UK Vein Clinic Reviews 

759
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 295 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and ability to make them feel relaxed and well-informed throughout their journey. People appreciate the excellent service, with procedures explained in detail and appointments often on time. Many highlight the smooth user experience, effective treatments, and positive results, leading to increased confidence and satisfaction with the outcomes. However, some customers also noted disappointing results, such as persistent bumps, unsightly bruising, or treatments that did not yield expected improvements, with a few experiencing complications and a perceived lack of support post-procedure.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their professionalism, friendliness, and... See more

Service

Clients share positive opinions on service, with many reviewers expressing gratitude for the excellent care... See more

User experience

People report positive experiences with the overall user experience, often describing it as wonderful,... See more

Customer service

Users describe positive interactions with customer service, highlighting the care, excellent communication,... See more

Product

Reviewers highlight positive aspects of the product, with many expressing satisfaction with the immediate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had my appointment at the poole vein centre in May. I would highly recommend the poole vein centre for any vein procedures. The practitioner who did my procedure, Muhammed Hadi was very caring, k... See more

Rated 5 out of 5 stars

Very welcoming and friendly atmosphere since the moment you walk in. You feel that you are being taken care of by true professionals. Everything is explained in detail and all questions are answered i... See more

Company replied

Rated 5 out of 5 stars

From the beginning the staff were very helpful, supportive and friendly both administratively and clinically. The environment was professional, modern, clean and it was very calm. Appointments were... See more

Company replied

Rated 5 out of 5 stars

Very friendly and professional staff, procedure went well, only one time did it start to get painful but didn’t arrive at any significant level and quickly went away. Rest was pain free. After 4... See more

Company replied


Company details

  1. Medical Clinic
  2. Vascular Surgeon

Written by the company

UK Vein Clinic is a team of leading vascular surgeons and specialist practitioners. We believe healthcare is at its best when it's designed for the benefit of patients. We keep things simple, to provide you with the very best varicose vein treatment in the UK at a fair price. We only use clinicians with specific experience in treating varicose veins, and do so as part of their NHS practice. Our clinicians have been trained at the very best training hospitals across the UK. We focus only on procedures and technology that are clinically proven to have the best outcomes for our patients. Driven by this evidence, our service is designed to give you the best results as efficiently as possible. Choose world-class treatment at a price that works * Walk in and walk out the same day * No general anaesthetic needed * Less post-op pain, less risk of infection, little or no scarring * No hidden charges or unnecessary costs UK Vein Clinic, the smart choice for healthy veins.

UK Vein Clinic

Written by the company

The smart choice for healthy veins
We focus only on procedures and technology that are clinically proven to have the best outcomes for our patients. Driven by this evidence, our service is designed to give you the best results as efficiently as possible. Your feedback provides further evidence that the service we provide delivers the results you expect.

Treatment guarantee

We will only ever charge you a single fee – and it includes our guarantee that the varicose veins we've treated will be closed successfully

UK Vein Clinic charges a single fee for a procedure so you know exactly what your costs will be at the outset. When treating the saphenous veins with endovenous radio-frequency ablation, we guarantee that the vein we treat will remain closed. In the unlikely event that this doesn't occur, we will re-treat the vein at no cost to yourself.

Contact info

4.8

Excellent

TrustScore 5 out of 5

759 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 77% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(759)

293 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Receptionist was very polite when I…

Receptionist was very polite when I arrived
The treatment and consultants were professional and treatment was fantastic

21 January 2026
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Reply from UK Vein Clinic

Thank you for your lovely review Tina. We’re delighted to hear that you were warmly welcomed by our receptionist and that you found your treatment journey to be professional and of a high standard. It’s great to know you were happy with your experience.

Rated 5 out of 5 stars

The aftercare service was excellent

The aftercare service was excellent. I got an immediate call back over some concerns I put in an email.

20 January 2026
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Reply from UK Vein Clinic

Thank you for your kind feedback. We’re delighted to hear that our aftercare service met your expectations and that your concerns were addressed promptly. Providing ongoing support and reassurance to our patients is extremely important to us, and your comments are greatly appreciated Joyce!

Rated 5 out of 5 stars

Just the best experience

Just the best experience! I attended a consultation on 10/1 and had treatment on 17/1! Very professional and caring staff and vascular surgeon. SO looking to putting shorts on in the Summer without worrying about unsightly veins!

21 January 2026
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Reply from UK Vein Clinic

Thank you for your lovely review Jayne. We’re so pleased to hear that your treatment journey went smoothly and that our team made you feel well cared for throughout. It’s wonderful to know you’re looking forward to enjoying summer with renewed confidence and we wish you all the best!

Rated 5 out of 5 stars

Very pleasant and helpful staff who…

Very pleasant and helpful staff who gave me lots of information

21 January 2026
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Reply from UK Vein Clinic

Thank you for your kind feedback James. We’re pleased to hear that our team were pleasant and helpful, and that you were provided with plenty of information throughout your visit. Ensuring our patients feel informed and supported is very important to us, so your comments are greatly appreciated.

Rated 5 out of 5 stars

Don’t think about it, just do it

Wow, what an experience, from call centre to the doctors and nurses, lovely friendly people that really know what they are doing.
The results are brilliant, so pleased, wish I’d done it years ago.
Aftercare amazing , well deserved 5 stars

19 January 2026
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Reply from UK Vein Clinic

Thank you so much for your fantastic review Dean. We’re thrilled to hear that your experience was positive from your very first contact through to our doctors and nursing team. We’re especially glad that our aftercare met your expectations as supporting our patients every step of the way is extremely important to us.

Rated 3 out of 5 stars

Varicose veins not a success

The staff was very helpful the doctor who done my leg was good and explained what she was doing as she was going along
I don’t feel it was a success as my leg is still very much in pain

24 July 2025
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Reply from UK Vein Clinic

Thanks so much for taking the time to share your feedback - we're sorry to hear you're experiencing some pain. Although less common, when patients do experience pain in their legs, we really recommend speaking directly with our team either in your follow up appointments or with our aftercare team on the phone/via email.

This is a dedicated resource available to you - our team can help with understanding if the pain is related to varicose veins, and define next steps to help manage your case better. Please can we ask you to contact us directly on 0208 187 3999 and go through to our aftercare team so that we can better support you. Any questions at all, please do get in touch!

Rated 5 out of 5 stars

First class service

First class service . The team have been fantastic all the way along and couldn't be anymore helpful

14 January 2026
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Reply from UK Vein Clinic

Thank you for your wonderful feedback Nathan. We’re delighted to hear that you received first-class service and that our team has been fantastic and supportive throughout your journey. Providing helpful, attentive care every step of the way is exactly what we aim for, so your kind words mean a great deal to us.

Rated 5 out of 5 stars

Friendly, efficient service during initial scan.

The staff were friendly and knowledgable. They covered all the details and explained carefully all the aspects of the procedure and potential side issues. The ultrasound scan was revealing and confirmed my issues - but all was carefully explained in real time.
From what I saw and discussed, I was happy to proceed to the treatment stage.

12 January 2026
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Reply from UK Vein Clinic

Thank you for taking the time to share such detailed feedback Kev. We’re delighted to hear that our team’s friendly and knowledgeable approach helped you feel well informed throughout your consultation. We’re pleased that this gave you the confidence to proceed with treatment, and we truly appreciate you choosing UK Vein Clinic.

Rated 5 out of 5 stars

I was made to be very comfortable and…

I was made to be very comfortable and relaxed. The staff were very friendly and very professional.

9 January 2026
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Reply from UK Vein Clinic

Thank you for your kind review Linda. We’re so pleased to hear that you felt comfortable and relaxed throughout your visit, and that our team’s friendly and professional approach made a positive difference to your experience, this is the exact care that we strive for at UK Vein Clinic.

Rated 5 out of 5 stars

Very professional and efficient service…

Very professional and efficient service so far. Looking forward to the surgery

12 January 2026
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Reply from UK Vein Clinic

Thank you for taking the time to leave us this review! We wish you all the best with your continued treatment journey.

Rated 5 out of 5 stars

Excellent all round

The staff put me at easy and the procedure was very well explained and carried out. I’m very happy with the outcome.

8 October 2025
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Reply from UK Vein Clinic

Thank you for this review, Julie. We’re delighted to hear that our team helped put you at ease and that the treatment was clearly explained and smoothly carried out. It’s wonderful to know you’re happy with your outcome, this is exactly what we strive for!

Rated 5 out of 5 stars

Quick and easy process

Quick and easy process. Was given good explanation of procedure. Nurses talked to me throughout the procedure to distract me from any discomfort and stop me being nervous.

5 January 2026
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Reply from UK Vein Clinic

Thank you for your lovely review, Rose! We’re delighted to hear that you found your journey quick and straightforward, and that the treatment was clearly explained to you. Helping our patients feel comfortable, informed, and at ease throughout their experience is always our priority, so your kind feedback truly means a great deal to us.

Rated 5 out of 5 stars

Wish I had done this sooner both…

Wish I had done this sooner both doctors and nurses very professional explained everything to me procedure wasn't too painful can be upto 6 months to fully see results cant wait to show my legs off in summer something I would never do before.

8 December 2025
Unprompted review
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Reply from UK Vein Clinic

Thank you so much for taking the time to share this review. We’re delighted to hear that you felt well looked after by our team, and that everything was clearly explained throughout your treatment. We wish you all the best with your continued results!

Rated 1 out of 5 stars

avoid using this clinic save your money and your legs

my first treatment with Mr Dialynas was on 24/05/24. Both my legs were being treated, It was very rushed and nothing explained, soon as the last injection was put in he rushed out the door, the nurses were left to see to me, one nurse said to me its good your just having it done before the summer, didnt say which summer , I have had veins appear since treatment, some are new thread veins which after being treated 3 times are still apparent, these were "free" sessions, I have been back over 12 times having to travel each time from Kent to London. On one of the appointments I was told I had just been unlucky, and they would put a plan in place,I saw a different doctor each time until I saw prof Stephen Black and he did really try to get my legs to look more normal, they are still badly stained and i have purple and red marks which I did not have before treatment, having read up on the cause of this it is because you have to much treatment in one session, wish i had done more research also the thread veins i now have i believe were caused by the trauma to my legs when Mr Dialynas(who I hope I never see again in my life) rushed my treatment and i can honestly say the money I paid was a complete waste, It will be 2 years next May since my initial treatment and I will just have to accept that my legs are not going to look any better , I had to sign a document before I started treatment , so of course I have no chance of being refunded , Its not just about the money , I am just so unhappy about the appearance of my legs , I have not written a review for anything before , but I would like to say if anyone is thinking of having treatment please save your money and your legs and find an alternative clinic

27 December 2024
Unprompted review
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Reply from UK Vein Clinic

Thank you for taking the time to leave us a review. Although clinically you've had a very successful outcome from treatment, we're sorry to hear that you feel this way about your experience Julia.

As mentioned in your review, we've worked closely with you over the last two years to address your cosmetic concerns and although the risks are very low, we do ensure that every single patient is made fully aware prior to treatment as part of our gold-standard two stage consenting process.

We appreciate you sharing your thoughts - all feedback is used to continuously improve and further develop our world class services.

Rated 5 out of 5 stars

Excellent treatment

Excellent treatment, thank you. I understand it will a long while to see how successful it has been but certainly could not fault it so far. A lovely friendly team who explained the procedure really well. Not particularly painful, just some mild discomfort.

19 December 2025
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Reply from UK Vein Clinic

Thank you for taking the time to leave us this review, Sue. We’re delighted to hear that your treatment has gone so well so far and that our team made you feel informed and supported throughout your journey. We wish you all the best with your continued recovery!

Rated 5 out of 5 stars

Wish I'd had treatment earlier

Wish I'd had treatment earlier. I was really self conscious of the varicose veins on my leg and never wore anything which showed my legs. The treatment was quick and easy, with only mild discomfort. Extremely happy with the results and the service.

27 October 2025
Unprompted review
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Reply from UK Vein Clinic

Thank you for your review, Keiko. We’re delighted to hear how pleased you are with both your results and your experience with our team. Knowing that your treatment was quick, manageable, and has helped you feel more confident about your legs really means a lot to us. We’re so glad you chose UK Vein Clinic and appreciate your recommendation.

Rated 5 out of 5 stars

Very professional

Very professional, nice practitioners, the whole process has gone well so far, I would recommend this company

8 December 2025
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Reply from UK Vein Clinic

Martin, thank you for your lovely review. We’re so pleased to hear that you’ve found our team professional and friendly, and that your treatment journey has gone smoothly so far. We wish you all the best with your continued recovery!

Rated 5 out of 5 stars

Releif for enous insuffi iency

Ery professional and confident staff

12 December 2025
Unprompted review
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Reply from UK Vein Clinic

Thank you for your review, Anthony! We’re pleased to hear that you found our team professional and confident. Providing a reassuring and high-quality experience is very important to us, and we appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Staff very helpful and friendly,

Staff very helpful and friendly,
Understanding my breathing problems.
very prompt service.

well recommended

15 December 2025
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Reply from UK Vein Clinic

Thank you for your kind review, Martin! We’re delighted to hear that our team were helpful and friendly. We pride ourselves on providing prompt, attentive service, so it’s wonderful to know you had such a positive experience.

Rated 5 out of 5 stars

Love my legs now

I never used to wear anything that showed off my legs....for context im an athletic women of size 10 build. I used to hate my legs. My friends would never understand why I didnt get them out when I train alot and have what they describe as a "lovely physique'. I hated my bumpy legs...which...after child birth became even worse. I went to vein clinic and although I found the remote reception a bit weird, it was good. All the doctors and nurses I encountered were lovely. I did have one at my review who was a bit dismissive but it didnt matter as when I went in for my 2nd dose of foam they rescanned the problem areas I had identified and confirmed I was right and dealt with the areas. My legs are not 100% perfect...but nothing ever is. However my confidence has sky rocketed as for my birthday i went to butlins and dressed as wonder woman...with my legs out. Id not have dreamed of doing that a year ago. Its changed my life....and im glad I did it.

15 December 2025
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Reply from UK Vein Clinic

Thank you so much for sharing your experience, Charli. We’re delighted to hear how much your confidence has improved and that you’re now able to enjoy showing off your legs! (especially rocking that Wonder Woman outfit for your birthday!) We really appreciate your honest feedback and will take your comments on board. It’s wonderful to hear that our team were able to support you and address your concerns, and we’re so pleased that your treatments have made such a positive difference to your life.

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