Ultimate Pet Nutrition Reviews 3,345

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the product and its quality, noting significant improvements in their pets' health, energy levels, and coat condition. Many appreciate the natural ingredients and how well their pets adapt to and enjoy the food, even picky eaters. However, some people were dissatisfied with the ordering and delivery process, mentioning long shipping times, unexpected additional orders, and difficulties managing subscriptions. There were also concerns about the price, with some finding it expensive, and a few customers reported their pets suddenly losing interest in the food or experiencing adverse reactions.

What people talk about most

Product

People report positive experiences with product. Many customers praise the food, noting that their dogs love... See more

Quality

Consumers find quality to be positive, with many praising the freeze-dried food for improving their pets'... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers find the online ordering process easy and... See more

Price

Customers consistently note ambiguous experiences with price. Many reviewers find the products expensive,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. While some customers appreciate quick, on-time... See more

Based on these reviews

Rated 4 out of 5 stars

Whilst our dear Dean enjoyed your food very much, he developed a recurring case of pancreatitis because the fat content of your food is, sadly, too high for him. He does, however, love your treats whi... See more

Rated 4 out of 5 stars

Lady, who will soon be a ten year old Dachshund has really adapted well to her “new” food. She loves the texture, the taste, and the convenience. I can also tell a positive difference/improvement to... See more

Rated 4 out of 5 stars

The food is welcomed by my dog. Dispite the cost I loved feeding it to them and didn't expect to run out as I was on subscribed. The nutrition that isn't in kibble is in this food. After more than tw... See more

Rated 4 out of 5 stars

I feed my dog a mix of the Nutra Complete "dry" beef and/or pork and Stella and Chewy's Raw Beef or Lamb. I also add egg yolk to her morning serving. She seems to love the food, and her weight has... See more


Company details

  1. Animals & Pets

Information provided by various external sources

At Ultimate Pet Nutrition, we believe optimal nutrition is the key to a happy life — and that’s why we strive to give your pet the most advanced, all-natural products on the market.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 90% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

My black lab Mallory is an 8 years old

My black lab Mallory is an 8 years old. She has had surgery at 2 years. It was a torn ligament in a back leg. The surgical team said she would have arthritis in the joint as time progresses. Thanks to Nutra Thrive I've seen no sign! Awesome product!

18 April 2026
Unprompted review
Rated 5 out of 5 stars

Great product

It is easy to change the subscription products as needs change. Our pets love the products and come running when they hear the package. They're eyes are clear and bright and their coats are shiny.

18 April 2026
Unprompted review
Rated 5 out of 5 stars

Mate and Benji love their new food

Mate and Benji love their new food. I now have to feed them in separate rooms. They gobble it up and have turned their noses up at their regular kibble. They have more energy and play more.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Our dog is the most picky dog I’ve ever…

Our dog is the most picky dog I’ve ever seen. He will actually go without eating simply because he does not like the texture. This food, from day one, has been a huge hit. I discovered an even better way to prepare his food so he attacks it.
I drop the food in a food processor add it to hot water and serve it to him like a soup. He absolutely goes nuts.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

My five dogs love this food

My five dogs love this food. Even the husky whom my son was feeding something else very bougie wanted what the other dogs had. Def recommend. I love the easy open and close bags and how light they are. My dogs gobble it up!

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Morag

Morag, my elderly Catahoula hound, had been skipping meals frequently. We had been feeding her a commercial kibble since we rescued her 13 years ago. Since signing her up for your freeze-dried food mealtimes are always joyous occasions for her. We don’t know how much longer we will have her—an inoperable sarcoma in addition to her age will inevitably end the pleasure she still has in being alive—but until then we will continue to give her love & good food.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

My Bella had alot of itching and was…

My Bella had alot of itching and was losing her hair in spots when I got her. Charging her food to Ultimate Pet food, her hair has grown back and she don't scratch. She loves the food. I am pretty sure she has allergies to mostly food with grains. I am so glad I listened to Rob on the internet and ordered Bella's food. I wouldn't feed her any other kind . Thank you for all the doggies that gets this food! Sheila and Bella. I'm a 68 year old widow and I am terminally ill. I live off social security, and it's hard to get her food, so I go without so I can order Bella's food. She's very special to me. I love her like she's my baby girl, which she is!!

15 October 2025
Unprompted review
Rated 5 out of 5 stars

My dog gobbles the food FAST

My dog gobbles it up so fast I had to get a new maze bowl to slow him down so he didn't puke from eating too fast. He seems to be healthier than his almost 10years now. Which with some of his issues is a godsend--Especially since he has been my service dog the last 9 years!

2 February 2026
Unprompted review
Rated 1 out of 5 stars

pancreatitis

Dog gets pancreatitis because to much fat in the product. Had the Dog to the Vet 3 times, Went back to Caesar's. Could not verify this because I don't use a smartphone, I use a flip-top for calls only.

31 March 2026
Unprompted review
Ultimate Pet Nutrition logo

Reply from Ultimate Pet Nutrition

Hi Robert, my name is Shayne and I’m with Ultimate Pet Nutrition. I’m very sorry to hear about your dog’s health issues, we understand how concerning that must be. Please note that we cannot answer specific questions regarding medical advice, diagnosis, or treatment for your pet. If you suspect that your pet is ill or you have a question regarding a medical condition, please contact your veterinarian directly. I apologize for the inconvenience and please feel free to reach out to me directly at shayne@ultimatepetnutrition.com if other concerns arise.

Rated 3 out of 5 stars

I'm disappointed in the size of the bag…

I'm disappointed in the size of the bag compared to the cost, since the beginning. I thought it would last a month, but it's only good for topping off the food not recommended. But, I have to give Blaze a portion to satisfy his appetite. He's not crazy about it either.

31 December 2025
Unprompted review
Rated 4 out of 5 stars

Whilst our dear Dean enjoyed your food…

Whilst our dear Dean enjoyed your food very much, he developed a recurring case of pancreatitis because the fat content of your food is, sadly, too high for him. He does, however, love your treats which are so much lower in fat content and which we give him several bites a day!

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Extremely happy with my decision to change Lucy’s food

My research told me the food contains all the right nutrients but I wasn’t sure what Lucy would think about it. WOW. She LOVES it!! We’ve tried the beef, chicken, pork and turkey. She loves them all. She’s a fan of the liver treats too. She had been on a name brand frozen food which she liked but cost was high. I think she like her new food better. One suggestion would be include samples of the flavor she hasn’t tried. I hesitate to purchase a flavor she’s never had before

14 March 2026
Unprompted review

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