UK Vein Clinic - Maidenhead Reviews 17

TrustScore 4.5 out of 5

4.5

Bridge Road 156-160, SL6 8DG Maidenhead, England, GB


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Rated 5 out of 5 stars

Great professional staff and very friendly. From the first appointment to scan the leg and discuss with the GP it was only a couple of weeks until the procedure. Ed and the nurses were super and the... See more

Company replied

Rated 5 out of 5 stars

My whole experience with the UK Vein Clinic was very good from start to finish. The initial consultation was very professional with the ultrasound diagnosis of the vein issues in my two legs expl... See more

Company replied

Rated 5 out of 5 stars

I am very happy with the services I have been suffering for a long time I wish I had new about this clinic earlier the people there was wondering they made me feel comfortable every penny well Spent... See more

Company replied

Rated 4 out of 5 stars

Dr Sideso was professional, friendly and gave me the time and explanations that I needed to make informed decision's. His secretary Angela was most accommodating and thorough. The nurses during the p... See more

Company replied


Company details

  1. Medical Clinic
  2. Vascular Surgeon

Written by the company

UK Vein Clinic is a team of leading vascular surgeons and specialist practitioners. We believe healthcare is at its best when it's designed for the benefit of patients. We keep things simple, to provide you with the very best varicose vein treatment in the UK at a fair price. We only use clinicians with specific experience in treating varicose veins, and do so as part of their NHS practice. Our clinicians have been trained at the very best training hospitals across the UK. We focus only on procedures and technology that are clinically proven to have the best outcomes for our patients. Driven by this evidence, our service is designed to give you the best results as efficiently as possible. Choose world-class treatment at a price that works * Walk in and walk out the same day * No general anaesthetic needed * Less post-op pain, less risk of infection, little or no scarring * No hidden charges or unnecessary costs UK Vein Clinic, the smart choice for healthy veins.

UK Vein Clinic

Written by the company

The smart choice for healthy veins
We focus only on procedures and technology that are clinically proven to have the best outcomes for our patients. Driven by this evidence, our service is designed to give you the best results as efficiently as possible. Your feedback provides further evidence that the service we provide delivers the results you expect.

Treatment guarantee

We will only ever charge you a single fee – and it includes our guarantee that the varicose veins we've treated will be closed successfully

UK Vein Clinic charges a single fee for a procedure so you know exactly what your costs will be at the outset. When treating the saphenous veins with endovenous radio-frequency ablation, we guarantee that the vein we treat will remain closed. In the unlikely event that this doesn't occur, we will re-treat the vein at no cost to yourself.

Contact info

  • Bridge Road 156-160, SL6 8DG, Maidenhead, England, United Kingdom

4.5

Excellent

TrustScore 4.5 out of 5

17 reviews

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1-star

Replied to 71% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great professional staff and very…

Great professional staff and very friendly. From the first appointment to scan the leg and discuss with the GP it was only a couple of weeks until the procedure. Ed and the nurses were super and the treatment was very quick as well as painless. Shame about Ed’s choice of football team though ( Arsenal) he was showing off a bit because they beat my team 6-0!! All joking aside, best money I have ever spent. Leg looks great and a friend of mine had hers done at Maidenhead due to my experience.
Thanks to all at the clinic.

27 February 2024
Unprompted review
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Reply from UK Vein Clinic - Maidenhead

We are absolutely thrilled to hear your feedback and that getting your veins treated with the UK Vein Clinic was the best money you have ever spent! This is exactly how we want patients to feel after their treatment journey with us.
Thank you for recommending us to a friend, we have a great referral scheme for any loved ones wanting to take the next step in getting their varicose veins treated and thank you for this great review, we are glad that Dr Sideso and the team were able to provide you with a incredible treatment experience with the UK Vein Clinic (despite Dr Sideso's choice in football teams)!!

Rated 5 out of 5 stars

Excellent experience

From my first telephone conversation with The Veins Clinic, I received excellent service. They are a very friendly and professional team. I made an appointment for the next day to have a scan and consultation, which was very thorough. A few days later, a second appointment was booked to carry out the surgery. For my condition (phlebitis just below my left knee, which was very painful when standing), this is usually about six weeks from the consultation.

However, Mr Sideso (Vascular Surgeon) reviewed the initial scans and photographs and recommended that I had the surgery as soon as possible. This was the next day. I received excellent care from the vascular nurses before, during and immediately after surgery. The surgery was very successful and the pain was immediately relieved. It was amazing to walk away from the clinic pain free.

I had a follow up appointment with Mr Sideso ten weeks later - the scan confirmed that the surgery was successful and no further treatment necessary. The phlebitis was healing very well.

I was very impressed with the whole experience of the service I received from The Veins Clinic - I would strongly recommend them.

16 January 2024
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Reply from UK Vein Clinic - Maidenhead

Thank you so much for this brilliant review - our team try their hardest to make sure that all our patients feel this way at each stage of their treatment journey. We are so pleased to hear that you had seamless experience with us and are now living life pain free!

Rated 5 out of 5 stars

Great experience with the UK Vein…

My whole experience with the UK Vein Clinic was very good from start to finish.
The initial consultation was very professional with the ultrasound diagnosis of the vein issues in my two legs explained in full. Additionally the pros and cons of proceeding with treatment were clearly spelt out.
The initial treatment was pretty quick and there was hardly any pain, just pinpricks from the foam injections.
I had a follow up consultation and some more foam injections but I did not experience any post-treatment pain or swelling on either
stage.
Both my legs look so much better.

21 November 2023
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Reply from UK Vein Clinic - Maidenhead

Thank you so much for your review! Really pleased to hear that you have had a good treatment journey from start to finish and that your legs are looking much better now. Our team do their best to make sure our patients feel informed and supported at all stages of their treatment journey.

Rated 5 out of 5 stars

I was very impressed with the nurses…

I was very impressed with the nurses that were present at my treatment. They were friendly and very supportive and helped me a lot . Also very good with follow up phone calls to check that I was ok .

6 March 2024
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Reply from UK Vein Clinic - Maidenhead

Thank you for your review! We are happy to hear that you had a good treatment journey. Our nurses do a wonderful job at ensuring all patients are at ease and kept distracted throughout their treatment.

Rated 5 out of 5 stars

The best care and service I have ever…

The best care and service I have ever received. It is very difficult to get after care service and here no matter how many questions or concerns I had, each time I was received with care and understanding and my concerns addressed. Thank you so much

25 January 2024
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Reply from UK Vein Clinic - Maidenhead

Thank you for your lovely review! We love that we have been able to provide you with the best care and service. We understand how unsettling it can be to not be able to have access to after care after an appointment. We try to make it a priority for us to ensure our patients feel that they can contact us at any point of their journey if they have any questions or queries.

Rated 5 out of 5 stars

The hole team were really helpful

The hole team were really helpful. Explained what was going to happen and how

20 January 2024
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Reply from UK Vein Clinic - Maidenhead

Thank you for your review! We are glad you found the team really helpful. We like to ensure that all our patients feel that they have a clear understanding throughout the whole of their treatment pathway.

Rated 5 out of 5 stars

A satisfied customer Very helpful information prior to…

Very helpful information prior to treatment - I found the video particularly useful in explaining the procedure, and possible outcomes viz re side effects/recovery.
Impressed with your friendly, professional staff - from reception staff to medical staff

8 August 2023
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Reply from UK Vein Clinic - Maidenhead

Thank you for your review! We are glad you found the information useful. We like to ensure that all our patients are provided with as much information as possible, at all stages of their treatment pathway to put them at ease.

Rated 5 out of 5 stars

I am very happy with the services I…

I am very happy with the services I have been suffering for a long time I wish I had new about this clinic earlier the people there was wondering they made me feel comfortable every penny well
Spent I would recommend any one with vain issues on there legs

17 January 2024
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Reply from UK Vein Clinic - Maidenhead

Thank you. We are so glad that we were able to help with your suffering and that you were pleased with your experience!

Rated 5 out of 5 stars

Convenient good service

Convenient good service, and car parking. Good communication and time keeping.

9 November 2023
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Reply from UK Vein Clinic - Maidenhead

Really pleased to hear you had a great experience Sarah! We take a lot of pride in making sure our communication is clear throughout your treatment process - thanks for taking the time to review.

Rated 5 out of 5 stars

The staff were amazing..

The staff were amazing..
Treatment was painless and nurses and doctors were great making sure you was looked after.
Aftercare was brilliant with telephone calls checks and emails..
Making sure after the treatment you was good and any advise l need...

6 December 2022
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Reply from UK Vein Clinic - Maidenhead

We take pride in our patient journey and aim to make all our patients feel comfortable, looked after, and supported from start to finish. Thank you Ranjit for your feedback!

Rated 5 out of 5 stars

Great legs

From the initial phone call, everyone treated me politely and answered all my questions. Everything was clearly explained at all stages of the treatment . All staff were very kind when I was feeling nervous. I am so pleased with the result on both legs and am now confident to wear skirts again and shorts to play sport. Thank you!

12 September 2023
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Reply from UK Vein Clinic - Maidenhead

Thanks so much for your review, Caroline. We love getting feedback about our treatment process and take pride in our customer service. We are so happy that UK Vein Clinic has boosted your confidence!

Rated 5 out of 5 stars

Doctors and nurses were great

Doctors and nurses were great. The clinic and location was airy and bright. Very helpful and attentive aftercare service. The procedure was excellent.

26 September 2023
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Reply from UK Vein Clinic - Maidenhead

Thank you Russell. UK Vein Clinic doctors & nurses are a wonderful team not only providing the highest standards of care but also in a fun, friendly & caring way.

Rated 5 out of 5 stars

First Class Treatment

I’ve been wanting to get my varicose veins done for years but was scared of the treatment involved. I looked up several clinics and was pulled towards the Vein Clinic as it had so many excellent reviews. As my veins were getting worse, I took the plunge and contacted the Vein Clinic in Maidenhead. From the initial phone call to the treatment after I found all the staff to be friendly and professional and easy to talk to. I had both legs scanned at the Maidenhead clinic where they were really friendly and made me feel at ease- there was never any pressure to proceed with treatment. I then had the treatment ( radiofrequency ablation and foam sclerotherapy) in the Reading clinic with Dr Howard. I was really nervous but was put at ease as each step was explained to me. Lead nurse Vanessa was a God send and kept me occupied by chatting with me and so did the other nurse. They made me feel looked after and I felt I was in the best hands possible. The actual procedure hardly pained. I felt a few scratches and later like my leg was heavy as if a weight was on it, but nothing very painful or uncomfortable which I was very surprised. I was then bandaged and had the compression stockings put on and could easily walk out without any discomfort. All the after care was explained and sent again via email and then another email the next day to see how I was. I am so happy and grateful that I chose this clinic after reading reviews. I was looked after by the most friendly staff who made me feel at ease and cared for. My only regret was that I didn’t do this sooner! It’s been a week and my legs are already looking a lot better ! I will have a follow up appointment in 11 weeks where I shall update my experience. I would like to express a big thank you to Vein clinic.

7 September 2023
Unprompted review
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Reply from UK Vein Clinic - Maidenhead

Thank you for writing such a comprehensive account Bart. It is sincerely appreciated and will help sufferers of vein disease considering varicose vein treatment. Thank you for choosing UK Vein Clinic.

Rated 5 out of 5 stars

Helpful

Helpful, friendly staff.
Doctors explain options fully and all staff put me at ease before and during treatment.
Good results so far!

12 September 2023
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Reply from UK Vein Clinic - Maidenhead

Thank you for the feedback and for choosing UK Vein Clinic.

Rated 4 out of 5 stars

Varicose vein treatment

Dr Sideso was professional, friendly and gave me the time and explanations that I needed to make informed decision's. His secretary Angela was most accommodating and thorough. The nurses during the procedures were knowledgeable, friendly and put me at ease. The aftercare was very thorough and gave me piece of mind that they were always available if necessary.
The result has improved the quality of my life aswell as improved my confidence.

3 May 2023
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Reply from UK Vein Clinic - Maidenhead

Thank you Rachel. Dr Sideso will be delighted with the feedback. How our patients look after themselves after treatment can have a considerable impact on the overall results. This is why we focus on aftercare, lead by Vanessa Livingstone, as an essential aspect of our service promise.

Rated 5 out of 5 stars

Very happy with everything

Everyone was friendly and welcoming and really put me at my ease. From consultation to treatment to check up, everyone was professional and caring. Really happy with my results. Thank you.

30 April 2023
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Reply from UK Vein Clinic - Maidenhead

Thank you for the feedback Debbie. Have a wonderful summer!

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