Unbundled Legal Help Reviews 

565
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 202 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is extremely professional, highly knowledgeable, and very patient when taking time to answer all questions thoroughly. Many people also appreciate the prompt communication, noting that it is very easy to connect with a helpful lawyer quickly and receive valuable guidance. Some reviewers were not happy with communication issues, noting a frustrating lack of follow-up regarding missed phone calls or unanswered messages. A few consumers also mentioned difficulties when trying to reach out to professionals after initial consultations, experiencing delayed responses or unreturned calls.

What people talk about most

Staff

People report positive experiences with staff, highlighting that attorneys and legal teams are exceptionally... See more

Service

Reviewers highlight positive aspects of service, noting that it makes finding an attorney much easier and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives are kind,... See more

Response time

Customers report extremely positive experiences with response times, noting that attorneys are prompt, fast,... See more

Customer communications

Clients share ambiguous opinions on contact, as experiences with communication vary significantly. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Although our experience was great and all our questions were answered, if Wade could talk a little louder it would be easier for the older clients. Although the conference area was nice, it had an ech... See more

Company replied

Rated 5 out of 5 stars

I filled this out 1 night and an attorney called me the next day and put my mind at ease and told me what the next steps were, the deadlines I needed to know, and basically started working on my case... See more

Company replied

Rated 5 out of 5 stars

Your search for my area only brought one attorney from a nearby town. I would have never even considered him if it were not for your service. It was comforting to know that he understood that I was lo... See more

Company replied

Rated 5 out of 5 stars

Very pleased with the work they do here…the follow up is great, they take time to answer all your questions, they want to make sure they get it right the first time. So happy with my experience with t... See more

Company replied


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

565 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(565)

200 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brian was very understanding

Brian was very understanding about my situation and he offered me a payment plan and that was very helpful.

16 December 2025
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Reply from Unbundled Legal Help

Thank you for sharing! We’re glad Brian was understanding and able to offer a helpful payment plan. We appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

My Experience with Unbundled Legal Help

Everyone that I have spoken to has been understanding, knowledgeable, professional and unobtrusive with their questions.

1 December 2025
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Reply from Unbundled Legal Help

Thank you for sharing your experience!

We’re glad to hear our team was understanding, knowledgeable, and respectful throughout the process. We truly appreciate your kind words and your trust in us.

Rated 2 out of 5 stars

Trust worthy people are hard to find

I got tons of good information. I feel confident going forward,however I believe because I expressed concerns about being a bit tight on financial timeline I seem to have lost the attention of the attorney that contacted me. Lack of follow up. Promises were not kept on a return phone call. I believe trust is very important in these types of situations and it is hard to earn back. I hope this is an isolated incident.

9 December 2025
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Reply from Unbundled Legal Help

Thank you for taking the time to share your experience so thoughtfully. We’re glad to hear the information you received was helpful and that you felt more confident moving forward. That said, we’re truly sorry to hear about the lack of follow-up and unmet expectations you experienced.

You’re absolutely right; trust is critical in situations like this, and timely, consistent communication is essential. What you described is not the experience we aim to provide, and we appreciate you bringing it to our attention. We hope this was an isolated incident and would welcome the opportunity to help reconnect you or support next steps.

Please feel free to contact us at support@unbundledlegalhelp.com so we can assist further.

Thank you again for your honest feedback; it helps us continue to improve.

Rated 1 out of 5 stars

attorney has taken money and is not…

attorney has taken money and is not being proactive at all

28 November 2025
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Reply from Unbundled Legal Help

Hi Brandon,

Thank you for reaching out and taking the time to explain your experience. We’re truly sorry to hear this was the experience you had.

While we don’t handle payments directly, as our role is to facilitate the connection between clients and attorneys, we’re more than happy to assist in reconnecting you with the attorney or helping move the conversation forward.

Unfortunately, we’re unable to manage or intervene in payment-related matters.

Please let us know how you’d like to proceed, and we’ll do our best to support you. You can reach us at Support@unbundledlegalhelp.com

Rated 5 out of 5 stars

This service assisted me in finding a…

This service assisted me in finding a attorney that was well experienced to handle my case

29 November 2025
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Reply from Unbundled Legal Help

Thank you for your feedback!

We’re glad we could connect you with an experienced attorney who was a good fit for your case. We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Great Services

Very Professional, A Company you can count on to handle your legal matters.

18 November 2025
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Reply from Unbundled Legal Help

Thank you for your kind words! We’re glad you had a professional experience and appreciate you trusting us with your legal needs.

Rated 5 out of 5 stars

Quick and friendly response

Less than an hour after I filled out this online offer, I received a call from the lawyer himself, and he was very nice and friendly and offered me an appointment that same afternoon.

25 November 2025
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Reply from Unbundled Legal Help

Thank you for sharing! We’re so glad you connected quickly and had a positive, friendly experience. Fast, responsive support is important to us, thanks for trusting us!

Rated 5 out of 5 stars

Josh answered all my questions and was…

Josh answered all my questions and was transparent with everything I asked.

20 November 2025
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Reply from Unbundled Legal Help

Thank you for your feedback!

Transparency and clear communication are important to us, and we’re happy to hear Josh delivered on that. We appreciate your review.

Rated 5 out of 5 stars

The professionalism and knowledge that…

The professionalism and knowledge that was given to me.

24 November 2025
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Reply from Unbundled Legal Help

Thank you for your kind words! We’re glad to hear you felt supported by the professionalism and knowledge of our team. We truly appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Good

Straight Forward

20 November 2025
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Reply from Unbundled Legal Help

Thank you for your review!

We’re glad to hear you found the information straightforward. If you ever need anything else or have additional questions, we’re here to help anytime.

Rated 5 out of 5 stars
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Reply from Unbundled Legal Help

Thank you for your review!

We’re glad to hear you received exactly the information you needed. If you have any other questions or need further support, we’re always here to help.

Rated 5 out of 5 stars

Mr Michael McConnell

Mr Michael McConnell!
A fantastic person and attorney.
It is rare to find such a dedicated professional in any field.
I know what it's like to have court issues over you. It's devastating.
Please contact Michael McConnell, and let him represent you!!

2 July 2025
Unprompted review
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Reply from Unbundled Legal Help

Thank you so much for sharing this heartfelt review of Mr. Michael McConnell. We’re truly grateful to hear how supported you felt during such a difficult and stressful time.

It is rare to find professionals as dedicated and compassionate as Michael, and we’re fortunate to have him serving clients through our network. We’ll be sure to pass along your kind words to him.

If you ever need anything in the future, we’re here to help.

Rated 1 out of 5 stars

Painful …

I moved to Arizona to help with my autistic grandson, unfortunately I didn't do my research, Arizona wasn't in my best interest, left me finally ruined. I reached out for a consultation, the price changed,this has been a painful process to say the least. I honestly thought the company was to help people with the process that were on hard times.

18 February 2025
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Reply from Unbundled Legal Help

Thank you for sharing your experience with us. We’re truly sorry to hear how difficult and painful this process has been for you, especially given the circumstances surrounding your family and your move. We understand how discouraging it can feel when expectations around cost and support don’t align, particularly during already challenging times.

While our role is to help connect people with attorneys, we never want anyone to feel unsupported or misled. Your feedback is important to us, and we appreciate you taking the time to share it. If you’re open to it, we’d welcome the opportunity to better understand what happened and see how we can assist further.

Please feel free to reach out to us at support@unbundledlegalhelp.com.

We truly wish you and your family the best moving forward.

Rated 5 out of 5 stars

All good all great

13 November 2025
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Reply from Unbundled Legal Help

Thank you for the wonderful feedback!

We’re glad to hear everything was “all good, all great.” We appreciate you taking a moment to share your experience with us.

If you ever need anything in the future, we’re always here to help!

Rated 5 out of 5 stars

I have a smart lawyer.

I have a confident feeling that my lawyer is very professional, skilled and thorough. I think he will bring about the best result in my chapter 7 bankruptcy case.

6 November 2025
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Reply from Unbundled Legal Help

Thank you so much for your kind review!

We’re glad to hear our team was available, receptive, and able to answer all of your questions in detail. Clear communication and thorough support are core commitments for us.

Rated 5 out of 5 stars

Available and receptive and anwsered…

Available and receptive and anwsered all questions in detail

12 November 2025
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Reply from Unbundled Legal Help

Thank you for your kind review!

We’re glad to hear that our team was available, receptive, and able to answer all of your questions in detail. Clear communication and support are top priorities for us.

If you ever need anything else, we’re always here to help!

Rated 5 out of 5 stars

They recommended a great attorney…

They recommended a great attorney mr.david dunn to help with my case i appreciate it 😊

6 November 2025
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Reply from Unbundled Legal Help

Thank you so much for sharing your experience!

We truly appreciate your trust in us, and we’re here if you need anything else along the way.

Wishing you the very best moving forward!

Rated 5 out of 5 stars
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Reply from Unbundled Legal Help

Thank you so much for taking the time to share your feedback!

We’re really glad to hear that you found the service both helpful and affordable. That’s exactly the experience we work hard to provide.

If you ever need additional support or have questions along the way, we’re always here to help.

Rated 5 out of 5 stars

After my consultation

After my consultation, I sat back and thought this is exactly what I need and how I needed to go flexible payment options nice people, understanding, and knowledgeable.

8 November 2025
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Reply from Unbundled Legal Help

Thank you so much for sharing your experience!

We’re so glad to hear that your consultation gave you precisely what you needed, support, flexibility, and understanding. Our goal is to make the legal process feel approachable and empowering, so it’s wonderful to know that came through.

If you ever need additional resources along the way, our Client Advocate Team is always here to help.

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