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Ukrainiancharm Reviews 445

TrustScore 3.5 out of 5

3.3

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many consumers find the user experience to be positive, noting the ease of use and the responsive nature of the platform. People appreciate the friendly interactions and the overall atmosphere, with many feeling that conversations are genuine and engaging. The staff is also frequently praised for being supportive, responsive, and efficient in handling inquiries. However, some people were dissatisfied with the pricing structure, finding the credit system to be expensive and not always transparent. There are also mixed opinions regarding the website itself; while some find it simple and effective, others feel it is outdated and lacks modern features. Additionally, some users experienced issues with response times, noting occasional delays in notifications and message delivery, which can disrupt the flow of conversations.

What people talk about most

Website

Reviewers highlight ambiguous aspects of the website, with many expressing strong dissatisfaction and calling... See more

User experience

Clients share positive opinions on user experience, highlighting the platform's user-friendly interface and... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers describe the staff as polite,... See more

Price

Users describe negative interactions with price, consistently reporting that the service is a "money-making... See more

Response time

People report ambiguous experiences with response times. Some customers praise quick replies, with support... See more

Based on these reviews

Rated 2 out of 5 stars

It seems that there are many weird profiles with retouched photos, but also real women. The big problem is that the site is deceitful with your credits. "free" letters that drain credits, and even re... See more

Company replied

Rated 5 out of 5 stars

Selection are not tempered, information is delivered on time & feedback given on time. I get really prompt feedback. Conversations don’t just disappear into silence, which I like. Everything is active... See more

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Rated 5 out of 5 stars

im joined on this site recently and I find not complicated to use. i usually get overwhelmed by dating sites but here I understood the basics almost right away. everything worked nice for me so far, n... See more

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Rated 5 out of 5 stars

Yeah its fun being here, people around me were good and joyful. I didn’t feel ignored or talked down to which happens a lot online. Chats felt friendly, like people actually wanted to be there. I did... See more

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Rated 1 out of 5 stars

I was trying to find a way to specify my pronouns or a more specific identity on my page but the options just aren't there. It’s a small thing but it makes the site feel a bit rigid and unwelcoming to... See more

Company replied

Rated 1 out of 5 stars

Logging into a mobile browser every time I want to check my messages is such a pain in the neck. It is 2026 and I still have to deal with safari tabs and entering my password constantly because there... See more

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Rated 1 out of 5 stars

Expensive. Money making tool rather than a realistic dating tool. Unable to exchange addresses or numbers . Viewing letters and photos is expensive. Credits run out quickly. The girls you chat to seem... See more

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Rated 1 out of 5 stars

My experience: 2 weeks spent with no end game or potential to meet. The language of the person varies depending on the time of day remembering two time zones the person was available 24/7. I asked for... See more

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Rated 1 out of 5 stars

Guys this site is a complete scam. Women that supposedly live 15 minutes away won't meet won't talk on the phone. You will get tons of messages worded exactly the same way. The women seem to have no m... See more

Rated 1 out of 5 stars

I feel this site is untrustworthy so many beautiful woman but none of them are real chat gpt messages I don't understand why these site exists 🤬 stay away peps

Company replied

Rated 5 out of 5 stars

I’ve mostly been using Ukrainiancharm on my phone and it honestly runs amaxing. Pages load right away, buttons react without any delay and I haven’t run into a single glitch or bug so far. A lot of p... See more

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Rated 5 out of 5 stars

I signed up just to try it out, wasn’t really looking for anything serious. Ended up talking with this woman Julia about her plans to start her own small bakery. We just kept going, swapping ideas and... See more

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Rated 5 out of 5 stars

Sharing a short Ukrainiancharm review based on my experience so far. Beautiful women lovely conversations, everything is cool and enjoyable and the chats don’t feel AI. I did notice once or twice that... See more

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Rated 5 out of 5 stars

One thing I noticed right away on this site is how consistent and respectful the profiles are. The women I’ve talked to actually take the time to respond with thoughtful messages — not just some c... See more

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Rated 1 out of 5 stars

The only thing the woman on the site care about is getting you to use your credits. For instance the will lure you in and attach pics but guess what you have to pay to open them. Loads of mundane qu... See more

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Rated 5 out of 5 stars

It is very exciting and it pushes me to get to know people better to explore and feels very safe. I feel I might find my partner in the platform ❤️💯 I like that there’s a strong focus on privacy, it... See more

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Rated 5 out of 5 stars

Th company has been responsive and honest with my requests. My love interest is no less the same in her integrity and concern. I have been communicating with Marina for a long time on 3 separate cont... See more

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Rated 5 out of 5 stars

Read a bunch of Ukrainiancharm reviews before signing up and wasn’t totally convinced. Then I thought I'd give it a try anyway, didn’t really have anything to lose haha. First few days were pretty qui... See more

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Rated 1 out of 5 stars

Reaching out to Trust Pilot to try to resolve my problem with Ukriniancharm and youmetalks which I think are the same.......I AM BEING INUNDATED WITH ADVERTS FROM THESE PEOPLE AND I HAVE NEVER CONTAC... See more

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Rated 5 out of 5 stars

i had a small issue with logging in from my tablet and thought it would be a pain to fix. wrote to ukrainiancharm support and honestly they got back to me quicker than I expected. simple answer, probl... See more

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Rated 5 out of 5 stars

Everything is beautiful. Nice. I really like the atmosphere of the page because it doesn’t feel aggressive. The design is simple and easy on the eyes. It does feel a little outdated and doesn’t have m... See more

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Rated 5 out of 5 stars

It’s not trying to gamify everything or throw ads in your face. Just a solid space that runs well and doesn’t feel like a circus. I’ve been using it casually and honestly just appreciate that it works... See more

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Rated 4 out of 5 stars

After reading some of the negative reviews, I joined with caution. There were moments when I wondered if I was chatting with bots or scripted profiles, especially when messages seemed generic But onc... See more

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Rated 1 out of 5 stars

Gentleman, avoid this site. Even if you get to 5000 credits like I did with a woman, the site uses AI and not a real person to verify documents. When declining my proof of identity when I used my... See more

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Rated 5 out of 5 stars

I had a problem that I could not solve alone. Luckily, the staff are usually well trained , and were able to find me the correct solution. Dean was quick and efficient, a valuable member of a very kn... See more

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Rated 1 out of 5 stars

I HAVE BEEN INUNDATED WITH EMAILS FROM THIS HORRIBLE COMPANY/SITE, UKRAINIANCHARM.COM, GETTING 6 PLUS EMAILS A DAY. I HAVE NEVER MADE CONTACT WITH THESE PEOPLE AND THEREFORE ASKING HOW THEY GOT M... See more

Company replied

Rated 5 out of 5 stars

I like the chats, but I noticed some people don’t read profiles or my info. And I don’t want to waste my time because I’m here to meet someone who actually pays attention and wants a real conversation... See more

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Rated 1 out of 5 stars

It's a money making machine ! You have to spent 5000 credits (4000 euro +) to be able to receive an email adress and then after a week or 2 you hear nothing anymore. So back to the site and the lad... See more

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Rated 4 out of 5 stars

Ukrainiancharm is a breath of fresh air in terms of tone because people take their time and I’ve had real nice chats. But notifications come in late sometimes which messes with the flow.

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Rated 1 out of 5 stars

sometimes my messages take like five minutes to actually say delivered. makes it really hard to have a normal conversation

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Rated 3 out of 5 stars

Love the idea behind Ukrainiancharm but the performance feels off. I’ve had messages fail to send and the app froze once while I was typing. chats are nice when it works but the bugs make it frustrati... See more

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Rated 1 out of 5 stars

The site is a complete scam!!! Do not be tempted! All the women profiles are fake, they are all very obviously trying to keep you spending as much as possible and do not genuinely look for s relations... See more

Rated 4 out of 5 stars

I’ve had great conversations here and the pace is perfect, like no pressure, no matching game. One thing though chats sometimes take a while to load especially if I haven’t checked in for a day. Not a... See more

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Rated 4 out of 5 stars

The people here are respectful and thoughtful. That’s what matters most to me. I do think the site could be clearer upfront about how the credit system works - I used a lot early on without realizing... See more

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Rated 4 out of 5 stars

Most platforms I’ve used feel like a race tbh. Ukrainiancharm feels like the opposite, you can just show up and talk. Layout could be a little more modern, but that’s a small thing.

Company replied

Rated 1 out of 5 stars

Great conversations but trying to get contact info is a joke. They want your personal info just to talk with someone. Avoid at all cost. Big scam and girls who only want kickbacks from the site. T... See more

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Rated 5 out of 5 stars

Tried the site just for fun and didn’t expect much. Ended up having a really nice chat early on. If you use credits smart, it can actually be chill. We kept talking off the site too. Overall, feels li... See more

Company replied

Rated 5 out of 5 stars

Don’t get much of a chance to talk, but it’s ok. When I do get a conversation it’s always nice and I’m hoping to meet more active people with time. I’m not in a hurry, just enjoying the little moments... See more

Company replied

Rated 5 out of 5 stars

i dont like when sites just try to sell you on pretty faces but no substance. here was diff. the lady i talk to on Ukrainiancharm actually asked me things about my life like real questions. not just e... See more

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Rated 5 out of 5 stars

I reported a profile that looked suspicious, and they checked it out fast. Got an email back in less than 24 hours, and the account was removed. That’s the first time I’ve seen a dating site react tha... See more

Company replied

Rated 2 out of 5 stars

Its like so many online connection sites offering no strings attached adult fun they are, over priced and not worth the cost. So any sites I see that ask you to buy coins to chat are most likely AI... See more

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Rated 5 out of 5 stars

This is the first platform I’ve tried in a while that doesn’t feel fake. Every profile I’ve clicked looked real. No bots, no scammy DMs, no strange links in bios. Attractive users, lots of interaction... See more

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Rated 1 out of 5 stars

I joined because I believed in meeting an ukrainian woman. I was sincere and I was taken advantage of. This is a money grubbing company that has made it a science on how to steal your money. This is s... See more

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Rated 1 out of 5 stars

I had a problem with my credits not showing up after purchase. Wrote to support and waited five days before they replied. They fixed it eventually, but that wait was awful.

Company replied

Rated 5 out of 5 stars

the thing i like most is that the site isn’t constantly throwing features in your face. it’s minimal and does what it says it does. chatting feels smooth and natural solid 5/5

Company replied

Rated 5 out of 5 stars

It’s very exciting and fun here, keep up the good work!! I’m still learning how everything works, but so far I’m enjoying it a lot. The atmosphere feels good and I hope it stays this way as I meet mor... See more

Company replied

Rated 1 out of 5 stars

Ukrainian Charm is a scam- The girls photo shop everything and they try and get you to purchase “gifts” form them. When you try and deactivate your account, they give you bogus answers why they... See more

Company replied

Rated 5 out of 5 stars

I like everything about this dating site, wonderful customer service and the chat seemed real and honest

Company replied


Company details

  1. Dating Service

About Ukrainiancharm

Written by the company

Ukrainiancharm

Ukrainiancharm is an online dating platform designed for individuals who want to explore meaningful communication with someone special. Whether you're starting a new chapter or simply seeking new emotional inspiration, this platform offers a space where your voice is welcomed and your journey matters.

At Ukrainiancharm, users can enjoy warm, thoughtful conversations in a safe and respectful environment. It’s a place where emotional sincerity, curiosity, and kindness are encouraged—and where every interaction is a chance to brighten your day. If you're interested in exploring different cultural perspectives and exchanging meaningful stories, this is the right space for you.

What makes Ukrainiancharm unique is its focus on slow, thoughtful communication. There’s no pressure or rush—only a path toward connection that feels natural and fulfilling. You can engage at your own pace and enjoy the comfort of being appreciated for who you are.

Thousands of users trust Ukrainiancharm as a reliable, uplifting platform to enrich their day-to-day lives with honest conversation. Step into something new—and see where the journey takes you.


Contact info

3.3

Average

TrustScore 3.5 out of 5

445 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 93% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

AI generated pictures and chat only to…

AI generated pictures and chat only to drain your credits.

Those spam messages are generated by AI and to keep you online talking to a computer.

29 March 2026
Unprompted review
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Gudlaugur,

We take profile integrity seriously and do not allow misleading content or misuse of the platform. All users are expected to follow our Terms of Service, and we take action if anything doesn’t meet these standards.

If you come across profiles or messages that seem suspicious, you can report or block them directly, or contact us at support@ukrainiancharm.help, so our team can review it more closely.

Best wishes,
Tina from Ukrainiancharm

Rated 1 out of 5 stars

Conversations are okay

Conversations are okay, but replies sometimes arrive all at once after a delay

30 March 2026
Unprompted review
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Alex,

Glad to hear the conversations are going well overall.

Reply timing can vary depending on availability, but we hope it feels more consistent as you continue using the platform. In case of any questions, feel free to reach out to support@ukrainiancharm.help.

Best wishes,
Tina from Ukrainiancharm

Rated 1 out of 5 stars

I'm just wondering for Ukranians how…

I'm just wondering for Ukranians how perfect their English is. Better than the English professors in America. Interesting

30 March 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Musto,

Our platform connects people from different countries, and many users use translation tools or have strong language skills, which can sometimes make communication seem very fluent.

If you ever notice anything that feels unusual, feel free to report it or reach out to support@ukrainiancharms.help.

Best wishes,
Tina from Ukrainiancharm

Rated 1 out of 5 stars

the credit balance doesn't update in…

the credit balance doesn't update in real time, have to keep going back to the home page.

5 March 2026
Unprompted review
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Bond,

Thanks for pointing this out.

Our team is continuously working on improvements, and feedback like this helps us make the experience smoother. If the issue continues, feel free to reach out to support@ukrainiancharms.help, so we can take a closer look.

Best wishes,
Tina from Ukrainiancharm

Rated 5 out of 5 stars

im in my 40s and i dont have time for…

im in my 40s and i dont have time for playing games. the ladies on ukrainiancharm are pretty straightforward about if they want a relationship or just a casual friend. saves everybody a lot of time and guessing.

30 March 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Mana,

Sounds like you’re finding your way around and enjoying it!

Best wishes,
Tina from Ukrainiancharm

Rated 5 out of 5 stars

Very welcoming

Very welcoming

30 March 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Daniel,

Love that you’re finding it interesting!

Best wishes,
Tina from Ukrainiancharm

Rated 3 out of 5 stars

I am not sure yet

I am not sure yet. If they are real or chatting with the AI.

29 March 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Jan,

Thanks for sharing your thoughts.

If anything seems unclear or unusual, you can always report it or reach out to support@ukrainiancharm.help, we’re here to help.

Best wishes,
Tina from Ukrainiancharm

Rated 4 out of 5 stars

GREAT Was nice to be able to message a…

Was nice to be able to message a Beautiful woman and not have to purchase anything right off the bat.

29 March 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi there,

Great to hear you’re enjoying the experience!

Best wishes,
Tina from Ukrainiancharm

Rated 5 out of 5 stars

Straight forward

Straight forward
But all are from the world of illusions
All good

28 March 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Rio,

That’s awesome, hope you keep finding people you connect with!

Best wishes,
Tina from Ukrainiancharm

Rated 5 out of 5 stars

I met one interesting girl from…Kazahstan.

I met one interesting girl from Kazahstan.Her name is Ekatarina.This is beautiful if it is real if it is not fake.How can i get her e-mail adress?Thanks on answer.

28 March 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi there,

For questions related to communication options and sharing contact details, we recommend contacting our support team so they can guide you and check what options are available in your case.

Please reach out to support@ukrainiancharm.help, using the email connected to your account, and they will assist you further.

Best wishes,
Tina from Ukrainiancharm

Rated 1 out of 5 stars

What a scam lmao

24 March 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi there,

Registration and basic access on the platform are free, while additional features are optional and use credits, so you can choose how you want to interact.

If you have any questions or need assistance, feel free to reach out to support@brand.help.

Best wishes,
Tina from Ukrainiancharm

Rated 1 out of 5 stars

Not very inclusive

I was trying to find a way to specify my pronouns or a more specific identity on my page but the options just aren't there. It’s a small thing but it makes the site feel a bit rigid and unwelcoming to anyone who doesn't fit into a very traditional category. It wouldn't take much to add more inclusive fields but as it stands, it feels a bit behind the curve.

4 March 2026
Unprompted review
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi there,

Thanks for sharing this, it's a thoughtful and valuable point. We're continuously working on improving the platform, and feedback like yours helps us understand what matters to our community. We'll make sure this is passed along to the relevant team. If you have any further suggestions, feel free to reach out at support@ukrainiancharm.help.

Best wishes,
Tina from Ukrainiancharm

Rated 1 out of 5 stars

BEWARE - NOT A DATING SITE

BEWARE. Total ripoff.

1) A very costly experience. Ladies have free unlimited access and because they don’t pay for credits you will be bombarded with messages and letters.

2) It costs to text, open letters and open attachments.

3) THIS IS NOT A DATING SITE. If you want direct contact to arrange a date or communicate outside the platform you have to spend 5,000 credits.

My advice, avoid the site unless you want to throw your money away.

IT IS A BOTTOMLESS PIT

P.S.
Do ladies receive a commission for engaging men to stay on the site and continue paying.

27 March 2026
Unprompted review
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Johnny,

Ukrainiancharm is an online communication platform for building online connections between people. Our platform prioritizes safety, transparency, and trust for all users where certain interactive features require credits as part of maintaining that secure environment. Clear guidelines, user verification, and supportive features are all part of ensuring a safe and positive experience for everyone. If you have any questions or concerns, please reach out to our support team at support@ukrainiancharm.help. We're here to help and committed to resolving any problems.

Best wishes,
Tina from Ukrainiancharm

Rated 5 out of 5 stars

She makes conversations interesting and…

She makes conversations interesting and is very friendly and likeable.

25 March 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi David,

Happy to know you’re having a comfortable and pleasant experience!

Best wishes,
Tina from Ukrainiancharm

Rated 1 out of 5 stars

Where is the app?

Logging into a mobile browser every time I want to check my messages is such a pain in the neck. It is 2026 and I still have to deal with safari tabs and entering my password constantly because there is no dedicated app in the store, which just feels really behind the times for a dating site.

10 March 2026
Unprompted review
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Adam,

Thanks for sharing this, it's a fair point. We understand that a dedicated app would make things a lot more convenient, and your feedback helps us understand what our users need most. In the meantime, our website is optimized for mobile browsers so you can still stay connected on the go. Feel free to reach out at support@ukrainiancharm.help if you need any assistance.

Best wishes,
Tina from Ukrainiancharm

Rated 1 out of 5 stars

took a few days to get a reply from…

took a few days to get a reply from support, they were helpful but the wait sucked 👎👎

15 March 2026
Unprompted review
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Michael,

We're sorry it took longer than expected to hear back. We're always working to improve our response times and we'll make sure this feedback reaches the right team. Thanks for bearing with us!

Best wishes,
Tina from Ukrainiancharm

Rated 5 out of 5 stars

Interface confusing for beginners at…

Interface confusing for beginners at first but after a few hours it made sense. I read Ukrainiancharm reviews before joining and they were mixed so I just took my time.

20 March 2026
Unprompted review
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Drew,

Sounds like you’re settling in well and exploring things smoothly!

Best wishes,
Tina from Ukrainiancharm

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