Have not recieved my item and no response from customer support. I read some reviews 1st but wish id looked at trust pilot- Not sure how to get a refund
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See what reviewers are saying
Philips zoom teeth whitening day product is great, delivery times fair price good, my problem is the product has less than 3 months until expiration! When I’ve purchased from other companies it’s at l... See more
Had no problem with delivery of customer service. Placed my order, got a tracking number and item arrived next day. Strips are really easy to use, apply to my teeth for 30 minutes, used 8 treatments a... See more
My order never arrived and customer service has been between non existent and not helpful at all. It is some Chinese company I think, I wish I had read the reviews before ordering!!! My parcel got de... See more
Company details
Information provided by various external sources
Due to the amount of fake reviews from organic visitors (most likely competitors) we have decided to cease using TrustPilot. We have moved to YOTPO for our independent reviews. You can view our most current reviews on our website https://www.ukteethwhitening.com
Contact info
United Kingdom
- support@ukteethwhitening.com
- ukteethwhitening.com
Hasn’t replied to negative reviews
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Great price & fast delivery
Only ordered yesterday and already have my teeth whitening kit. Usually I pay more for the same product from my dentist but if I can get next day delivery for a better price then I will! Tracking provided through Amazon all day so you know what’s happening. Would recommend :)
Top support and product
Top support and product. Really fast shipping.
Great service
Great service. Had an issue with my order (got my postcode wrong) and it didn’t get delivered- a replacement was ordered straight away and I received it the next day. I noticed the error in my postcode straight away and contacted them but unfortunately it was too late- would be better if you were able to submit changes to your order within 5mins of ordering maybe to avoid this problem? Either that or maybe a number to ring so any issues can be resolved quickly
A+ customer service
I inputted the wrong postcode which was my previous address that I recently moved out of and my package was delivered to the wrong place by mistake, instead of being sent back. Luckily Katy got back to me very quickly on this and rightfully made a thorough enquiry into the situation. After finding out what the problem was, she soon sent me a new set of whitening strips which arrived in only 2 days. Very helpful customer service - thank you!
Excellent experience
Had no problem with delivery of customer service. Placed my order, got a tracking number and item arrived next day. Strips are really easy to use, apply to my teeth for 30 minutes, used 8 treatments and can already see a difference removing 15 years of smoking and red wine stains.
fast and effective resolution
Dealing with Katy. a fast solution where a delivery was down to DPD who deliver most days to my address on this particularly run the driver decided not to be able to find me, probably a new driver and the customer service agent suggested a new address and sent out my order same day and I received it the next day with no quibble
Excellent service provided
Thanks LISA
Thanks LISA. Amazing service as always. Next day delivery. Been using for years
Trustworthy Service
I ordered Poladay teeth whitening gel that got initially misplaced by Amazon shipping service. On contacting UK Teeth whitening Customer service I was provided a new set of teeth whitening gel. Lisa from customer service was very helpful and reassuring. I would definitely buy from UK Teeth whitening in the future.
Great service
Customer service assistant was helpful and completed what I had asked straight away
Issues resolved very quickly
for some reason the courier could not deliver my parcel, turns out I had given the wrong postcode and my item was returned, Sara promptly replied to my email and dispatched my parcel again FREE of charge!!!! My kit arrived the next day and I am please with the results already.
Always order from Uk teeth whitening…
Always order from Uk teeth whitening and my orders arrive fast and great customer service
Had a small wobble on delivery
Had a small wobble on delivery, but was quickly sorted out by’Katy’ (thank you) otherwise brilliant 👍🏻
Great white smile
Works well I did a couple of months treatments now I just use one every now and then to top up :) which always work straight away! My teeth look naturally white. Also didn't suffer with sensitivity too much either.
Fast customer service really friendly…
Fast customer service really friendly speedy response to my email..shipping was prompt the whole experience was straight forward and my strips will be excellent as always hence why I always purchace here
Poor Customer Service
DPD refused delivery. Complained to UK Teeth Whitening cust services. No apology from Katie at all for their couriers actions. I replied via email requesting drop off at a location instead and highlighting their lack of apology. No apology on reply, just an address in Hong Kong to complain to. My advice? Go to Snow teeth whitening instead. They care about service. UK Teeth Whitening (a Chinese company) do not.

Reply from UK Teeth Whitening
Amazing products
The website is easy to use, products are all amazing and work affectively with quick delivery.
Customer service is easy to get hold of and quick to respond to any queries you have.
Happy Customer
Have used this company a couple of times now and had no issues whatsoever.
Great Service
does what the packets days, got fast delivery and good customer service
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