Ukpowerflush 

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Rated 5 out of 5 stars

I dont review much at all however, after reading these reviews I was hesitant, Derek communication was great, it took him around 5 hours in total, a problematic radiator is now working. All other radi... See more

Rated 4 out of 5 stars

Prompt appointment and good explanation of process throughout the day including before and after photos of work carried out. Good aftercare checking in to make sure all was ok as well. Only downsid... See more

Rated 5 out of 5 stars

First class service from beginning to end, would definitely recommend these guys……We had a terribly cold winter at our home with hardly any of the radiators getting warm. Adam came with his futuristic... See more

Rated 5 out of 5 stars

Our experience. Nothing less than brilliant. Started with Derek and Nicola who are the owners and then the engineer Ian who was on time. Ian was so helpful and dare I say we ended up friends and I wou... See more

Company details

  1. Heating Contractor

Written by the company

we provide a powerflushing service to the uk and strive to make your central heating system more efficient


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All reviews

(295)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very polite and professional

Very polite and professional - above and beyond in the flush process explained what was going on and why due to length of time there was a issue not there fault many thanks to Tom who was a top chap spend 5 hours working to get my system to the best he could

26 June 2024
Unprompted review
Ukpowerflush logo

Reply from Ukpowerflush

good to hear

Rated 5 out of 5 stars

Great service

Great service, I’m very happy with the end result. My radiators are working well now.

13 June 2024
Unprompted review
Ukpowerflush logo

Reply from Ukpowerflush

good stuff

Rated 5 out of 5 stars

System flush overdue

Our system hadn't been flushed in many years and was showing signs of issues, such as noisy pipes and banging in various places .... The company is very responsive, got an appointment quickly. Dan arrived on time, gave plenty of explanations of what he needed to do, all went smoothly. All in all a good and professional service. Recommended!

12 June 2024
Unprompted review
Rated 5 out of 5 stars

What can I say - amazing

What can I say, these guys were great, was able to explain the situation to Derek, who got the situation straight away, booked in (unfortunately they had a theft of equipment the morning of the appointment (Friday) - but communicated straightaway and booked in an engineer (Tom) for the following Monday (who had to travel 400 hundred miles there and back to accommodate. Tom was amazing, quick respectful and got our system singing again. - fully recommended

3 June 2024
Unprompted review
Ukpowerflush logo

Reply from Ukpowerflush

fantastic

Rated 5 out of 5 stars

Excellent service from ukpowerflush

Excellent service from ukpowerflush , what makes this company standout from the others is that when I had a issue there was no excuse or fobbing me off even though I had paid for the work in full , after a successful power flush and all my radiators working , two radiators went cold again I spoke to derek who sent someone the very next morning, I also had a small leak not related to there work and also fixed it. So I would highly recommend ukpowerflush.

6 June 2024
Unprompted review
Rated 1 out of 5 stars

Do NOT use this company

If I could make a review of less than 1 star I would do so. Do not use this company under any circumstances. They currently owe me £649 For materials ordered and not recieved. Their representative who attended our home to carry out a powerflush was adamant that the boss, (MrDerek Hunter), would not allow him to leave until he had payment in advance. When the goods did not turn up we asked for a refund, which Mr Hunter agreed to. Despite many emails (largely ignored), registered letter (paid the princely sum of £1 into my account, telephone calls, - he put down the phone, Further emails etc I now find myself having to take court action to recover my money. In view of impending court action I cannot say any more at this time. But despite how threatened you may feel, especially if you are elderly like my wife and I, NEVER HAND OVER MONEY IN ADVANCE. This review was posted by Mr McInally, based in Cheshire in the UK. NOT IN THE STATES I LIVE IN THE UK AND UK POWERFLUSH OBVIOUSLY, AS THEIR NAME IMPLIES, IS A UK FIRM.
YOU KNOW DAMN WELL WHO I AM. I SOMETIMES USE A VPN FOR PRIVACY AND THE NAME JOE PENNY just like many other people. I am not nuts and your whole attitude repaying the £650 you owe to me clearly demonstrates the way you operate. I have printed copies of all emails from Mr Hunter as my solicitor has requested and will be producing them in court. Don't think you can wriggle out of this by insulting me. If you had paid the money you owed, as originally agreed, then the matter would not have gone this far. I am simply stating the truth.As you know. and as my bank statement proves, you were paid for the Powerflush
The £650 you still owe me is for radiators to be supplied by yourselves and were not. Again,this can be proven by my bank statement. Mr Hunter, agreed, in writing to refund the money because they did not arrive on the date specified. So far Mr Hunter has repaid £1. TO CLARIFY ..... we are not complaining about issues with the powerflush, as previously stated we simply want money back for radiators not supplied.CAN YOU NOT READ. The powerflush was paid for. Bank transfer direct into Mr D Hunters account. END OF.

1 April 2024
Unprompted review
Ukpowerflush logo

Reply from Ukpowerflush

As suggested we expect to get paid for powerflush which we carried out however any issues we find are not our responsibility.

Rated 5 out of 5 stars

Excellent, quick and clean service

The service engineer arrived promptly and got on with the powerflush of my heating system in a very efficient and knowledgeable manner. He explained the process to me and took care in everything he did; very professional from start to finish.
Almost half the price of my gas provider too!

29 May 2024
Unprompted review
Rated 5 out of 5 stars

Powerflush

Boiler needed a power flush as boiler was over heating kept tripping out with error codes could have used my regular plumber but he wanted too much money don’t think he would have done a thorough job.
So I went for a company that specialises in power flush and I glad I did.
From the time I enquired to when the engineer turned up I was kept informed by text of time and date.
Paul the engineer that arrived to do the power flush was very professional and very thorough using magnets and up to date power flush machine to clean the system explained all the process.
No more noise from the boiler sounds a lot smother know and No overheating.
After Paul had Finished he checked everything making sure all working good before he left.

23 May 2024
Unprompted review
Rated 5 out of 5 stars

Professional, Clean and 10 Star service

I can't recommend or praise these guys highly enough, simply brilliant. Booked my system to be flushed but the boiler conked out on the day they arrived. Not a problem, they still completed the full flush and then returned when I had a new boiler installed to make sure.all the radiators did not have cold areas, flushing out two radiators that were heavily clogged up. All part of the service, I'd give them ten stars if I could. Thanks lads

21 May 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Very polite professional comprehensive service . Full assessment and works done with verbal and written follow up. Flexible to address scope of work and issues on arrival. Commercial equipment used. Highly recommend .

8 May 2024
Unprompted review
Rated 5 out of 5 stars

Would highly recommend!

Great communication and service from Derek and the team. They were able to fit us in for a full power flush within a few days and had the work done to a professional manner.
Would highly recommend! Thanks again!

17 April 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service from this company.
The service engineer was so informative about what to do and not to do to keep my heating system working as it should.
I had a shower that was always running cold/luke warm. Once the powerflush was done the shower was perfectly hot.
Well done Powerflush UK I will always recommend you
Terry

2 May 2024
Unprompted review
Rated 5 out of 5 stars

Great service..

Great service... was there on time... flush worked perfect...friendly staff... great responce when needed...

Great price... If your needing a flush dont go anywhere else these guys will see you right...

Thanks again

9 April 2024
Unprompted review
Rated 5 out of 5 stars

First class service from beginning to…

First class service from beginning to end, would definitely recommend these guys……We had a terribly cold winter at our home with hardly any of the radiators getting warm. Adam came with his futuristic equipment & did his magic , really nice lad, professional, courteous. Now the house is roasting. Brilliant after service from Derek & Adam as well …..money well spent….🤓👍👍

29 March 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

I rang this firm and spoke to Derek who was very personable and helpful. I needed a power flush at my property the following day as I had guests coming and some of the radiators were not performing. They were all booked up but in the end, they managed to accommodate me in the afternoon. This is what I call customer service and makes perfect business sense. Tom arrived the next day and was professional and efficient. He knew what he was doing and got on with the job, keeping the house in excellent order whilst he did so. From start to finish with both Derek and Tom, the communication was excellent. I just wish there were more companies out there like this one, that could remind me of how customer service used to be... professional, helpful, accommodating, a reasonable cost and who cares about their customers. Thank you UKPowerflush! 😃

26 March 2024
Unprompted review

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