Ultimate Styling Reviews 

Ordered a wing mirror replacement glass. Unfortunately Royal Mail didn't deliver the mirror within 7 working days - rang the company and received a replacement with no quibbles within a couple of days!
Wing mirror glass has been fitted and all good :)

I found the website and company very helpful and easy to deal with. Outstanding customer service from Steve on the phone- he was very patient with my queries and went out of his way to help. Would highly recommend.

I found a wing mirror on their website which looked as if it might fit my 28 year old motorhome. To be sure it had enough ‘reach’ to see beyond the wider, coach built bodywork I asked if they could tell me the measurement of the arms from the door fixing to the mirror. In a brusque reply they told me they didn’t have the measurement! What sort of customer service is that when they can’t be arsed to put a tape measure tone of the products they sell or get the information from their supplier? Happy to take your money so long as they don’t have to do any work for it!
I’ve just had a request for more info. My review is based on replies I got via email on eBay on both the 15th and 18th Aug, which I presume are still on record for anyone investigating to read. I would add that my review is not a knee jerk reaction. Before retirement I owned and ran a successful ski chalet in the French Alps. Successful because my wife and I went ‘over and above’ to make guests enjoy their stay. As a result we had many return customers who also recommended us to others. If you want to be successful, I suggest you train your staff and obtain the information to achieve the same.

DO NOT USE AT ANY COST
I would give a 0 if I could. Used their part finder to select a rear wiper blade assembly. When it arrives it is wrong. I contact them and they tell me it’s my fault even though I have to use their tool to order. I wrote back and they say it’s still my fault. I suggest a partial refund as the blade is usable even if the arm is not. They say tough luck and they will not pay for me to send back for a refund. Utterly inexcusable

In their reply they state that there are two types and they only stock one. How am I to know that, why did the tool not say please check as there are two variants i.e. straight or curved then I would have known to check the photo against my car. I now rate them at -1 for complete lack of professionalism and customer focus

Item as described, great communication, delivered as per specified timescale.

The items were simple to locate on line, they were very reasonably priced, postage was free and they arrived very quickly. I was very pleased with the service.

The level of service is the best you can get from a company

The driver wing mirror was cheap for a new item, was delivered next day and fitted perfectly.
I was able to fit my previous cover but did have to remove a notch on the inside as the new part does not have the same gaps.

Rapid response and delivery. Site easy to use and accurate.

Service was bang on

Great product and on time delivery

Keeping me on the road.
Quick, uncomplicated, and superb quality. I was amazed.
A wing mirror from VW would have cost 3 or 4 times the price.
Oh yes, and when the first delivery went astray you had another on its way in minutes and with me the next day. Thank you.

The door mirror was a perfect swap for the VW original!
Simple swap!!! Great price too 👍🏼

Wing Mirror arrived but mirror section not fitted and assembled, contacted customer service, provided photo, replacement mirror immediately dispatched, recieved the next day
What a great service and very helpful customer service staff.

Outstanding service. Cheapest website for the product I wanted. Cheap next day delivery and great updates. I’d highly recommend.

Bought wrong part for my car (my mistake) so sent it back and was told payment would be processed within 48 hours of them receiving the item back, however this is not the case. They’ve had it since Monday and it’s now Friday. The lack of customer service skills and reassurance that payment will be processed is shocking. The cheaper parts aren't worth the hassle of sending back if it’s wrong, would avoid if i knew they were this bad at customer care. Not to mention having to fork out an extra £20 for postage because the item was too big to be covered by their recommended royal mail label. Maybe writing a bad review is the only way to get some proper assistance from them

Despite the company advertising "were bound to have the part for you" & "easy returns" this is not the case.

After advising the part sent was incorrect (ive since called the manufacturer whos confirmed this is incorrect but the only option available) they proceed to
argue with you.

This continues even after supplying numerous photos of the original part along with numerous factory std images of the same vehicle.

This still continues without them getting the part of the shelf to check themselves with all of these images and references supplied.

You then have to spend more of your own money (in my case £12.00) to send them back the part they supplied incorrect.

The customer service team are less than helpful and i would even go so far as to say rude. I personally worked in a main dealers parts department for 17 years and can assure you this level of service is a sackable offence at main dealer level.

Easy use website, quick processing, good delivery