UK Departure Boards LTD Reviews 

668
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fantastic products, noting that the departure boards are exceptionally well-built, incredibly fun, and make a wonderful addition to the home or office. People also mention that the delivery service is fast and reliable, with items arriving securely packaged in perfect condition. Consumers truly appreciate the helpful support and clear website instructions that make the overall purchasing process simple and smooth. Some reviewers were not happy with the initial setup process, mentioning that configuring the network connections and device options can sometimes feel a bit complicated and fiddly.

What people talk about most

Product

Consumers find product satisfaction to be exceptionally high, frequently praising the brilliant quality,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how easy the product is... See more

Quality

Reviewers highlight great satisfaction with the overall quality, frequently praising the solid build and... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting very fast shipping and... See more

Service

Clients share satisfaction on service, frequently praising the first class support and prompt delivery.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Best Gadget I’ve ever bought really easy to set up. I’d suggest downloading the new UKDB app that can be found on IOS & android and set it up through the app it took all of five mins. It’s just like... See more

Rated 5 out of 5 stars

Purchased a classic board last week, delivery could have been quicker but that was dowwn to Royal Mail who delivered it to the wrong mail centre. Absolutely brilliant product, Hanging on the wall rig... See more

Rated 5 out of 5 stars

The service and products I have recently purchaced a pro departure board and a voice pack, following my previous purchace of a desktop board All products are simple to set up and allthough i have a... See more

Rated 5 out of 5 stars

Absolutely love the Pro board! From ordering to setup, everything was so easy. The additional subscription for the voice packs is a must for train geeks. I got lost for ages in the changing sta... See more


Company details

  1. Electronics Company

Written by the company

The UKs leading provider of replica station departure boards. Bring live train departures information to your home with a UK departure board! Available in 3 sizes to display real time information for your local station or indeed any station - train, tram, bus or tube in the UK. We have over 7 years of experience manufacturing high quality boards. Each board is designed and built in Britain with the ability to perform real station announcements. We use a variety of data sources to accurately show what is scheduled at a station in real time. Whether you are an enthusiast wanting to see the latest action or a commuter wanting to know if your train is arriving or delayed. A UK departure board can bring it to you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

668 reviews

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4.9

All reviews

(668)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely love the Pro board!

Absolutely love the Pro board!

From ordering to setup, everything was so easy. The additional subscription for the voice packs is a must for train geeks. I got lost for ages in the changing stations and colour settings!

I received it as a Christmas gift but since there were no trains running for two days, I hated having to wait until the 27th to see it live. Even my partner, who isn’t a "train person" and usually just tolerates my model railway obsession, loves the board.

It’s a great addition to the house. When I’m running my own trains, the departure sounds of a real station are the perfect touch. Purchase one, you won't be disappointed!

25 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service
Customer service helpful and friendly. Resolved an issue I had immediately (PayPal crashed meaning I sent my order through twice!)
Despatch and delivery spot on- arrived next day, well before Christmas. Well packaged.
Recipient also very happy!
Thank you guys

19 December 2025
Rated 5 out of 5 stars

A Brilliant Bit of Railway Magic for My Desk

I couldn’t be happier with my desktop departure board. The service from the company was excellent from start to finish, and the board itself is fantastic quality—solid, bright, and well made.

Adding the voice pack takes it to another level. With the announcements playing, it genuinely feels like I’ve brought a miniature train station into my office. This thing has officially turned me into a full‑blown train geek, and I’m not even sorry.

One of the best surprises is how versatile it is. It also works perfectly with my local bus services and metro stations, making it a brilliant all‑round transport companion.

If you’re even slightly tempted, go for it. It’s a joy to use and a real conversation starter.

29 December 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely Belting!

Absolutely belting! Truly one of my favourite EVER purchases...love it. I bought it as a treat to myself; It's on constantly at home and I can switch the announcements off if needs be, though they are fantastic. Easy to set up and use. Love taking trips to random stations and seeing where it takes me! You really don't need to be a train nut to enjoy one of these. The customer service is immense too. I would highly recommend and worth every penny. A Great British classic! Get one, you'll love it!

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Desktop board for birthday last year.

Got a desktop board for my birthday last year. Love it, love it, love it. Got myself a subscription and voice pack shortly afterwards. Well worth it. Like how I can have the voice coming through my Alexa if I want.

Most days at work I have a small virtual board sitting in the right hand corner of my laptop screen. I took the physical desktop board into work once to show it off last year too. A colleague immediately went and ordered one for his son for Christmas!

I am now dropping really unsubtle hints to my family that I'd like the larger board for my Christmas present from Santa this year. Little hints like changing my profile picture to a wall mounted board behind a Christmas tree!

Would highly recommend this product and company.

7 December 2024
Unprompted review
Rated 5 out of 5 stars

The service and products

The service and products
I have recently purchaced a pro departure board and a voice pack, following my previous purchace of a desktop board
All products are simple to set up and allthough i have a subscription because i want to use all the features, you dont need one if you only want to see the departures for your choosen station. Would reccomend

19 November 2025
Rated 5 out of 5 stars

Fab service and a fab product

I bought the Classic board for my Dad. The delivery was quick and the board was really easy to set up. The power supply was damaged, but a new one arrived within 24 hours of me letting them know. Fab service and a fab product.

24 November 2025
Unprompted review
Rated 5 out of 5 stars

Mind The Gap!!!!!

A real tube, train and bus departures board, in my own home it can’t be possible??!! Showing every station , stop and timings in real time??!! Surely not. I bet it doesn’t have the actual voicings though? I bet it does!!
Mind the gap ! See it say it sort it!
Amazingly well made and operable perfect geekdom!!

18 October 2025
Rated 5 out of 5 stars

Just Brilliant!

Got the classic board in my hall. It’s great and so addictive switching between stations and announcements. It gives a bit of life to an otherwise quiet house. Great to have on before setting off for work too. It’s already saved me a wait on the station platform through spotting delays before I left the house! Love it.

17 September 2025
Rated 5 out of 5 stars

I found this site by accident

I found this site by accident, when I was using the RAILCAM site. The two sites together make a great way to watch real time railways. I had some problems sorting out the departure boards software, but a really understanding person called Russell helped me. I could almost hear his eyes rolling as he took me by the hand and baby walked me through what I had to do. Thanks to all at departure boards, I am happy to recommend your company to everyone.

12 September 2025
Unprompted review
UK Departure Boards LTD logo

Reply from UK Departure Boards LTD

Hello Michael

Thanks for the kind review, I promise there was no eye rolling hehe :) We appreciate not everyone is super tech savvy :) Nothing a quick phone call cant fix :)

Regards
UKDB

Rated 5 out of 5 stars

Great product.

Great product which my son loves and has on all day and night. I don't even mind as we spend a lot of free time travelling on trains. The voice packs are also great. A minor misunderstanding in earlier communications with UKDP has been resolved effectively and with patience and candour from both parties. Highly recommend UK Departure Boards.

25 August 2025
UK Departure Boards LTD logo

Reply from UK Departure Boards LTD

Hello

We were unaware of this issue which has now been resolved. In future if you could reach out to us directly before jumping straight to a bad review that would be much appreciated.

Regards
UKDB

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