Unblockdrains Reviews 

145
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

This company is horrible!! The guy who did the job was nice, but had left damage onto the property accidentally which would be quite costly for us to fix. We phoned the company and got a call back fro... See more

Rated 1 out of 5 stars

Called regarding blocked driain outside from kitchen sink. Man called next day did not quote price took less than half an hour to remove blockage with water jet. Unnecessarily removed front grids... See more

Rated 5 out of 5 stars

Phoned at about half ten this morning, spoke to a gentleman, told him situation, he advised me what the process would be, no call out charge. Engineer turned up about an hour later, had look, started... See more

Rated 5 out of 5 stars

Adam helped clear my blocked drains and based on pictures alone he was able to tell exactly what the issue was (although he did mention that he’d need to confirm in person for certainty). I was very p... See more

3.5

Average

TrustScore 3.5 out of 5

145 reviews

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3.5

All reviews

(145)

27 reviews in the last 12 months

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Rated 5 out of 5 stars

Blocked Drain

Kitchen and washing machine drain was blocked. Rang 'Unblockdrains' the lady who answered took my details and said that an engineer would ring me back within 10 minutes. Rob, the engineer rang within 5 minutes. He said he would call between 3pm & 5pm, he arrived at 4:30pm and by 5:30 my drain was clear. Rob was extremely friendly and pleasant and explained everything clearly. Hopefully I will not need their services again, but should anyone else need their drains clearing you will not get better than Rob and the guys at 'Unblockdrains'. 10\10 5*

13 June 2023
Unprompted review
Rated 1 out of 5 stars

Had a blocked sink drain,they charged…

Had a blocked sink drain,they charged me 220 quid to jet it,they said this wasnt working so I paid 168 quid for them to camera it......they couldn't get the camera to go past a lip so couldn't do this either but was still charged.Upon using a different company they explained to me that they had tried to jet and put a camera through the wrong part of the drain and that they should have used the access gulley!!!15minutes later job done and for a quarter of the price.On top of this I needed an invoice as this was being partly covered by the housing association......15 calls later I still havnt been sent an invoice and don't expect 1.People were nice but service terrible.

23 February 2023
Unprompted review
Rated 5 out of 5 stars

Great and efficient service!

Great service! Rob came out within the hour (even on a Bank Holiday weekend), identified the issue quickly and explained everything. Problem resolved and all sorted - would definitely use again! Very happy customer!

28 May 2023
Unprompted review
Rated 5 out of 5 stars

Arrived very quickly

Arrived very quickly , gentleman visiting us was lovely and very helpful, whole drain was unblocked within 15 mins!
5star service!

27 May 2023
Unprompted review
Rated 5 out of 5 stars

Rob sorts it...

Rob, was super efficient, arrived within an hour,gave honest appraisal and advice and solved the problem in an hour. Fixed pricing wasnt the lowest quote we had but wasn't the dearest either but gave total peace of mind. Based on this experience I can only recommend and leave 5 stars

17 May 2023
Unprompted review
Rated 5 out of 5 stars

Thank you Rob

Great quick and efficient service from calling Unblock drains to Rob arriving .He explained clearly what the options were for our blocked toilet and quoted a price .
He solved the problem very quickly.
Great service

12 May 2023
Unprompted review
Rated 4 out of 5 stars

First class customer service from engineer

The customer service provided by Rob was over and above my expectations. I would give the customer service experience 5 stars. Fast and sorted drain blockage quickly. Lowered the overall experience to 4 stars as the cost seems quite high at £390.

9 May 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service, quick phone call to report the problem, 5 mins later was told someone would visit later that very day, Rob arrived and he was very polite, professional and helpful. Fixed the problem so I’m a very happy customer and couldn’t recommend them highly enough. Lee

29 April 2023
Unprompted review
Rated 5 out of 5 stars

Happy Customer

Rob arrived on time to unblock a drain but on inspection the problem was much bigger!
He acted swiftly and professionally to trace and fix the problem which I very much appreciated.
Rob was courteous and friendly and his knowledge was second to non! Would thoroughly recommend. Thank you.

27 April 2023
Unprompted review
Rated 5 out of 5 stars

Top Work from Rob

Top Work from Rob, really professional job and friendly service. Had another company out previously and still had the same problem however Rob carried out the work within a couple of hours and have had no issues since. Would recommend to anybody.

10 April 2023
Unprompted review
Rated 5 out of 5 stars

Unblocked drain

Call handler responded within minutes of leaving an online request for callback.
Rob arrived on-site within 2 hours and fixed problem within 90 minutes.
Rob diagnosed the problem accurately, kept me informed throughout and left the place clean on departure.
I am unable to compare work and prices with other service providers but I am satisfied with the outcome, particularly given the speed and thoroughness of the completed work.

12 April 2023
Unprompted review

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