UK Fire Door Training Reviews 835

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 196 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and expertise, making the learning process engaging and supportive. The courses are frequently highlighted for their excellent structure, ease of access, and comprehensive content, which significantly enhances users' knowledge and confidence. The overall user experience is described as positive, with many appreciating the flexibility of online learning and the practical, real-world insights provided. However, some customers noted that the course format could be improved to reduce scrolling, and a few felt that certain sections of the inspection course were more relevant to fitters than inspectors.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience. Customers praise the easy-to-use website, simple... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, knowledge, and... See more

Service

Customers had positive experiences with service. Many reviewers praised the excellent and efficient service,... See more

Product

Users describe positive interactions with product. Customers found the course very informative and... See more

Quality

Consumers find the quality of the courses to be positive. Many reviewers describe the courses as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I did the combined 3 day course. The days were well structured with appropriate break times. Stan was extremely helpful and was able to deliver information in different forms to accommodate for the... See more

Rated 5 out of 5 stars

The legal requirements that are requested were explained very well .After studying the knowledge first, it become quite easy to complete the test. Well worth completing even if you don’t use it for si... See more

Company replied

Rated 5 out of 5 stars

I bought the combined Fire Door Installation, Inspection and Maintenance online course. 70% of the cost was paid by CITB, which was an amazing help, but I still would have paid the full value as the c... See more

Company replied

Rated 5 out of 5 stars

The web site course was extremely simple to follow. Great content and an understandable package that digs deep into the regulations that are needed for progression in fire door management. We wil... See more

Company replied


Company details

  1. Training Centre

Written by the company

We deliver online and classroom based courses for the fire door industry. Fire door installation, maintenance and inspection courses. All our courses are FireQual endorsed, fairly priced and fully interactive. Industry leading fire door training courses.


Contact info

4.9

Excellent

TrustScore 5 out of 5

835 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great course for an intro into firestopping

Very informative and well run. David Steel was very helpful. Good facilities.

3 July 2025
Unprompted review
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Reply from UK Fire Door Training

Thank you for your excellent feedback! I'm glad to hear that you found the course informative and well-run, and that David Steel was helpful. It's great to know that the facilities met your expectations as well. If you have any more comments or need further assistance, feel free to reach out. Your input is appreciated!

Rated 5 out of 5 stars
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your fantastic feedback! I'm thrilled to hear that you found the course details excellent and helpful. If you have any more thoughts or need further assistance, please feel free to reach out. Your satisfaction is important to us!

Rated 4 out of 5 stars

Thew website was a little confusing at…

Thew website was a little confusing at times but Dorian was a great help on the phone resolving any issues and mistakes id made.

20 June 2025
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Reply from UK Fire Door Training

Thank you for your feedback! I'm sorry to hear that the website was a bit confusing at times, but I'm glad Dorian was able to assist you over the phone and resolve any issues. Your input is valuable, and we'll work on improving the website experience.

Rated 5 out of 5 stars

Absolutely brilliant especially Dorian…

Absolutely brilliant especially Dorian as any thing I asked for or advice he was back within a flash and a very knowledgeable course 👍 thank you

29 June 2025
Unprompted review
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Reply from UK Fire Door Training

Thank you Chris for your wonderful feedback! It's fantastic to hear that you had such a positive experience, especially with Dorian's prompt and knowledgeable support. I'm glad you found the course valuable. If you have any more questions or need further assistance, don't hesitate to reach out. Thank you again! 👍

Rated 5 out of 5 stars

Easy and simple

Easy and simple

30 June 2025
Unprompted review
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Reply from UK Fire Door Training

Thank you for your feedback! I'm glad to hear that you found the course easy and simple.

Rated 5 out of 5 stars

The course layout and format was…

The course layout and format was perfect for learning and understanding

1 July 2025
Unprompted review
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Reply from UK Fire Door Training

Thank you for your kind words! I'm delighted to hear that the course layout and format worked well for your learning and understanding. Your feedback is greatly appreciated!

Rated 5 out of 5 stars

Great and easy to learn

Very easy to purchase and access/complete in multiple goes. Course content was great and very informative whilst easy to understand. Broken down by percentages to track progress was great.

19 June 2025
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Reply from UK Fire Door Training

Thank you for sharing your feedback! I'm glad to hear that you found the course easy to purchase and access, and that the content was both informative and easy to understand. It's great to know that the progress tracking by percentages was helpful for you. If you have any more thoughts or suggestions, feel free to share!

Rated 5 out of 5 stars

good

Easy to access course and materials.
Course was well explained and easy to follow / learn

18 June 2025
Unprompted review
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Reply from UK Fire Door Training

Thank you for your review Karl. We're pleased to hear you found the course easy to follow.

Rated 5 out of 5 stars

The training was precise and to the point

the training was precise and covered all the areas I needed to pass this exam , if I had to take it again I would definitely go into a quite space so not to be disturbed as I had to stop the training several times due to disruptions , this was no fault on the trainers side but a heads up for those that follow.

12 June 2025
Unprompted review
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Reply from UK Fire Door Training

Thank you for your feedback! We're glad to hear that the training was precise and comprehensive for your exam preparation. Your advice about finding a quiet space is valuable for future participants. If you need any further assistance, please feel free to reach out.

Rated 5 out of 5 stars

A easy to follow and informative course…

A easy to follow and informative course on both subjects, am already considering the 3rd

15 June 2025
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Reply from UK Fire Door Training

Thank you for your review! We're delighted to hear that you found the courses easy to follow and informative. We're excited that you're considering the third course.

Rated 5 out of 5 stars

Very detailed and intense training

Very detailed and intense training, it doesn't matter how much or little you know about fire door installation, maintenance or inspections. They'll give you full from top to bottom updqted information about fire door. Their tutors are very experienced not just on writing but practical, tutors who's actively working on fire doors so no questions they'll won't be able to answer. Not just teaching you about fire door regulations but also ensuring that you understand them aswel.
Class rooms are very comfortable staffs are very friendly and welcoming making uk fire door training best place to learn.
There is also practical part of the training which means you go straight and start working as certified person as soon as you finished the training. Demonstrating and helping you to understand it easily and if you are already a carpenter you'll learn new things ,new ideas, Stan is awesome carpenter, he very friendly, the explanation of how to make door comply, how to inspect door and how go a out addressing issue.

Both in class and workshop training are interactive which means he doesn't just talk , he carries student along aswel,
There is decent lunch aswel .
You dont live local ?
No problem , there are loads of cheap Air BNB and hotels in the area .
The location is also very easy few minutes drive off M6 .

25 June 2025
Unprompted review
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Reply from UK Fire Door Training

Thank you so much for your lovely review. We’re really pleased to hear you enjoyed the course. I’ve passed your kind words on to Stan and they truly made his day.

All the best,
Jonny
UK Fire Door Training

Rated 5 out of 5 stars

Very good course

Very good course, the guys walked me through the set up process. I will be using the services again for future courses. Highly recommend!!

24 June 2025
Unprompted review
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Reply from UK Fire Door Training

Thank you for your fantastic review! We're thrilled to hear that our team was able to guide you through the setup process and that you plan to use our services for future courses. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out.

Rated 5 out of 5 stars

Excellent course and very well crafted

Excellent course and very well crafted. Covers all major aspects of passive fire stopping, meaning this course is very suitable for anyone with-out prior knowledge in the industry or for all ready experienced installers to add to their existing credentials.

20 June 2025
Unprompted review
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your feedback! We're thrilled to hear that you found the course well-crafted and comprehensive. It's great to know it suits both newcomers and experienced installers looking to enhance their skills. We appreciate your recommendation!

Rated 5 out of 5 stars

very informative course

23 June 2025
Unprompted review
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Reply from UK Fire Door Training

Thank you for your feedback! We're glad to hear that you found the course very informative. We strive to provide valuable content, and it's great to know it met your expectations.

Rated 5 out of 5 stars

Expanding our knowledge

Knowledgeable and interesting course to keep my company up to date and certified with the latest rules and regulations

24 June 2025
Unprompted review
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your feedback! We're pleased to hear that you found the course knowledgeable and interesting. Keeping your company up to date with the latest rules and regulations is crucial, and we're glad our course supports that goal.

Rated 5 out of 5 stars

Great experience with UKFD

The overall experience was great, it wasn't too heavy, the video aids really helped too with giving first hand knowledge of the criteria required.

Unfortunately I required a second attempt at the test and the process for booking a second was really straight forward.

In 3 years time when I renew my certification I'll ensure a first time pass with UKFD

19 June 2025
Unprompted review
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for sharing your experience! We're delighted to hear that you found the course engaging and that the video aids were helpful. We're glad the process for booking a second test was straightforward. We look forward to supporting you again in three years for your certification renewal!

Rated 5 out of 5 stars

The course was very well set out and easy to use.

The course was very well set out and easy to maneuver around.

20 June 2025
Unprompted review
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your feedback! We're pleased to hear that you found the course well-organised and easy to navigate. We strive to create a user-friendly experience, and it's great to know we achieved that for you.

Rated 5 out of 5 stars

Always responsive on email.

Always responsive on email.
The booking process was easy and the training venue was great.
Overall experience was excellent

2 June 2025
Unprompted review
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your feedback! We're delighted to hear that you found our email responsiveness, booking process, and training venue to be excellent. We're thrilled that your overall experience was positive, and we look forward to training you again.

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