Absolutely shocking customer service I…
Absolutely shocking customer service I would advise everyone to stay away from ordering or order 3 months in advance if you want to guarantee it to arrive in time. I placed an order 3 weeks ago and have received nothing other than an order confirmation email no even dispatch email. There is no way to even contact someone about more information, there’s no phone number, the live chat they say is there doesn’t exist it’s just a bot who sends you to a link to fill out a form for a response. I’ve filled out this 3 separate times and have got no response but yet keep getting automated responses from them asking do I still need help as my request has been in so long, obviously I do because I’ve yet to get a response!! Just do not order anything if you need it for a certain time frame for a gift etc because that’s what this was for someone else and there’s no way it will arrive in time even though I ordered it way in advance to ensure it would come. Extremely disappointing.


