Unbundled Legal Help Reviews 

567
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 202 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is extremely professional, highly knowledgeable, and very patient when taking time to answer all questions thoroughly. Many people also appreciate the prompt communication, noting that it is very easy to connect with a helpful lawyer quickly and receive valuable guidance. Some reviewers were not happy with communication issues, noting a frustrating lack of follow-up regarding missed phone calls or unanswered messages. A few consumers also mentioned difficulties when trying to reach out to professionals after initial consultations, experiencing delayed responses or unreturned calls.

What people talk about most

Staff

People report positive experiences with staff, highlighting that attorneys and legal teams are exceptionally... See more

Service

Reviewers highlight positive aspects of service, noting that it makes finding an attorney much easier and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives are kind,... See more

Response time

Customers report extremely positive experiences with response times, noting that attorneys are prompt, fast,... See more

Customer communications

Clients share ambiguous opinions on contact, as experiences with communication vary significantly. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Although our experience was great and all our questions were answered, if Wade could talk a little louder it would be easier for the older clients. Although the conference area was nice, it had an ech... See more

Company replied

Rated 5 out of 5 stars

I filled this out 1 night and an attorney called me the next day and put my mind at ease and told me what the next steps were, the deadlines I needed to know, and basically started working on my case... See more

Company replied

Rated 5 out of 5 stars

Your search for my area only brought one attorney from a nearby town. I would have never even considered him if it were not for your service. It was comforting to know that he understood that I was lo... See more

Company replied

Rated 5 out of 5 stars

Very pleased with the work they do here…the follow up is great, they take time to answer all your questions, they want to make sure they get it right the first time. So happy with my experience with t... See more

Company replied


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

567 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(567)

201 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Debee

By getting back to potential clients. I can’t get a hold of anybody or any response from my emails or my phone calls. It’s got me reconsidering using you. If I can’t get a hold of you as a potential client, I’m afraid to give you my money because I won’t be able to get a hold of you or a response.

14 October 2025
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Reply from Unbundled Legal Help

Hi Debee, thank you for taking the time to share your feedback.

We’re so sorry to hear you’ve had trouble reaching us, that’s not the experience we want for anyone. A member of our team is reaching out to assist you directly to ensure you’re connected with the right attorney as soon as possible.

Please feel free to reach out to us anytime at support@unbundledlegalhelp.com, we’re looking out for your email and ready to help.

Rated 5 out of 5 stars
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Reply from Unbundled Legal Help

Thank you for sharing! 💛

We’re glad you reached out about setting up an irrevocable trust. That’s an important step for protecting your assets and planning for the future. We’ll make sure you’re connected with an experienced attorney who can guide you through the process and explain your best options.

We appreciate you taking the time to share your experience and trust us to help. 🌟

Rated 3 out of 5 stars

I receive papers that already have the…

I receive papers that already have some answers check but not the answers i would have check; for example spousal support the box was checked no, also I did request asset dived equally.

8 October 2025
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Reply from Unbundled Legal Help

Thank you for sharing your feedback.

Unbundled Legal Help connects clients with independent attorneys, but each attorney manages their own cases and paperwork directly. It sounds like this may be something to review and clarify with your attorney to ensure your requests, such as spousal support and asset division, are accurately reflected.

If you need help reconnecting or have trouble reaching your attorney, please email us at support@unbundledlegalhelp.com and our team will be happy to assist.

Rated 5 out of 5 stars

Quick and fast

10 October 2025
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Reply from Unbundled Legal Help

Thank you for your feedback! We’re glad to hear you had a quick and efficient experience. Our goal is to make getting affordable legal help as smooth and fast as possible.

Rated 5 out of 5 stars

The experience was very simple

The experience was very simple, and it allow you to have several options. Also giving you the opportunity to find a firm. That will value your experience and also take the time to hear you out. Boatswain Law has exceeded my expectations with being diligent and respectful.

9 October 2025
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Reply from Unbundled Legal Help

We really appreciate your thoughtful feedback! We’re thrilled the process was simple and led you to Boatswain Law, who took the time to truly listen and support you. Providing affordable, client-focused legal help is what we strive for every day.

Rated 5 out of 5 stars

Professional

Professional, willingness to help and support.

9 October 2025
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Reply from Unbundled Legal Help

Thank you for your feedback! We’re so glad you experienced our team’s professionalism and dedication to helping and supporting clients. Providing affordable, dependable legal assistance is always our goal.

Rated 5 out of 5 stars

The lawyer Jerald Silvia was very…

The lawyer Jerald Silvia was very understanding and made us feel comfortable talking to him. He got our case continued, so hopefully everything goes well.

6 October 2025
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Reply from Unbundled Legal Help

Thank you for sharing your experience! We’re glad to hear Jerald made you feel comfortable and supported throughout the process. It’s great to know your case is moving forward, and we wish you the very best as things progress.

Rated 5 out of 5 stars

I just had a consultation

I just had a consultation, that's all.

10 October 2025
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Reply from Unbundled Legal Help

Thank you for your feedback! We’re glad you had your consultation and hope it was informative and helpful.

Rated 5 out of 5 stars

I was matched with an attorney

I was matched with an attorney, and the service was prompt, and the turn around time was fast, and I was setup with a consultation quickly.

8 October 2025
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Reply from Unbundled Legal Help

Thanks for your review! We’re glad we could connect you with the right attorney quickly and provide affordable, responsive support along the way.

Rated 5 out of 5 stars

Exceptional Service and Support

I had a wonderful experience with Unbundled Legal Help. From the moment I reached out, their team was responsive, professional, and truly dedicated to providing top-notch service. They made the process clear and stress-free, and I felt supported every step of the way. I highly recommend them to anyone needing legal assistance — their expertise and customer care are unmatched!

7 October 2025
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Reply from Unbundled Legal Help

Thank you so much for your kind words and recommendation! We’re thrilled to hear you had such a positive experience with our team. Our goal is to provide affordable, professional, and stress-free legal support for every client, we truly appreciate your trust.

Rated 5 out of 5 stars

You presented a knowledge attorney with…

You presented a knowledge attorney with some good analysis

2 October 2025
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Reply from Unbundled Legal Help

Thank you for your feedback! We’re glad to hear you were connected with a knowledgeable attorney who provided clear and thoughtful analysis. Delivering quality, affordable legal support is always our top priority.

Rated 5 out of 5 stars

Low-income lawyers

He was very polite. He understood what I needed and explained everything that we could do. Then gave me a choice of which direction to go. I made my choice and later that day I sent my first payment in to him. I would highly recommend this service to everyone that needs representation.

6 October 2025
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Reply from Unbundled Legal Help

Thank you for sharing your experience! We’re so glad to hear your attorney took the time to explain your options clearly and helped you move forward confidently.

We’re proud to make affordable legal representation accessible to those who need it most, and we truly appreciate your recommendation and trust in our team.

Rated 5 out of 5 stars

Immediate response and resolution.

An immediate resolution by matching the case scenario with the right attorney, and the consistent follow-ups to ensure that you received the help you were looking.

5 October 2025
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Reply from Unbundled Legal Help

Thank you for taking the time to share your experience. We’re thrilled to hear you received a quick resolution and were connected with the right attorney.

Rated 5 out of 5 stars

Great response time

Great response time. Very nice and easy to talk with. Gave me a lot to think about. Will consider using the team I was given.

3 October 2025
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Reply from Unbundled Legal Help

Thank you so much for taking the time to share your experience! We’re glad to hear our team was helpful and easy to work with. Please don’t hesitate to reach out if you have any questions as you consider your next steps, we’re here to help.

Rated 5 out of 5 stars

You really responded fast and followed…

You really responded fast and followed up . The lawyer who I am working with is great.

28 September 2025
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Reply from Unbundled Legal Help

Thank you so much for your feedback!

We’re glad to hear our team was able to respond quickly and follow up with you. It’s also wonderful to know you’re having a great experience with the attorney you’re working with. Supporting you through this process with reliable, caring legal help is always our top priority.

Rated 5 out of 5 stars

The gentleman that I talked with was…

The gentleman that I talked with was very informative!

26 September 2025
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Reply from Unbundled Legal Help

Thank you for sharing your experience!

Clear and helpful guidance is something we always strive for, and we’re happy it came through in your conversation.

Rated 5 out of 5 stars

He's patient and understanding

He's easy to talk to and seems to answer all my questions. He's really good with my son and he feels comfortable with him. He lets me know what he's going to need from me ahead of time

20 September 2025
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Reply from Unbundled Legal Help

Thank you for your kind words!

We’re so glad to hear that the attorney we connected you with has made the process clear and comfortable, not only for you, but for your son as well. It’s important to us that you feel supported and know what to expect each step of the way, and we’re happy your experience reflects that.

Rated 5 out of 5 stars

Very informative easy to talk to and…

Very informative easy to talk to and I’m hiring

25 September 2025
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Reply from Unbundled Legal Help

Thank you for your feedback!

We’re glad to hear the attorney was both informative and approachable, and that you feel confident moving forward. It’s wonderful to know you’ve found the right fit for your case.

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