Ultima has been great for me so far. Fastest customer support out of any brokers I tried. Highest leverage cent accounts even with BTC. Good deposit- and other great bonuses. Competitive spread and co... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Welcome to Ultima Markets, the ultimate gateway of trading where your financial journey takes a transformative turn. We are your trusted partner, providing a cutting-edge, multi-asset online CFD trading platform that will reshape the way you trade. With Ultima Markets, you can unlock a world of opportunities and seize your financial future. Join Ultima Markets today and become a part of the ultimate trading ecosystem. Whether you're interested in cryptocurrencies like Bitcoin and Ethereum, leading stocks like Apple and Amazon, or traditional Forex pairs, Ultima Markets has you covered. Your journey to financial success begins here. Start trading with us today! Download the Ultima Markets iOS and Android apps, and experience the future of online trading at your fingertips. Unlock the potential of your investments with Ultima Markets - Your Ultimate Trading Partner.
Written by the company
Trade smarter. Earn more with Ultima Markets.

Level 2, Suite 201,, 72201, Ebene Cybercity, Mauritius

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Ultima Markets
For me, a quick and objective response is very important. Good customer service is one of the positive aspects of a good company.

Reply from Ultima Markets
I have made 1 deposit and 1 winning trade in this site and the next day they just deducted my winnings saying that I my trading involve risk-free arbitrage. I was trying to understand how exactly I have violated their T&C but just a generic template have being sending to me over and over again. They blocked my account and told me that I can speak with the account manager. No manager reached me out, no explanation received, winnings deducted and terminated account! Very poor broker!

Reply from Ultima Markets
To be honest representative fast answered & solved my issue immediately in a minute
Very satisfied

Reply from Ultima Markets

Reply from Ultima Markets
I had a failed deposit and the customer service was available to help me on Saturday and Sunday. Thank you for the support 😊

Reply from Ultima Markets
Incredible Investment with fast response Withdrawal and Deposit

Reply from Ultima Markets
I have found it difficult to withdraw my funds from this company, and their support service has been very poor. I wouldn't recommend them to anyone. Getting to know #Crop#mines.........# has been the best option as they pay steadily without any problem.

Reply from Ultima Markets
Good firm with good customer service. Deposits and withdrawals are easily done. And when you opt-in for the Inter Milan promotion, you get extra cash when they win a match. It's great!

Reply from Ultima Markets
Ultima has been great for me so far. Fastest customer support out of any brokers I tried. Highest leverage cent accounts even with BTC. Good deposit- and other great bonuses. Competitive spread and commission/cashback. Have not tried withdrawal yet.

Reply from Ultima Markets

Reply from Ultima Markets
Ultima Markets revoked access to my trading account on 11 March 2026, indicating that this was triggered by the account submitting numerous operation commands and allegedly overloading their server via an Expert Advisor (EA).
Despite repeated follow-ups over the past month, we have not received a clear, detailed, or satisfactory explanation of the transaction(s) that triggered this internal event, nor clarity on the current status of our account balances thereafter.
Instead, this has become a highly concerning situation. While our Account Transaction History Statements reflect a total balance of approximately $15,209.00 across four accounts, while the Client Dashboard reflects a zero balance, with no funds available for use or withdrawal.
If this issue is not resolved within seven working days, I will escalate the matter to the relevant regulatory authorities.
UID: 1017655
Accounts [ 22155597 ; 17033615 ; 17033983 ; 17034779 ]

Reply from Ultima Markets
Public Warning Serious Concerns About Ultima Markets Missing Funds USD 55,615,81
Roxette Wu Hui Mun
MT5 No 16207294
This is a formal public interest disclosure regarding the operational conduct of Ultima Markets Traders must be aware the regulatory framework presented during onboarding may not be the same entity applied during disputes This represents a serious breakdown of transparency accountability and fair dealing
I am currently missing USD 55,615,81
Ultima Markets is listed on the Securities Commission Malaysia SC Investor Alert List Malaysian traders should treat this as a serious risk warning
1 Post Onboarding Entity Reassignment Regulatory Switching
My account was onboarded under a Mauritius FSC regulated framework Global Business Company GB structure used to establish trust
This creates a clear contradiction
Regulated framework used during onboarding
Unregulated entity used during disputes
2 FSC Mauritius Regulatory Clarification 24 April 2026
Financial Services Commission FSC Mauritius stated Investment Dealer license holders are not permitted to act as liquidity providers unless they hold an Investment Banking Licence
If Ultima Markets is acting as counterparty B Book internalizing trades and benefiting from client losses this may fall outside permitted activities and raises serious regulatory concerns
(Your trades may not reach the open market
The broker may take the opposite side
Your profits may represent their loss)
Ultima markets is providing liquidity to an unregulated branch (SVG) using Mauritius-licensed infrastructure (My MT5 ), violating the FSC clarification dated April 24, 2026
The broker fails to provide a consistent legal entity for my MT5 account, switching between Mauritius and SVG at their convenience. This makes it impossible to know who is legally responsible for your funds. I am flagging this as a breach of the fundamental transparency standards required by the FSC, as clients are being misled about the regulatory jurisdiction governing their capital, and FSC knowledge My MT5 account under Mauritius entity base on (5 March 2026 documented).
Everything documented and ready for the international financial regulators
Escalation to cross-border if My missing fund not credited into My account
Including FSC Mauritius The Way They handled My Case after they notice My MT5 under Mauritius entity and they still relay on Ultima markets SVG submissions.
Brokers configure different MT5 servers for different regulatory entities as even Ultima market UK has its own MT5 display showing UK entity (The Complain Team mention every Ultima Markets Entity operating separately which I proved is false by MT5 display which is under Ultima Mauritius entity)
If your MT5 server displays Mauritius but the broker claims you are under SVG, they are creating a digital deception. They use the Mauritius server to build your trust (because Mauritius is a regulated jurisdiction), but then they claim your contract is governed by SVG (which is unregulated) to deny you liability or protection.
MT5 server part of onboarding with the ( client application) .
3 Mis selling and Inducement Network Malaysia
I was introduced through Malaysian promoter for ULTIMA MARKETS which is against (SC MALAYSIA ALERT LIST)
VanceFX
VCAPITALFX
Promoters linked to MasterDarren888
These channels promote a regulated image while directing traders into offshore structures without proper disclosure
This network including Malaysian telegram promoter channels is being documented for submission to Securities Commission Malaysia SC and Polis Diraja Malaysia PDRM
4 Immediate Actions for Affected Traders
Act immediately and do not rely on the broker to provide evidence only Generatic emails
Extract MT5 data including server entity and Mauritius GBC details
Preserve MT5 logs to verify counterparty activity
Save all communications and onboarding materials especially the client application.
Verify whether trades were executed against the broker
Cross check entity used in dispute vs onboarding
Submit complaint to FSC Mauritius referencing 24 April 2026 clarification
Report to Securities Commission Malaysia SC if Malaysian
Escalate to PDRM if misrepresentation or inducement is involved
Time is critical delays reduce evidence availability
Conclusion
This case shows a serious failure in transparency and regulatory consistency
A broker that presents one entity during onboarding and another during disputes while potentially acting outside its license creates high risk for traders
All evidence including MT5 logs entity records and recruitment network details is being compiled for submission to regulatory authorities
Traders should proceed with extreme caution

Reply from Ultima Markets
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.