Good customer service. Easy to use website , we like the pre-design facility before deciding on final design . Delighted with house name and number . White lettering on black slate - looks stunning... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy to order on website with plenty of options to customise the sign. Sign itself seems well made and whilst easy to put together, including a simple set of instructions would be more useful than pro... See more
Company replied
We needed some hanging signs for our wedding venue at short notice and UK Sign Shop stepped up to the plate, getting the design sorted and spun around on the same day, with the signs landing 7 days fr... See more
Company replied
Excellent service. Very user friendly website. Sign was good quality and delivered more promptly than expected. Sign was very carefully wrapped and marked clearly as fragile so it arrived unscathed. D... See more
Company replied
Company details
Written by the company
Our range of house signs, office signs, signage & numbers will meet the needs of any home owner or business, whether your requirement is for traditional or modern signage.
Contact info
Unit N2, Trinity Trading Estate, ME10 2PG, Sittingbourne, United Kingdom
- 0800 802 1023
- hello@uksignshop.co.uk
- uksignshop.co.uk
4.6
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was easy to order online and…
It was easy to order online and delivered on time. No hassle and very prompt!!!
Very pleased with the sign too!!
8 December 2025
Unprompted review
Reply from UK Sign Shop
Thank you so much for your lovely review! We're delighted to hear that you found the ordering process easy and that your delivery arrived on time without any hassle. It’s great to know you’re pleased with your sign too!
We truly appreciate your support and hope to serve you again in the future.
Many thanks
UK Sign Shop
Good service
Ordered, came well within the time limits given (Which was quick service) Well parcelled. Looks very good. Now in place on the front of the house and clearly seen.
28 November 2025
Unprompted review
Reply from UK Sign Shop
Thank you for taking the time to leave such a wonderful review! We're really pleased to hear that your order arrived quickly, was well packaged, and looks great in place on your home. It’s fantastic to know it’s clearly visible and you’re happy with it.
We truly appreciate your feedback and hope to serve you again in the future!
Many thanks
UK Sign Shop
Wonky Cuts
Pretty frustrated as my slate signs don’t have square edges. I expect them to have the rough edge of slate but they are not rectangular and look rubbish on the wall near other parallel edges. Wish I’d bought somewhere else. My cheap slate place mats and coffee mats have square edges.
3 December 2025
Unprompted review
Reply from UK Sign Shop
Thank you for taking the time to leave your feedback. We're sorry to hear that the natural edges of the slate sign weren’t what you expected.
Our naturally chipped slate signs are hand-cut and are designed to have uneven, rustic edges, and we do advise on the website that they will not be perfectly square
As mentioned in our communication, we’ve already offered a replacement as a gesture of goodwill, and we’re more than happy to proceed with this if you’d like. Please just let us know.
Thank you again for your feedback.
Regards
UK Sign Shop
All good
A beautiful, finely crafted, number plate. Arrived safely packed, on time; all at a reasonable price.
5 November 2025
Unprompted review
Reply from UK Sign Shop
Thank you for your lovely review! We’re delighted to hear your number plate arrived safely, on time, and that you’re happy with the quality and price. We really appreciate your support!
Many thanks
UK Sign Shop
Great service
Had an issue but it was resolved quickly and satisfactorily. Great service.
30 November 2025
Unprompted review
Reply from UK Sign Shop
Thank you for your lovely review! We're so pleased you’re happy with the craftsmanship and that your order arrived safely and on time. We appreciate your support!
Many thanks
UK Sign Shop
Absolutely perfect for what I wanted
Absolutely perfect for what I wanted. Excellent quality.
28 November 2025
Unprompted review
Reply from UK Sign Shop
Thank you for your wonderful review! We’re thrilled to hear it’s exactly what you wanted and that you’re happy with the quality.
Many thanks
UK Sign Shop
After just 72 hours, the door numbers are peeling off!
This company is a joke, they apply stickers to porcelain plates that peel off after only 72 hours. I am beyond livid. I will be getting a refund as per consumer rights act, goods are not fit for purpose. Faulty products!
2 December 2025
Unprompted review
Reply from UK Sign Shop
Hi Kierron
We’re sorry this was your experience and understand how frustrating it must have been.
As soon as you contacted us, we identified and explained a manufacturing issue with a new vinyl we had been trialling, and we apologised for the inconvenience. We immediately offered to remake the plate using our older, tried-and-tested vinyl method, which has a strong track record for durability.
You chose instead to proceed with a full refund, which we processed promptly in line with your request.
We take product quality seriously and acted quickly to resolve the issue once it was brought to our attention. While we regret the problem occurred, we did everything possible to offer a fair and appropriate resolution.
Many thanks
UK Sign Shop
A great company
Easy to navigate website great to see your sign before you buy .. great item super price quick delivery.. thank you to the UK Sign Shop
27 November 2025
Unprompted review
Reply from UK Sign Shop
Hi Paul,
Thank you for the lovely feedback! We’re really glad you found the website easy to use and enjoyed the live preview feature.
It’s great to hear you’re happy with the sign, price, and quick delivery. Thanks again for choosing UK Sign Shop, we really appreciate your support! 😊
Many thanks
UK Sign Shop
Damaged sign sent
Damaged sign sent, rather than making a new one, they have tried to cut the slate off to make it neater but it looks terrible and very narrow on 1 side…
29 November 2025
Unprompted review
Reply from UK Sign Shop
Hi Rob,
We’re very sorry that the sign didn’t meet your expectations. As noted on our site, slate signs are cut to size and may not be perfectly square due to the natural properties of the material.
When you reported the marks and off-centre design, we offered a replacement to address these issues, but we unfortunately didn’t hear back from you. Our goal is always to ensure customers are happy with their signs, and we would still be happy to work with you to provide a proper replacement.
Regards,
UK Sign Shop
Really nice signs
Really nice signs, just what we wanted, prompt service
21 November 2025
Unprompted review
Reply from UK Sign Shop
Thank you for your feedback! We’re glad the signs were exactly what you wanted and that you’re happy with the prompt service. We really appreciate your support!
Many thanks
UK Sign Shop
Great quality product
Large variety of signs to choose from, easy to customise, fast shipping.
Great quality product, very happy with our new sign.
30 November 2025
Unprompted review
Reply from UK Sign Shop
Hi Jade,
Thank you so much for your kind words! We’re delighted to hear the signs were exactly what you wanted and that you’re happy with the prompt service. We really appreciate your support!
Many thanks
UK Sign Shop
Good quality signs but delivery time too long
Good quality signs. However your ordering website gives no indication of delivery times. By paying for overnight carriage the expectation is that the signs would be with me in 2 to 3 days. Once the order was placed the delivery time was given as 2-3 weeks! They did arrive sooner (1 1/2 weeks), but in today's age this is a lifetime. You should state delivery time on your website.
26 November 2025
Unprompted review
Reply from UK Sign Shop
Hi,
Thank you for your feedback and for your kind words about the quality of our signs.
Our delivery times and options, including faster carriage, are displayed at checkout so customers can choose the service that best suits their needs. Without an order number, we’re unable to check whether your specific sign was dispatched later than expected, but we’re glad it arrived sooner than the quoted 2–3 weeks.
We appreciate your comments and will review how we present delivery information to make it as clear as possible.
Many thanks
UK Sign Shop
Very well packaged
This sign arrived in one piece and was very well packaged. Just what I wanted as a gift for my brother and a reasonable price.
28 November 2025
Unprompted review
Reply from UK Sign Shop
Hi Margaret,
Thank you for your lovely review! We’re thrilled to hear the sign arrived safely and was just what you wanted. It’s great to know it made a perfect gift, and we’re glad you found it good value too.
Many thanks
UK Sign Shop
Really good quality
Really good quality. Fast delivery. Very happy with the purchase. Thanks!
29 November 2025
Unprompted review
Reply from UK Sign Shop
Hi Krystian,
Thank you for your kind feedback! We’re delighted to hear you’re happy with the quality and speedy delivery. We really appreciate your support!
Many thanks
UK Sign Shop
Reply from UK Sign Shop
Hi
Thank you for your review! We’re glad you’re happy with the quality, price, and quick delivery. We really appreciate your support!
Many thanks
UK Sign Shop
Door number sign
Good quality product and regular updates on delivery. Very happy with the service. Thank you
29 November 2025
Unprompted review
Reply from UK Sign Shop
Thank you for your kind words Lin! We’re glad you’re happy with the product and the updates throughout the delivery process. We really appreciate your support!
Many thanks
UK Sign Shop
White Porcelain House Number Plate
The stickers on the porcelain plate are falling/flaking off within one week of being mounted, I thought it would be better than that.
Sorry I hate to post poor reviews and normally stay quiet, but one week takes the biscuit.
Edit. Order numer 103366813
28 November 2025
Unprompted review
Reply from UK Sign Shop
We’re very sorry to hear about your experience. Without an order number or more details, we’re unable to check how this specific order was handled, so we can’t provide a full response regarding the issue.
We take quality seriously and want to ensure any problems are addressed, so if you’re able to provide your order information, we’d be happy to investigate and work toward a resolution.
Regards,
UK Sign Shop
Excellent communication and delivery
Excellent communication and delivery
27 November 2025
Unprompted review
Reply from UK Sign Shop
Hi John,
Thank you for your kind feedback! We’re delighted to hear you were happy with our communication and delivery. We really appreciate your support!
Many thanks,
UK Sign Shop
Brilliant Company
Ordered on Monday, delivered on Wednesday, excellent service
26 November 2025
Unprompted review
Reply from UK Sign Shop
Hi Brian,
Thank you for your review! We’re thrilled to hear your order arrived so quickly and that you’re happy with the service. We really appreciate your support!
Many thanks
UK Sign Shop
Really pleased
Easy site to use, reasonable time on delivery, very pleased with the product, very competitively priced.
26 November 2025
Unprompted review
Reply from UK Sign Shop
Hi,
Thank you for your kind feedback! We’re glad you found our website easy to use and are pleased with the product, delivery, and pricing. We really appreciate your support!
Many thanks,
UK Sign Shop
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.