Unboxgreece Reviews 218

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting the wide variety of Greek food items available and their authentic taste. Many consumers appreciate the fast and efficient delivery service, noting that orders arrive well-packaged and often ahead of schedule, with fresh items remaining cool. The overall ordering process is described as seamless and user-friendly, with good communication and helpful customer service. However, some customers also noted issues with delivery, citing instances where products arrived damaged due to insufficient fragile indications or improper handling by couriers. A few people experienced delays with certain shipping services or received incorrect items compared to their order. There were also occasional reports of missing items or products not matching their online descriptions.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Customers consistently praise the delicious,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising quick responses, fast delivery,... See more

Quality

Customers consistently express satisfaction with the quality of products. Many reviewers highlight the... See more

Order

People report positive experiences with order. Many customers praise the smooth ordering process, quick... See more

Service

Clients share positive opinions on service, consistently praising its speed and efficiency. Many reviewers... See more

Based on these reviews

Rated 5 out of 5 stars

Came back from a Greek holiday and missed the biscuits we enjoyed back in our room post pool session so decided to try to track some down. Came across Unbox Greece and the whole process of ordering an... See more

Rated 5 out of 5 stars

Professionals!! First order arrived Damaged by the couriers, Unboxgreece had a new order with replacement the next day. These guys are amazing.thankyou Haloumi was amazing and the cherry syrup was ex... See more

Rated 5 out of 5 stars

It's a real pleasure to receive Greek products at home. The only problem: the delivery! There's no indication that the products are fragile, and last time the syrup leaked all over the package, and th... See more

Company replied

Rated 5 out of 5 stars

I did my first order of greek products on unboxgreece.com and I'm certainly not disappointed. The order arrived very briefly (from Greece to France) and the items were nicely packed. Besides there is... See more


Company details

  1. Grocery Store
  2. Deli

Written by the company

Welcome to Unbox Greece, your premier online destination for an authentic Greek experience through our carefully selected range of products. We pride ourselves on offering a unique blend of beloved Greek brands and premium items from small producers scattered across the picturesque landscapes of Greece. Our collection is a testament to the rich culinary heritage and artisanal craftsmanship that Greece is renowned for. At Unbox Greece, we delve into the heart of Greek culture to bring you an exquisite selection of food and beverages. From the popular flavors that grace Greek tables to the exclusive premium products crafted in small batches by local artisans, our catalog is designed to cater to every taste and preference. Whether you're in search of the perfect olive oil, the finest wines, the most aromatic herbs, or the sweetest treats, Unbox Greece is your gateway to the best Greece has to offer. Our mission is simple: to make the rich tapestry of Greek gastronomy accessible to enthusiasts around the world. We believe in the power of authentic Greek products to bring people together, creating moments of joy and discovery with every box you unbox. Experience the true essence of Greece with Unbox Greece, where tradition meets taste in a celebration of Greek culture.


Contact info

4.8

Excellent

TrustScore 5 out of 5

218 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Courier's "Express" service delayed delivery by one week.

In response to 'my post' below, Unbox Greece, ever-courteous & efficient, promptly refunded the delivery charge. Many thanks! The goodies themselves were delicious. :)

'The courier used, DHL ("Express" service) delayed the delivery to a collection point by one week: "Estimated Delivery Date & Time - Tue Mar 31 2026 before end of day" - actual delivery, "Tue Apr 07 2026 at 15:28"'

30 March 2026
Unboxgreece logo

Reply from Unboxgreece

Hello Stephen,

Thank you for your feedback.

Your order was prepared and dispatched on the next working day (Monday 30 March) with DHL Express, with an initial estimated delivery of 31 March. The delay occurred within the courier network, which we are currently investigating with DHL.

We understand the inconvenience caused and will refund your shipping cost as a gesture of goodwill.

Kind regards,
Nikos

Rated 5 out of 5 stars

Everything was perfect

Everything was perfect, delivery info, products, timing. The package was still cold when i opened it (i live in naples IT). Great website to enjoy real greek flavors.

24 February 2026
Rated 5 out of 5 stars

Exceptional Greek products supplier

Outstanding collaboration! Delivery was extremely well packaged and arrived very quickly. Communication was clear, professional, and efficient throughout the entire process. A trustworthy and reliable wholesaler of Greek products, highly recommended!

2 February 2026
Rated 5 out of 5 stars

Highly recommended

I have been a customer for several months now, and I am always impressed with both the quality of the products and the level of customer service this company provides.
The products are exactly as described and often exceed my expectations. The customer service team is excellent. They are always quick to respond, incredibly helpful, and genuinely seem to care about ensuring a positive experience.
I feel confident that if any issue were to arise, it would be handled promptly and professionally.
I highly recommend Unbox Greece and will continue to be a loyal customer!

14 January 2026
Unboxgreece logo

Reply from Unboxgreece

We are sorry for the inconvenience caused by this delivery issue. Your order was placed on 12/01 and handed over to DHL on 14/01.

Today, 25/01 DHL delivered one of the two parcels. The second parcel was reported by DHL as damaged and was not delivered. After communicating directly with you, we have already resent the affected parcel at no cost.

We remain in contact with DHL and are monitoring the reshipment to ensure it arrives safely. Thank you for your patience and for your continued trust in us.

Thank you for your patience.

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