UK Fire Door Training Reviews 835

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 196 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and expertise, making the learning process engaging and supportive. The courses are frequently highlighted for their excellent structure, ease of access, and comprehensive content, which significantly enhances users' knowledge and confidence. The overall user experience is described as positive, with many appreciating the flexibility of online learning and the practical, real-world insights provided. However, some customers noted that the course format could be improved to reduce scrolling, and a few felt that certain sections of the inspection course were more relevant to fitters than inspectors.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience. Customers praise the easy-to-use website, simple... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, knowledge, and... See more

Service

Customers had positive experiences with service. Many reviewers praised the excellent and efficient service,... See more

Product

Users describe positive interactions with product. Customers found the course very informative and... See more

Quality

Consumers find the quality of the courses to be positive. Many reviewers describe the courses as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I did the combined 3 day course. The days were well structured with appropriate break times. Stan was extremely helpful and was able to deliver information in different forms to accommodate for the... See more

Rated 5 out of 5 stars

The legal requirements that are requested were explained very well .After studying the knowledge first, it become quite easy to complete the test. Well worth completing even if you don’t use it for si... See more

Company replied

Rated 5 out of 5 stars

I bought the combined Fire Door Installation, Inspection and Maintenance online course. 70% of the cost was paid by CITB, which was an amazing help, but I still would have paid the full value as the c... See more

Company replied

Rated 5 out of 5 stars

The web site course was extremely simple to follow. Great content and an understandable package that digs deep into the regulations that are needed for progression in fire door management. We wil... See more

Company replied


Company details

  1. Training Centre

Written by the company

We deliver online and classroom based courses for the fire door industry. Fire door installation, maintenance and inspection courses. All our courses are FireQual endorsed, fairly priced and fully interactive. Industry leading fire door training courses.


Contact info

4.9

Excellent

TrustScore 5 out of 5

835 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Great experience, vast knowledge from staff from the booking process, to the trainer and the administration side. Friendly environment, comfortable to work in. Easily approachable staff, happy to help at any point. Will be using again for further courses.

23 October 2025
Unprompted review
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for sharing your experience with us! We're delighted to hear that our team provided extensive knowledge and support throughout the booking, training, and administration processes. It’s wonderful to know you found the environment welcoming and the staff approachable. We look forward to welcoming you back for more courses.

Rated 5 out of 5 stars

Given good information on courses that…

Given good information on courses that would suit best

5 October 2025
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you Andrew for your 5-star review! We're thrilled to hear you found the course selection information helpful. It's important to us that you find the right fit for your learning needs. Your positive feedback and recommendation are greatly appreciated.

Rated 5 out of 5 stars

Essential training needed for fitting fire doors

A very informative course to ensure the correct information is understood when fitting fire doors.
A very well designed course which has been taught in a professional and competant way for all to succeed

22 October 2025
Unprompted review
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your review.

Rated 5 out of 5 stars

I recently attended a 3-day training…

I recently attended a 3-day training course with UK Fire Door Training and was thoroughly impressed with how it was structured. Stan delivered the course exceptionally well, ensuring everyone understood each part before progressing. His extensive experience and practical knowledge were clear throughout, and he offered valuable tips that really helped me complete the tasks effectively.

22 October 2025
Unprompted review
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your feedback. Your comments have been passed on to Stan who appreciated them very much. All the best.

Rated 5 out of 5 stars

Great course and easy to access system…

Great course and easy to access system of learning.

20 October 2025
Unprompted review
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your feedback! We're pleased to hear that you found the course great and the learning system easy to access. Ensuring a seamless experience is our priority, and your positive response is greatly appreciated.

Rated 5 out of 5 stars

Very good course highly recommended!

Very good course highly recommended!

13 October 2025
Unprompted review
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your enthusiastic feedback! We're delighted to hear you found the course highly beneficial and worthy of recommendation. Your positive experience is important to us, and we're committed to delivering exceptional training.

Rated 5 out of 5 stars

Fire Stopping course

I wanted to thank you for delivering the Fire Stopping Installation course. The session was very informative and clearly presented. I especially appreciated the detailed explanations on materials, compliance requirements, and correct installation techniques.
The practical demonstrations and emphasis on safety and quality standards helped deepen my understanding of proper fire-stopping methods. I now feel more confident in applying these practices on-site to ensure compliance and safety.
Overall, it was a well-organized and engaging course. Thank you for sharing your expertise and making the training both educational and practical.

15 October 2025
Unprompted review
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you Manushi for your thoughtful 5* feedback! We're thrilled to hear that the Fire Stopping Installation course was informative and clearly presented. It's fantastic that the detailed explanations on materials, compliance, and installation techniques were helpful. We're glad the practical demonstrations enhanced your understanding of safety and quality standards. Your confidence in applying these practices on-site is wonderful to hear. Thank you for acknowledging our expertise, and we're pleased you found the training educational and practical.

Rated 5 out of 5 stars

A good source for easy training in fire door assessment.

The website was easy to use and simple to navigate. The information used in the online course was in-depth and knowledgeable aiming to help create a decent level of understanding in the chosen subject.

15 October 2025
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you Tim for your feedback! We're delighted to hear that you found the online course for fire door assessment insightful and easy to navigate. Our aim is to provide in-depth and knowledgeable content to build a solid understanding. Your positive experience with our website's usability and course structure is greatly appreciated.

Rated 5 out of 5 stars

Top notch.

The staff were very helpful, their website was easy to navigate, and the courses are highly rated. Highly recommended.

12 October 2025
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your fantastic feedback! We're delighted to hear that the staff provided excellent service, and that you found our website easy to navigate and the courses highly rated. Your recommendation means a lot to us, and we're committed to maintaining top-notch quality in everything we do.

Rated 5 out of 5 stars

Great course

Great course, very informative, different ways to learn, and different ways to answer questions.

14 October 2025
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you Brent for your feedback! We're delighted to hear that you found the course informative and appreciated the variety of learning methods and question formats. Our goal is to support different learning styles and enhance your educational experience. Your positive response is greatly appreciated.

Rated 5 out of 5 stars

Fire Stopping Installation Course

This was a very beneficial and insightful course which served (for me) as a mode of semblance to bring together knowledge from experience and reading.

Although quite an in depth technical course it was well presented with good support.

The course served to once again highlight the importance of many elements of fire detection and passive products working together in harmony with the correct knowledge of installation methods making the surveying of sites more thorough.

Well Done Guys, Keep up the great work.

15 October 2025
Unprompted review
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you James for your thoughtful 5* feedback! We're thrilled to hear that the course provided valuable insights, blending knowledge from experience and reading. It's great to see how the technical depth and effective presentation highlighted the importance of fire detection and passive products working in harmony. Your positive experience and encouragement are much appreciated as we continue to deliver high-quality training.

Rated 5 out of 5 stars

Excellent service

Excellent service. Brilliant training and usefull information. Highly recommend

13 October 2025
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you Darren for your excellent feedback! We're delighted to hear that you found the training and information useful. Your recommendation means a lot to us, and we're committed to providing outstanding service and education to support your goals.

Rated 5 out of 5 stars

Fire Door Inspector course…

I have been in the trade for over 40 years and thought I knew quite a lot about fitting and inspecting fire doors.
There were lots of things I learned. The I structure were very knowledgeable, clear and passed on their knowledge well.

10 October 2025
Unprompted review
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you Mark, for sharing your feedback! We're pleased to hear that even with your extensive experience, you were able to learn new insights. Our instructors aim to pass on their knowledge effectively, ensuring clarity and depth. Your positive experience is greatly appreciated.

Rated 5 out of 5 stars

Course was well run

Course was well run. Stan was a great instructor and had lots of information for all my questions.

13 October 2025
Unprompted review
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your feedback! We're delighted to hear that the course was well run and that Stan was a great instructor, providing comprehensive answers to all your questions. Your positive experience is greatly appreciated, and we're glad Stan could contribute to your learning.

Rated 5 out of 5 stars

Great service from Dorian

Dorian has been great, explaining all with patience and enthusiasm!

13 October 2025
Unprompted review
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your wonderful feedback! We're thrilled to hear that Dorian provided you with excellent service, demonstrating both patience and enthusiasm in his explanations. Your positive experience is very important to us and we're glad he could assist you effectively.

Rated 5 out of 5 stars

Good organising of the subjects of the course

Easy instruction, clear explaining
Good organising the subjects of the course

14 October 2025
Unprompted review
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your feedback! We're delighted to hear that you found the organisation of the course subjects well-structured and the instructions easy to follow. Clear explanations are a priority for us, and we're thrilled that it enhanced your learning experience.

Rated 5 out of 5 stars

Informative and gives good guidance. Now need to consider next steps.

A quick, easy guide to give an outline to an important area of Facilities Management.

9 October 2025
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your 5-star review! We're pleased to hear that you found the course informative and that it provided valuable guidance for Facilities Management. As you consider your next steps, delving deeper into fire door legislation and inspection could further enhance your skills. We're here to support you in advancing your expertise.

Rated 3 out of 5 stars

The course good

The course good, I did learn a few things, however, I expected it to be solely an inspectors course and found a number of sections were for fitting fire doors, which is irrelevant for an inspector who has no desire to become a fitter. I also thought it was expensive for the content provided.

23 September 2025
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your feedback and rating. We understand your concerns about the inclusion of fire door fitting sections. However, having knowledge of installation helps build a fire door inspector's expertise, particularly when assessing the doors to pass or fail them. It provides a comprehensive understanding of what to look for in ensuring safety standards are met. We appreciate your thoughts on the course content.

Rated 4 out of 5 stars

Fire door awareness online course

The information was very informative and useful.
It allowed you to review and redo answers if you were wrong.
Better infirmed now on fire door legislation and how important a fire door is in holding back fire to keep an escape route clear

25 September 2025
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your 4-star review! We're glad to hear that the course was informative and useful, especially regarding fire door legislation. It's important to understand how fire doors help keep escape routes clear by holding back fire. The ability to review and redo answers is a valuable part of the learning process, and we're pleased it enhanced your experience.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look