recommended, top marks all round.

13 May 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look