UK Sign Shop Reviews 

1,257
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 356 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality and appealing appearance of the products received, often exceeding expectations. The ordering process is widely described as easy and highly customizable, allowing people to personalize their items effectively. Many consumers also highlight the consistently fast delivery, with items often arriving sooner than anticipated and well-protected by careful packaging. However, some customers also noted that they experienced delays in order processing or delivery, sometimes needing to contact the company for updates on their purchase.

What people talk about most

Product

Customers consistently note positive experiences with product quality and design, describing items as... See more

Quality

People report positive experiences with quality, with many reviewers expressing satisfaction with the... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast and quick delivery... See more

Order

Reviewers mention positive feedback about the ordering process, often describing it as easy and... See more

Service

Reviewers highlight positive aspects of service, often praising its value, professionalism, and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good customer service. Easy to use website , we like the pre-design facility before deciding on final design . Delighted with house name and number . White lettering on black slate - looks stunning... See more

Rated 5 out of 5 stars

Easy to order on website with plenty of options to customise the sign. Sign itself seems well made and whilst easy to put together, including a simple set of instructions would be more useful than pro... See more

Company replied

Rated 5 out of 5 stars

We needed some hanging signs for our wedding venue at short notice and UK Sign Shop stepped up to the plate, getting the design sorted and spun around on the same day, with the signs landing 7 days fr... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Very user friendly website. Sign was good quality and delivered more promptly than expected. Sign was very carefully wrapped and marked clearly as fragile so it arrived unscathed. D... See more

Company replied


Company details

  1. Interior Designer
  2. Garden Center
  3. Manufacturer
  4. Prints and Signs Store

Written by the company

Our range of house signs, office signs, signage & numbers will meet the needs of any home owner or business, whether your requirement is for traditional or modern signage.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 96% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,257)

280 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sign arrived well packaged

Sign arrived well packaged
Just as we ordered and looks lovely
Very pleased

24 May 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

Thank you for your great review Sally!

We’re really pleased to hear your sign arrived well packaged and exactly as ordered, and that you’re happy with how it looks.

We really appreciate your feedback!

Many thanks
UK Sign Shop

Rated 5 out of 5 stars

Very pleased with the quality of the…

Very pleased with the quality of the sign and workmanship.

25 May 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

Thank you for the lovely review Alan.
We are glad that you are happy with the product received.

Many thanks
UK Sign Shop

Rated 5 out of 5 stars

Excellent swift service

Excellent swift service. Easy to use website and the sign came beautifully wrapped and it was eash to hang too

18 May 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

Thank you for your lovely review Jamie!

We’re really pleased you found the service quick and the website easy to use, and that your sign arrived well packaged and easy to hang.
We really appreciate your support!

Many thanks
UK Sign Shop

Rated 5 out of 5 stars

Very easy to order through the website

Very easy to order through the website, the only unfortunate thing for me was Amazon have a problem delivering to us, they can’t read simply instructions on the gate, it did eventually arrive . Lovely product, thanks

24 May 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

Hi Alison,

Thank you for your lovely review! We’re really pleased you found the service quick and the website easy to use

Many thanks for your custom,
UK Sign Shop

Rated 5 out of 5 stars

Adds character to my garden wall

I've now got six plaques for my garden wall to go between hanging baskets. They have a nice shape, a lovely floral design, and I had the name of a song and album titles of a group I like to make it personal. Family and friends are intrigued by them. I think they are great.

25 May 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

Hi Barrie,

Thank you for your lovely review!
We’re really pleased to hear you’re enjoying your plaques and that the personalised designs have made them extra special for your garden wall.
Great to know they’re catching the attention of family and friends too!

Many thanks
UK Sign Shop

Rated 5 out of 5 stars

Really pleased with the quality of the finished sign

Really pleased with the quality of the sign and the little time it took to receive it.
It was a very easy process to personalise and order the product.

25 May 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

Hi Ken,

Thank you for your lovely review!
We’re really pleased to hear you’re happy with the quality of your sign and the service received.

We really appreciate your support!

Many thanks
UK Sign Shop

Rated 5 out of 5 stars

Great ordering and service and fast…

Great ordering and service and fast delivery and fantastic sign

25 May 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

Thank you for the lovely review Michelle
We are so glad that you are happy with the service and product received.

Many thanks,
UK Sign Shop

Rated 5 out of 5 stars

Good choice of materials and designs

Good choice of materials and designs to choose from. Ability to customise and view design very useful. Ordering simple and good communication along the way right through to dispatch. Item packaged well and delivered quickly.
We chose slate material with a flower design and we opted for polished finish which makes the colours really bright and vibrant.
Happily recommend both seller and product. Excellent quality and service.

22 May 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

Thank you for your great review Ken!

We’re really pleased you found the ordering and customisation process easy and are happy with the quality, finish, and fast delivery.

We really appreciate your recommendation!

Many thanks
UK Sign Shop

Rated 5 out of 5 stars

Product was exactly as described

Product was exactly as described. Using Amazon to deliver it not a good idea as delivered to wrong address. Fortunately I managed to find it using the delivery photo.

22 May 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

Thank you for your review Dennis,

We’re really pleased to hear the product was exactly as described.

However, we are sorry to hear about the delivery issue, we will feed this back to our couriers.

We appreciate your feedback and are glad you were able to locate the parcel in the end.

Many thanks
UK Sign Shop

Rated 5 out of 5 stars

Great quality product and speedy delivery

The personalised sign for our gate arrived in just a few days. Exactly as we wanted and came with screws and caps. Was very competitively priced and lots of design, colours and fonts to choose from. Really pleased

21 May 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

Thank you for your great review!

We’re really pleased your personalised gate sign arrived quickly and exactly as you wanted.

We really appreciate your support!

Many thanks,
UK Sign Shop

Rated 5 out of 5 stars

Clear, easy to read and quality product.

Easy to order, good descriptions to enable choice. The sign arrived very promptly, is extremely clear and looks professional. It’s exactly what I required and hopefully will make my property easy to identify. If they can’t find me now it definitely won’t be because the sign was obscure.

22 May 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

Thank you for your great review!

We’re really pleased you found the ordering process easy and that your sign arrived quickly and meets your expectations.

Great to hear it looks clear and professional.

Many thanks for your custom,
UK Sign Shop

Rated 5 out of 5 stars

Excellent product

Very easy to personalise our sign online, all information was clear and helpful. Arrived within the timescale and was exactly as I had hoped - very good quality and easy to fix. I’m extremely happy now that it’s in place, and I can thoroughly recommend the U.K. Sign Shop!

24 May 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

Thank you for your wonderful review!

We’re really pleased you found the ordering process easy and are happy with the quality, delivery, and finished result.

We really appreciate your recommendation!

Many thanks
UK Sign Shop

Rated 5 out of 5 stars

Easy to order using the online…

Easy to order using the online personalisation tool. Good communication throughout the process. Delivery was faster than expected, and updates provided across the despatch period. Excellent sign, high quality, looks great and is extremely well finished. Very glad I chose UK Signs.

22 May 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

Hi Laney,

Thank you for your great review!

We’re really pleased you found the ordering process easy and appreciated the communication and fast delivery.

Great to hear you’re happy with the quality and finish of your sign — we really appreciate your support!

Many thanks
UK Sign Shop

Rated 5 out of 5 stars

Exactly as described

Exactly as described. Would suggest that more emphasis is made about having this particular colour oiled before buying

22 May 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

Thank you for your review and feedback John,

We’re really pleased to hear the product was exactly as described, and we appreciate your suggestion regarding the colour and finish — we’ll certainly take this on board.

Many thanks
UK Sign Shop

Rated 5 out of 5 stars

Really nice slate design

Really nice slate design. Exactly as described, straightforward process and switch delivery.

20 May 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

Hi Tony,

Thank you for your great review!

We’re really pleased you’re happy with the slate design and found the ordering process straightforward.

We really appreciate your feedback!

Many thanks
UK Sign Shop

Rated 5 out of 5 stars

Quick delivery happy with quality of…

Quick delivery happy with quality of the placque.

23 May 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

Thank you for the great 5 star review, Valerie

We are so glad to hear that you are happy with the quality of the product received

Many thanks
UK Sign Shop

Rated 5 out of 5 stars

Excellent product

Good quality and nice product. I would certainly recommend the oil coating which enhances the finished item. Communications very good with being kept in touch during the process stages.

21 May 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

Thank you for your great review Steve!

We’re really pleased you’re happy with the quality of the product and the communication throughout the process.

We also appreciate your recommendation regarding the oil coating.

Many thanks
UK Sign Shop

Rated 5 out of 5 stars

Quality product

Clear website with good selection of signs. Straightforward pricing, and good communication re delivery. Very happy with the product.

21 May 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

Hi Paul

Thank you for leaving us a lovely 5 star review.

We are glad to hear that you are happy with the product and the communication.

We value your custom

Many thanks
UK Sign Shop

Rated 5 out of 5 stars

…house sign

Company was amazing loads of updates where our sign was up to , the sign is amazing can’t wait to put it up

22 May 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

Thank you for your fantastic review Sharon!

We’re really pleased you appreciated the updates throughout the process and that you’re happy with your sign.

Many thanks,
UK Sign Shop

Rated 1 out of 5 stars

Disappointing Communication and Delayed Delivery

I ordered a sign on 11th April 2026 and, as of today, I still haven’t received it. During this time, I’ve had to call the company twice for updates, while the order status on their website continued to say it was still “in the studio.”

I’ve just spoken to them again and have now been told it’s finally out for delivery and should arrive by Tuesday or Wednesday next week. We’ll see.

Very disappointing that there has been no proactive communication or updates throughout the process, and that I’ve had to keep chasing for information myself.

21 May 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

Hi Ashley,

Thank you for your message, and I’m sorry to hear you were disappointed with the experience.

I can confirm your order has now been delivered. Our standard lead time is clearly stated on both the product page and at checkout as being up to 24 working days, as each item is made to order.

In this case, there was a small additional delay beyond the standard production timeframe, and I apologise for the inconvenience this caused.

While we do always aim to dispatch within the advised timescales, occasional delays can unfortunately occur during busy periods.

I also appreciate your comments regarding updates during the process, and I’m sorry you felt you had to chase for information.

If you have any questions once you’ve had a chance to check the item, please do let us know and we’ll be happy to help.

Many thanks
UK Sign Shop

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look