UK Teeth Whitening Reviews 2,423

TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Have not recieved my item and no response from customer support. I read some reviews 1st but wish id looked at trust pilot- Not sure how to get a refund

Rated 3 out of 5 stars

Philips zoom teeth whitening day product is great, delivery times fair price good, my problem is the product has less than 3 months until expiration! When I’ve purchased from other companies it’s at l... See more

Rated 5 out of 5 stars

Had no problem with delivery of customer service. Placed my order, got a tracking number and item arrived next day. Strips are really easy to use, apply to my teeth for 30 minutes, used 8 treatments a... See more

Rated 1 out of 5 stars

My order never arrived and customer service has been between non existent and not helpful at all. It is some Chinese company I think, I wish I had read the reviews before ordering!!! My parcel got de... See more

Company details

  1. Dental Clinic

Information provided by various external sources

Due to the amount of fake reviews from organic visitors (most likely competitors) we have decided to cease using TrustPilot. We have moved to YOTPO for our independent reviews. You can view our most current reviews on our website https://www.ukteethwhitening.com


Contact info

2.7

Poor

TrustScore 2.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I did not receive my order

I did not receive my order, the company do not respond to emails promptly. I waited a week for a response to my email. They replied saying there’s nothing they can do about me not receiving my order as it says Amazon delivered it. Looks like this happens a lot from just reading some other reviews seems like they just take peoples money.

10 April 2023
Unprompted review
Rated 1 out of 5 stars

I have sent 13 emails over the past 4…

I have sent 13 emails over the past 4 weeks.I have not received my order.
I feel ignored. No one has contacted me. They took my money. I’ve tried everything to contact them.I’m tired by getting no response. I don’t know we’re to turn too.
Please can someone help me. Unexpectable, I’m desperate to contact this company ukteethwhiterning
Please stop and think before ordering of this company
All I want is help with my order

31 March 2023
Unprompted review
Rated 2 out of 5 stars

Check the expiry date of the product!

Ordered Philips Zoom teeth whitening gel in Feb 2023 and it arrived quickly. However, the expiry date of the syringes were Jan 2023.
I went ahead and used it, teeth were a couple of shades whiter but after a couple of months, the brightness started to wear off. Shame!
I would make sure you check the expiry date of the product.

22 February 2023
Unprompted review
Rated 1 out of 5 stars

I have never received my order or any response from them. Avoid purchasing anything from them, you will lose your money.

I regret to inform you that my experience with UK Teeth Whitening has been extremely disappointing. I ordered an item from their website on April 3, 2023, and paid for it, but unfortunately, I never received my order. Despite my repeated attempts to contact their customer service, I have not received any response. I first contacted them on April 5th via their website form and email, and followed up with a second attempt on April 11th via email and April 12th via website form. I sent a third email on April 14th, but still received no response. I also left a review on their website on the same day, but my review was never published. It is unfortunate that they claim to have replied. I strongly advise everyone to avoid purchasing anything from them as you will lose your money.

3 April 2023
Unprompted review
UK Teeth Whitening logo

Reply from UK Teeth Whitening

Dear Lucas,

We replied to your email on the 6th of April asking for more information as your order was confirmed as delivered. We never got a reply back.

Rated 5 out of 5 stars

Have ordered several times from this…

Have ordered several times from this company. The only place online where you can buy safe reputably branded products in the UK (to my knowledge anyway!). Last used the crest whitening steps about a year ago and people are still commenting on how white my teeth look. About to buy some more so I can give myself a little top up.

8 April 2023
Unprompted review
Rated 5 out of 5 stars

Best strips and company!

I have been using these strips for around 8 years. Before this I have tried everything but nothing worked. Best strips ever but also the company. I have bought from a number of companies before but this company is the best!!! I wouldn’t trust anyone else to purchase from. I constantly get compliments on my teeth so I always mention what and who I purchase from.

8 April 2023
Unprompted review
Rated 5 out of 5 stars

AMAZING WILL ORDER AGAIN!!!

I ordered 2 days ago and my gels came today. Amazing delivery as they came so fast, so happy with this company!! I haven’t used yet as I still have my braces on but they aren’t damaged as some reviews say.

8 April 2023
Unprompted review
Rated 5 out of 5 stars

I am most impressed with this company

I am most impressed with this company. This is my second order with UK Teeth Whitening.
Ordering is so easy, products are fresh and arrive well protected. Delivery is really quick, arrives within a couple of days from ordering. Also, from start to Finnish, you are kept up to date at all times and are informed when your goods have been despatched to when your goods will be delivered. Amazing, thank you.

19 March 2023
Unprompted review
Rated 5 out of 5 stars

Extremely fast delivery

Extremely fast delivery, been using opalescence for 20 years now, but thought I'd try 35% instead of 16% and I'm only 2 days into my 8 day session and my teeth have never looked so white with zero sensitivity, will be re ordering when I need a top up

5 April 2023
Unprompted review
Rated 1 out of 5 stars

AVOID!

Placed order then a week later refunded with no explanation. Avoid

23 March 2023
Unprompted review
UK Teeth Whitening logo

Reply from UK Teeth Whitening

Hi there,

The product was out of stock and unfortunately we will not be getting more stock in on that so we issued you a full refund.

Rated 3 out of 5 stars

Philips zoom teeth whitening day…

Philips zoom teeth whitening day product is great, delivery times fair price good, my problem is the product has less than 3 months until expiration! When I’ve purchased from other companies it’s at least 6 months. Contacted customer service but said they don’t mention it on website unless less than 2 months. I use this product gradually as sensitive teeth but have never had such a short expiry date

16 March 2023
Unprompted review
Rated 1 out of 5 stars

Don’t order from this scam site

Have not received my order nor have I got any response! Company is a total scam!

11 March 2023
Unprompted review
UK Teeth Whitening logo

Reply from UK Teeth Whitening

Dear Rachel,

You contacted us saying you have not got your order. We replied to you advising you that we would send you a replacement out.

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