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Company details

  1. Online Marketing Agency

Written by the company

Logo is the first impression of any brand! We create custom logos, whether it’s word-mark, letterhead or mascot we give the best creative concepts for the logo designs.


Contact info

2.8

Average

TrustScore 3 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible

Terrible , they sent across a design which they claimed was a master piece???
Did not answer my emails , and im still waiting for them to issue you me with a refund .
I would avoid if you want a quick professional service ?

10 June 2025
Unprompted review
UK Logo Designs logo

Reply from UK Logo Designs

Hi Craig Thurlow,

We’re sorry to hear about your frustration, and we understand how disappointing this must feel. While our team puts in real effort to meet client expectations, sometimes creative work doesn’t align perfectly on the first attempt. We did share the initial design based on the agreed brief, and our team has been trying to resolve the matter.

We’d be happy to review your case again to ensure a fair resolution. Please reach out directly so we can assist you further.

Kind Regards,
Team UK Logo Designs.

Rated 5 out of 5 stars

UK Logo Design exceeded my expectations…

UK Logo Design exceeded my expectations with their creative approach to my logo. They delivered a design that not only looks amazing but also aligns perfectly with my long-term branding goals. Fantastic experience!

2 October 2024
UK Logo Designs logo

Reply from UK Logo Designs

Hi Pablo Sanz,

We’re delighted to hear that our creative approach to your logo exceeded your expectations! Aligning design with long-term branding goals is always our priority, and we’re glad you had a fantastic experience. Thanks for your support!

Thanks,
Team UK Logo Designs.

Rated 1 out of 5 stars

Awful Scammers

If you have any respect for yourself or your company avoid UK Logo Designs at all costs. I started working with them in July 2021, paid everything upfront (£350) to only be disappointed with the results. Everything that was promised was obviously not delivered and the website looked like it was by a blind imbecile. I apologise for using that term but there is no other way to put it. Jake and his team waste your time and make you pay for a bunch of useless add ons that you really don't need. The customer care is an absolute joke, they respond to you in 2 working weeks for a query as basic as 'why is my website down again?'. Believe me, you will be very impressed with how often they can make your website crash. I have been waiting for a week now for them to resolve why my website is down for the 5th time now. Wishing you all the best and to those of you reading the reviews before working with them, you have been warned.

17 December 2021
Unprompted review
UK Logo Designs logo

Reply from UK Logo Designs

Dear Rany,

We’re sorry to hear that you had a less than satisfactory experience with us. Could you please provide us with your Order ID or call to support team at 866.506.8219 so that we can look into the issue and take appropriate measures to resolve it immediately.

Regards,
Team UK LOGO DESIGNERS.

Rated 1 out of 5 stars

SCAM

Asked for a logo late 2019/early 2020. Chatting with a member of staff online with my requirements, a link was sent to a payment page. No terms and conditions were offered at this point, but I paid £15 and carried on. The actual process of getting the logo done was painless and the designer was fast and efficient. However, that's where the one positive ends. A month later I received an email from their "Legal Department" saying: "We are writing you this email in regards to the Copyrights from General Data Protection Regulation (GDPR) & Global Copyrights Bureau (GCP) to get your logo copyrighted as we already forwarded your logo for electronic registration which has been done, as this is the legal process which we have to follow for your and our security.". This was followed by some demands for around £200-£300. After a little digging I emailed back pulling apart everything that was in that email (GDPR nothing to do with copyright, using a US copyright service instead of UK one, their website claims clients automatically get ownership anyway etc). Clearly a foreign operation masquerading as London-based (prior communications always arrived at night, "legal" email written in American English). Found terms and conditions on their website, it only referred to wanting a refund, nothing else (seems this has since been removed entirely from their site). I have all of the screenshots of the website and all emails as proof. Complained to Citizens Advice who were not happy and forwarded my case to Trading Standards.

17 September 2021
UK Logo Designs logo

Reply from UK Logo Designs

Dear JW,

We’re sorry to hear that you had a less than satisfactory experience with us. Could you please provide us with your Order ID or call to support team at 866.506.8219 so that we can look into the issue and take appropriate measures to resolve it immediately.

Regards,
Team UK LOGO DESIGNERS.

Rated 5 out of 5 stars

Very fast service very pleased with the…

Very fast service very pleased with the logo they designed for me.

23 June 2021
Unprompted review
UK Logo Designs logo

Reply from UK Logo Designs

Hey Michelle,

It was an amazing experience with you. It is an honour that you chose us as your business partner. We wish you the best of luck with your business and wish to work with you again.

Thank again for the compliment.

Best Regards,
Team UK logo Designs.

Rated 1 out of 5 stars

I have bad experience with them .

I ordered basic logo design from Uk logo design and I received email from Uk designer . Here their email /

We hope you are in good health.
We are glad that you entrusted our company for this exciting website project, This is Sophia Anderson I will be your project manager for the project and will be providing you timely updates on your Logo design work, right till the end.
Please find the attached Logo brief form for the Logo project.

Kindly fill it and share back with us so we can get started on your project.

Feel free to reach out for any sorts of queries, I'll be willing to

After that I transferred money to their PayPal account. After 3 days , they contacted me they gave me wrong PayPal account.
Here their message/

, I mistakenly shared the wrong email address for our PayPal account.
Kindly make the $42 payment again on the following PayPal address.

I safe all email between me and Uk company

22 April 2021
Unprompted review
UK Logo Designs logo

Reply from UK Logo Designs

Dear Customer,

We’re sorry to hear that you had a less than satisfactory experience with us. Could you please provide us with your Order ID or call to support team at 866.506.8219 so that we can look into the issue and take appropriate measures to resolve it immediately.

Regards,
Team UK LOGO DESIGNERS.

Rated 2 out of 5 stars

A painful experience

This was a painful experience, they started off well had a few logo emailed to me tried to get then to just refine my original logo. it was a disaster, i just couldn't get any communication.
finally someone in the company helped me, i just picked one logo from my limited choice and waited 3 weeks to have the final files. i could have just used a logo generator and got better results.
complete waste money with no useful outcome. and they are not based in uk, a designer phoned me twice at 1130 pm for further info.

8 March 2021
Unprompted review
UK Logo Designs logo

Reply from UK Logo Designs

Dear Martin,

We’re sorry to hear that you had a less than satisfactory experience with us. Could you please provide us with your Order ID or call to support team at 866.506.8219 so that we can look into the issue and take appropriate measures to resolve it immediately.

Regards,
Team UK LOGO DESIGNERS.

Rated 5 out of 5 stars

Best logo and Website Designers and…

Best logo and Website Designers and Developers in UK.

8 March 2021
Unprompted review
UK Logo Designs logo

Reply from UK Logo Designs

Hello Mobin,

Thank you so much for taking out time and giving us feedback. We are delighted to know you are satisfied by our services. We are excited to serve you again in the future.

Regards,
Team UK Logo Designs

Rated 1 out of 5 stars

Sigh. Avoid

Complete disaster.

One of the designs we got, was a cheeky copy of the other business logo (company listed on NY stock exchange) + some minor tweaks.

Company not based in the UK.

26 February 2021
Unprompted review
UK Logo Designs logo

Reply from UK Logo Designs

Dear JK,

We’re sorry to hear that you had a less than satisfactory experience with us. Could you please provide us with your Order ID or call to support team at 866.506.8219 so that we can look into the issue and take appropriate measures to resolve it immediately.

Regards,
Team UK LOGO DESIGNERS.

Rated 1 out of 5 stars

I did not recommend them

23 February 2021
Unprompted review
UK Logo Designs logo

Reply from UK Logo Designs

Dear AL,

We’re sorry to hear that you had a less than satisfactory experience with us. Could you please provide us with your Order ID or call to support team at 866.506.8219 so that we can look into the issue and take appropriate measures to resolve it immediately.

Regards,
Team UK LOGO DESIGNERS.

Rated 1 out of 5 stars

Wow THEY CREATED A FAKE ACCOUNT AS ME…

Wow THEY CREATED A FAKE ACCOUNT AS ME AND WROTE POSITIVE REVIEW USING MY NAME!!!!!!! And I’m not even from US. I just found this out now as wanted to share my disaster experience with this company.
I started to work with them from March 2020 to do my website. Till present day the website despite live from November 2020 (at last) is not consolidated because I cannot access it as admin. When I asked them for the back end access or CMS they tried to charge me twice for the CMS yet it was included in the price, and clearly shown on the invoice. When I showed the invoice they effectively agreed but didn’t even apologise, to pass over the credentials, but till present day I have not received it and they don’t respond to my messages. I also had to fight by opening a dispute through PayPal to get refund for services I paid for but they were never delivered. The company just recently published on their website the location which is San Francisco but when spoke once online with them they said they registered in London.
They also tried to upswell me products like HIPPA compliance saying I must purchase in order to treat patients yet HIPPA Compliance does not apply in UK.
Don’t waste your money with them and base on seeing my name used for review I wonder whether the “positive” reviews are real ?????

22 November 2020
Unprompted review
UK Logo Designs logo

Reply from UK Logo Designs

Dear Elzbieta Louchiey,

We’re sorry to hear that you had a less than satisfactory experience with us. Could you please provide us with your Order ID or call to support team at 866.506.8219 so that we can look into the issue and take appropriate measures to resolve it immediately.

Regards,
Team UK LOGO DESIGNERS.

Rated 1 out of 5 stars

Be careful

Be careful, they go missing. Right now I can not get in contact with them to finish my project. It seems they may have been receiving numerous negative feedback and maybe they are in the process of rebranding as they are hidden online.

They are very cheap but so is the quality of service.

11 September 2020
Unprompted review
UK Logo Designs logo

Reply from UK Logo Designs

Dear Ebony Douglas,

We’re sorry to hear that you had a less than satisfactory experience with us. Could you please provide us with your Order ID or call to support team at 866.506.8219 so that we can look into the issue and take appropriate measures to resolve it immediately.

Regards,
Team UK LOGO DESIGNERS.

Rated 1 out of 5 stars

I contacted them for a logo

I contacted them for a logo, design was back quickly I asked for a transparent version so I can use it , I have had no communication back.i have sent 2 emails and nothing.
Good if you want a logo you cant use!

25 March 2020
Unprompted review
UK Logo Designs logo

Reply from UK Logo Designs

Hi,

We’re sorry to hear that you had a less than satisfactory experience with us. Could you please provide us with your Order ID so that we can look into the issue and take appropriate measures to resolve it immediately.

Regards

Rated 1 out of 5 stars

Dont waste your time and money on this company

Being a newbie to logo design and website help, I entrusted this company for help. Its been nearly 3 months of nothing short of a frustrating and shambolic experience. They were quick to take my money and promise so much with good early exchanges, but then extremely dreadful for follow up and assistance when required. It was a continual battle to speak to anyone, and also at a sensible time of the day. The logo x2 took over seven weeks to be sorted out. As a goodwill gesture they stated they would help me with a website for which we agreed upon and I paid a quarter of the cost, but now they have designed the front page and then demanded extra money to finalise it. WHAT A CON. I have been all this weekend trying to deal with the issue, but basically being called a liar was the last straw. I have dealt with four different individuals and all have been a complete let down. I've no chance of getting my money back, but a valuable experience to never use this terrible company again. If I could give no stars for this company and review, then I would. **Please don't waste your time and money on this lot**.
Paul Cronin

10 March 2020
Unprompted review
UK Logo Designs logo

Reply from UK Logo Designs

Hi,

We’re sorry to hear that you had a less than satisfactory experience with us. Could you please provide us with your Order ID so that we can look into the issue and take appropriate measures to resolve it immediately.

Regards,

Rated 1 out of 5 stars

Theft, Fraud and shelf company

We run a humanitarian charity group, we made payment and sent over a very detailed brief. They didn't follow the brief at all and when we asked for them to make the revised closer to the brief they disappeared with money and will not make any contact. Logo design is not a registered company in the UK as they dissolved in 2013, the team is based outside the uk with a shelf uk adress. And have now been reported local authority. Exercise caution!

13 December 2019
Unprompted review

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