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Rated 1 out of 5 stars

They had stock when I placed both orders. They issued order numbers. Took the money. I even sent in up-to-date photos & proof of last dose to save time, 24th August. I spoke to 2 members of staff whi... See more

Company replied

Rated 1 out of 5 stars

Please where is my order!!!!!!!! I ordered for the past 2 weeks and still not eve a single item sent to my address. I have emailed a number of times, mailer demon then sent to this email yet not a... See more

Rated 5 out of 5 stars

I am on my 3rd order with ukweightloss and can’t thank them enough for all the help support and advice they give-through what’s app and on the Facebook group.orders always come special delivery and on... See more

Company replied

Rated 5 out of 5 stars

Really good trustworthy company. They took my order on the Monday ( uk bank holiday) I had it delivered by Thursday. Very well packaged updated with tracking number and full information leaflet on wh... See more

Company replied

Company details

  1. Health and Beauty Shop

Written by the company

Medical Assisted Weightloss support with Semaglutide (Wegovy / Ozempic), Liraglutide (Saxenda) and Tirzepatide (Mounjaro). How our website works : 1a) Free online consultation: Once your online health questionnaire form is completed, it will be reviewed by one of our experienced weight management clinicians. Most treatments gets approved on the same day and if not approved we will contact you by phone or email to state the reason/s why the treatment is not suitable for you, we can offer you alternative's that is most appropriate treatment or give you a full refund. 1b) We will submit a prescription to our partner pharmacy for dispensing. 1c) Receive your treatment parcel: Our partner pharmacy will discreetly & securely send your treatment & welcome pack directly to you via a fast, tracked & signed for delivery service. 1d) You will be invited to join the exclusive weightloss U.K social media platforms if willing to do so and we will also prompt you to log for further orders when you are in your last week of monthly of supply for returning patient consultation. 1f) Our specialists will review your progress and work with you to titrate or maintain your dosages in order to support you in achieving your weight loss goal and stable health zone. 1h) Continuous care- Do you have any questions or want to change your treatment plan? Please contact us or speak to our clinical team on 07405503752.


Contact info

3.2

Average

TrustScore 3 out of 5

31 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Please where is my order!!!!!!!


Please where is my order!!!!!!!! I ordered for the past 2 weeks and still not eve a single item sent to my address. I have emailed a number of times, mailer demon then sent to this email yet not a resposnse. Kindly refund if notgenine as I bought after seeing advert on facebook! service at ukhealthservice.com

7 March 2026
Unprompted review
Rated 5 out of 5 stars

I sincerely want to thank this clinic…

I sincerely want to thank this clinic for their dedication and professionalism. Despite all the current issues with Mounjaro shipments, they went above and beyond to make sure I received my medication quickly — it arrived today and I really needed it. Their care, responsiveness and commitment truly make the difference. I highly recommend this clinic to anyone looking for a reliable and patient-focused service.
Adriana

29 August 2025
Unprompted review
Ukweightloss  logo

Reply from Ukweightloss

Thank you so much Giammaria for the excellent feedback. We are grateful 🙏

Rated 1 out of 5 stars

Zava - Mounjaro 15mg - Poor service

They had stock when I placed both orders. They issued order numbers. Took the money. I even sent in up-to-date photos & proof of last dose to save time, 24th August. I spoke to 2 members of staff whilst awaiting for updates they assured me that even if you was out of stock you would fulfil both orders at the original price. They guaranteed it, again today! You've sat on £375+ of my money since last Sunday & now everywhere is out of stock you decided to email me to say
You've cancelled both orders & I'll get my money back in a few days, which takes me past the price increase date, so they have basically ended my journey on mounjaro to improve my health as i live with chronic pain. Even the bank said it is extremely poor conduct. Appalling!!!

28 August 2025
Unprompted review
Ukweightloss  logo

Reply from Ukweightloss

Dear TDP,

Thank you for contacting us and for leaving your review.

We are currently experiencing an unusually high volume of orders, partly due to the recent price increases for Mounjaro, which has created some delays. From the outset, we have informed all new clients that processing may take up to 5–7 working days.

Your order was placed on Sunday, 24th August. As Monday, 25th August was a bank holiday, the first working day for processing was Tuesday, 26th August. The order was dispatched on Tuesday 27th and received on Wednesday 28th of August (today). Throughout this period, we maintained communication and reassurance regarding your order pending 1 pen (delayed in delivery).

We understand that delays can cause frustration and anxiety. In such cases, if trust is affected, a refund may sometimes be the most appropriate option. However, please note that one pen from your two-pen bundle has already been dispatched. No refund has been issued at this stage, only reassurance provided.

It is also possible that there has been some confusion with another provider (such as ZAVA). Please be assured that at UK Weightloss Clinic, we genuinely care about our customers and always strive to support and empathise with each individual’s circumstances.

If you require further assistance, please do not hesitate to contact us at:
🌐 www.ukweightloss.co.uk
📞 07405 503752

Kind regards,
UK Weightloss Clinic Team

Rated 5 out of 5 stars

Absolutely amazing

The process was so simple and straightforward, and even though I made a mistake on my intake form, they called me *right* after the order was placed to check it so the order could go out in time for next day delivery. I’ve tried four different weight loss online doctor services here in the UK and this one has been the best by far.

I think the website could use a redesign to make it look more professional as it originally made me question whether this was a genuine service, but I’m glad I took a chance on the strength of the reviews here and can now proudly add my two cents here as well.

9 August 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

I have been using UKweightloss for over 6 months and the service is great! Excellent support and advice which has really helped me to progress in my weightloss journey. I have also introduced 2 people to the company.

14 June 2024
Unprompted review
Ukweightloss  logo

Reply from Ukweightloss

Thanks so much Hollar we appreciate your feedback.

Rated 5 out of 5 stars

Brilliant & fast!!!

So simple, straightforward & extremely fast service. Received my medication next working day as a first time customer. Didn’t have to jump through any hoops and received a genuine product. Will definitely reorder & recommend!

18 June 2024
Unprompted review
Ukweightloss  logo

Reply from Ukweightloss

Thank you Kat we appreciate you.

Rated 5 out of 5 stars

Just placed my second order

Just placed my second order. Very professional company. Takes the time to answer all my questions. Product was well packed and prompt delivery.

17 March 2024
Unprompted review
Ukweightloss  logo

Reply from Ukweightloss

Thank you we appreciate you.

Rated 5 out of 5 stars

Absolutely efficient and trustworthy…

Absolutely efficient and trustworthy company who I have been delighted to find to help me in my weight loss journey. They supply what they promise every time. With really fast delivery and they are really responsive.

28 July 2023
Unprompted review
Ukweightloss  logo

Reply from Ukweightloss

Thanks for the review, we appreciate you.

Rated 5 out of 5 stars

Highly reccomend

Brilliant service each time I have used it - responds to questions promptly, products always arrive very quickly and often the cheapest compared to competitors. Highly recommend.

30 July 2023
Unprompted review
Ukweightloss  logo

Reply from Ukweightloss

Thanks for the review, we appreciate you.

Rated 5 out of 5 stars

The best

I feel so fortunate to have discovered ukweightloss, I have placed 3 orders and all delivered quickly, really excellent customer service, I am a very satisfied customer and highly recommend this company 10/10

29 July 2023
Unprompted review
Ukweightloss  logo

Reply from Ukweightloss

Thanks for the review, we appreciate you.

Rated 5 out of 5 stars

Five star company

This company is great. They communicate really well, stay in contact with you while sorting out your order, notify you when it’s dispatched. They really go the extra mile for their customers.

28 July 2023
Unprompted review
Ukweightloss  logo

Reply from Ukweightloss

Thanks for the review, we appreciate you.

Rated 5 out of 5 stars

Fast reliable service

Fast reliable service, kept up to date via text on postal delivery. Superb service will definitely use again.

27 July 2023
Unprompted review
Ukweightloss  logo

Reply from Ukweightloss

Thanks for the review, we appreciate you.

Rated 5 out of 5 stars

Genuine and trustworthy provider of…

An honest, genuine and trustworthy provider of weight-loss medication that is reliable and dedicated to providing the very best service to their customers.
I cannot thank Ukweightloss enough and would not hesitate to recommend them.
The admin support is outstanding and they have never let me down, in fact admin goes out of their way to help showing that they really do care.

27 July 2023
Unprompted review
Ukweightloss  logo

Reply from Ukweightloss

Thanks for the review, we appreciate you.

Rated 5 out of 5 stars

Gives proper health advices

Ordered 3x from this company. I made a mistake during the 1st order and my money was refunded right away.
The following orders were delivered on my requested dates without any issues.
This company cares and gives proper health advices.

27 July 2023
Unprompted review
Ukweightloss  logo

Reply from Ukweightloss

Thanks for the review, we appreciate you.

Rated 5 out of 5 stars

Reliable Professional Service

This was an excellent service.
Explained every step of the way!
No pressure. No sale tactics used, extremely informative!
Would highly recommend!

29 July 2023
Unprompted review
Ukweightloss  logo

Reply from Ukweightloss

Thanks for the review, we appreciate you.

Rated 5 out of 5 stars

Weight loss journey …

I am on my 3rd order with ukweightloss and can’t thank them enough for all the help support and advice they give-through what’s app and on the Facebook group.orders always come special delivery and on time. Group admin is extremely helpful goes above and beyond to help always can’t thank them enough for the changes they have helped me achieve in my life

29 July 2023
Unprompted review
Ukweightloss  logo

Reply from Ukweightloss

Thanks for the review, we appreciate you.

Rated 5 out of 5 stars

Trustworthy and reliable

UKweightloss is a very reliable, supportive and caring company. I am so glad that I discovered the company when I needed a weightloss guide most. Their service was excellent. From advice to having my order delivered next day. They kept in touch with evidence of my package posted
Also my order was upgraded to what I wanted without me telling them. I suppose they knew from the consultantation.
I received guide on my WhatsApp which I have been following.
They are highly recommended.
Thank you for your excellent service.

26 July 2023
Unprompted review
Ukweightloss  logo

Reply from Ukweightloss

Thanks for the review, we appreciate you.

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