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UK Debt Expert Reviews 

3,402
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 2,345 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, empathy, and helpfulness, making them feel supported and understood. Many people highlight the exceptional customer service, noting that agents are knowledgeable, patient, and explain options clearly without pressure. The overall service is frequently described as outstanding, with reviewers appreciating the efficiency and ease of the process, which helps alleviate stress. However, some customers also noted issues with contact, specifically mentioning instances where staff were forceful or spoke too quickly, requiring information to be repeated.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their patience, understanding, and... See more

Customer service

Reviewers highlight positive aspects of customer service, praising agents for their patience, understanding,... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and professionalism of staff.... See more

User experience

Customers consistently note positive experiences with user experience, often feeling relaxed and supported... See more

Customer communications

Consumers find contact to be ambiguous, with many initially dreading making the call or finding it daunting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can finally breathe a sigh of relief! After months of sleepless nights, scrimping pennies, asking friends and family to borrow money, avoiding calls and dreading the postman, I can finally see a li... See more

Company replied

Rated 5 out of 5 stars

Michal the agent was experienced, knowledgeable and extremely patient, all was discussed in a manner that we could understand and follow. Different options/solutions given to choose the one that... See more

Rated 5 out of 5 stars

Really grateful for all the help Paul gave me with consolidating my debts. He made the whole process much less stressful and was always helpful and easy to talk to. Even months later, he still replies... See more

Company replied

Rated 5 out of 5 stars

Very professional and supportive. Went through everything and helped with explaining all options. No pressure to decide what option best suited my situation. Knowing the there is someone there took th... See more


Company details

  1. Debt Relief Service
  2. Credit Counseling Service

About UK Debt Expert

Written by the company

Get help to deal with your debt

How much debt do you have?

Whether you’re falling behind on payments or struggling to get credit, our advisors can help you explore the right way forward.

We help those who:

  • Are falling behind on bills
  • Struggle to get credit
  • Can’t get a consolidation loan
  • Feel stuck making minimum payments
  • Want to stop creditor contact

About UK Debt Expert

Written by the company

When it comes to debt, you want to speak to an expert. Our advisors will take the time to understand your situation and guide you through the debt help process. We’ll explain the pros and cons of each option, including any risks, costs, and how your credit file may be affected, so you can make a fully informed decision about what’s right for you. At UK Debt Expert, we’ve supported thousands of people in exploring debt solutions tailored to their circumstances and we’re here to help you do the same.

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

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4.9

All reviews

(3,402)

2,150 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am really happy with the help I…

I am really happy with the help I received from uk debt experts. Claire was really helpful and understanding, I couldn’t have asked for more than what I received with her helping me to start my process of being debt free. Thank you for your help and support

30 June 2026
Unprompted review
Rated 5 out of 5 stars

easy and practical

easy and practical. I have been talking with one of your agent I won't name him but he's a superstar!!!! he just made my life much much easier and less stressful

25 June 2026
Rated 4 out of 5 stars

Very helpful.

Very helpful.
Very understanding.
Made to feel comfortable talking about struggles.
I struggled to understand information sometimes and needed thing repeated due to mumbled fast script reading. However the employer did repeat in simple terms for me.

23 June 2026
Rated 5 out of 5 stars

My experience

My handler was attentative and sympathetic to my case. Non judgemental and supportive.
He explained the process and made the experience easy for me to follow.
Any concerns and questions were answered clearly which enabled me to make the right choice in my opinion.
Thank you my friend

22 June 2026

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