Stay away from this company!! Ordered and paid for a pack of 6 and after waiting for over a week and sending an email, I received a pack of 2 protectors that are not even cut for the advertised... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
At a complete loss now with this company. Originally ordered a product on 5th September, now 3 months later I'm still awaiting it. Initially they sent me someone else's product after 11 days, in... See more
18 days waiting for delivery from abroad UK to Poland is f bullocks.No answers to any mails especially when I decide cancel order.After 18 days I get f sticker not professional skin case.On Temu it... See more
Placed order on 9th December and didn’t receive anything. Iv sent several emails asking for a refund or replacement and to update on what’s happening and I just got one reply, it was delivered on 17t... See more
Company details
Written by the company
Made in Britain - Premium Vinyl Skins Premium & durable cast vinyl skins for smartphones, tablets, Xbox, Playstation, and laptops.
Contact info
United Kingdom
- contact@ultraskins.co.uk
- ultraskins.co.uk
2.5
Poor
269 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nice color nice fit Samsung fold 2 Skin
4 February 2023
Best phone skin I've used (and I've…
Best phone skin I've used (and I've used many over the years). Despite being in a case, I skin my phone's to stop dust scratching up the sides and back.
I was dubious of the single piece with side protection but get it lined up correct and it fits perfectly. Much better than the separate skins I've used in the past. I use a hair dryer to heat up edges for extra strength and avoid a case for 12hours to avoid edges getting peeled off. Well worth £9 (Inc discount code)
23 February 2023
Unprompted review
Absolutely wonderful service Easy installation
Absolutely wonderful service 1st class.
Came quite quickly and very well made.
I was able to install my playstation Transfers to the middle relatively easily and I am partially sighted .
I would definitely use them again I have no hesitation in recommending them.
17 February 2023
Unprompted review
Great company
Great price, good quality and easy instructions too. Fast delivery and well packaged. What more can you ask?
20 January 2023
Custom skin delivered in a timely…
Custom skin delivered in a timely fashion. Well done and thanks
6 February 2023
Too late. Not worth for the money
Worst experience. Took long to deliver. And the product is not worth for the money..
4 February 2023
Reply from ULTRA Skins
Hello,
We are sorry to hear about this.
Your order has been delivered in less than 10 working days, from the UK to Germany. Considering the recent cyber attack on Royal Mail and all international exports being stopped for about 2 weeks, leas than 10 working days isn't that bad.
Regarding the quality of the product, we are the least expensive skin manufacturer in the UK, and the particular skin you purchased was made from the highest quality 3M material.
Feel free to contact our team and they will be able to assist you further with this.
Kind regards,
ULTRA Skins Team
Reply from ULTRA Skins
Hi Ryaz,
We are sorry to hear about this.
We are the least expensive skin manufacturer in the UK, and your purchase was made with a 10% coupon during a 20% sale event.
Still, your satisfaction is very important to us, so feel free to get in touch with our team and they will be able to assist you further.
Kind regards,
ULTRA Skins Team
Delivery literally takes ages
Delivery literally takes ages. Incredible in this day and age.
2 February 2023
Reply from ULTRA Skins
Dear Marcel,
I am really sorry to hear your parcel has been delayed.
One of my colleagues sent you an email with a tracking number to track your parcel.
Kind regards,
ULTRA Skins Team
Reply from ULTRA Skins
Dear Robert,
I am really sorry to hear about the delay with your order.
One of my colleagues just sent you an email with a resolution.
Kind regards,
ULTRA Skins Team
Impossible to be applied in the cameras…
Impossible to be applied in the cameras area. The sides does not match, i had higher expectations…
9 January 2023
Reply from ULTRA Skins
Dear CR,
We are really sorry to hear about the issue you've had with the skin.
Feel free to contact us using the contact form on our website, and we will hook you up with a free replacement.
Kind regards,
ULTRA Skins Team
The best quality skin
The best quality skin I've ever used. No bubbles no fingerprints. Easy to apply. And covers 98% of my new phone. More people should know about these guys. 👍
16 January 2023
Unprompted review
You tell me!
I don’t know, but it’s been three weeks and I have not received my order. So is it good or bad that I got this survey before even getting my package. Mind you this survey was sent out over three weeks after the order was placed.
23 December 2022
Reply from ULTRA Skins
Dear Bug,
We are really sorry to hear about the delay.
As already mentioned in our email conversation, your order has been placed during Christmas period, a very busy period for all online retail, when unexpected delays might occur.
We hope you received your order by now, and once again we apologise for the delay.
Kind regards,
ULTRA Skins Team
Items came as described and on time
6 January 2023
Excellent company
Excellent company, fast delivery, high quality product, helpful tutorial videos
27 December 2022
Reply from ULTRA Skins
Hi there,
We are sorry to hear you haven't received this.
I confirm one of my colleagues contacted you regarding your order, and this will be fixed shortly.
Regards,
ULTRA Skins
Great
Great quality for the price on par with the more expensive ones really recommend
5 December 2022
Looking good but not perfekt
The Edges are a little bit Sharp and Not covering my complete Back.It seems to be not right cutet
4 December 2022
Galaxy zflip 4 skin
If my galaxy z flip 4 skin actually worked I would have given 5 stars, but it didn't. However, the customer service was fantastic, and that's the reason I've given four stars.
17 November 2022
Unprompted review
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