UKStudentHouses Reviews 

Rebekah was very open and informative when showing me around a property.

In my opinion I would rate their services an 8/10, even though I only spent buy a few months, it has been an amazing experience. I also think that they need to put more efforts in the cleanliness of their properties, even if it means employing someone to clean once a month, the bills could also be included in their rent.

Pat from the helpline have helped me a lot. When i had trouble opening my door which was locked after the inspection i contacted the person who locked it but she didn't even responded but pat did an amazing job. She sorted it for me.Thankyou

There was a rat infestation in my son’s flat during his finals. Despite reporting it many times the company did absolutely nothing. I personally paid for him to move out through Booking.com and hired exterminators to deal with the problem. Because I took the price of this out of his final months’ rent, they are now threatening debt collection, et cetera Where I expected a thank you for dealing with the problem that was wholly their responsibility and an apology for what my son had to go through during his final stressful weeks of university, we are being threatened! They are not sure if it ‘warrants compensation.’

Thanks for the opportunity to view the property at 17 Brookside. It felt warm with a welcoming feel and looks well cared for. I am considering my options , and I will be in touch soon with further questions or next steps.

Needed help with aligning my rent payments to fit with my student finance payments. I emailed and within 5 minutes Rebekah (Bex) replied and helped me. Bex changed my rent payments to suit my needs really fast and straight forward with no hastle.

Tanya was very helpful when showing us round. Very nice person to talk to :)

I needed assistance with my room access and it was sorted in less than 10mins.

Thank you Rebekah you have been very efficient and responsive to emails.

The vewing was on time, and Kirsty, who showed me the property, was incredibly helpful and answered all of the questions I had about the property and the process I would have to go to.

Quick, no hassle

Rebekah is always great to talk to, very knowledgeable in her role and a genuinely nice and helpful person

Customer service, stern but considerate. Prompt response.

Customer service was great, I was listened to about my request and was done instantly. It was a good service received and prompt.

Jesse was very forthcoming with information and was quick to respond to questions that I had about the process. Would highly recommend

Timely response and good customer service approach by Jesse. It's commendable!

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Very friendly and supportive. Very clear about explaining things.

Spent 4 weeks trying to phone my landlord to know avail, so I sent an email instead and Jesse got back to me in a day! Kind and efficient!

The support given by Rebekah was highly appreciative , thanks to her ,my issue sorted quickly without causing much complications.