Not only is this an amazing company that treats you more like apart of the family. The quality of their products are truly outstanding with scents that last all day long and you always get people payi... See more
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I have a problem with my order
I have a problem with my order. I'm very disappointed in the response to my queries . Or lack if it! The website says web chat is available 24/7. No it's not. The button appeared fleetingly today. They say they are available by phone
no they're not! Tried numerous times - no answer. Email is not much better. I've paid for an item that I've not received. This is a shame, the products are good.
Disappointed again
About their product quality is excellent but the reason I gave 2 stars is their shipping is too slow and can takes days just shipping it , once you place an order and purchasing amount leaves your bank you don’t hear from them ,you have call them or email them to know and ask about or order and they will give the same excuse they gave me before that there’s too many orders waiting to be shipped,,etc
Still my go-to – and the customer service is next level
This isn’t my first time reviewing The Beard Struggle, but they genuinely keep impressing me. The products are top quality—my beard’s never looked or felt better—but what really stands out is the customer service.
Seriously, these guys go above and beyond. Any time I’ve had a question or needed help, their team has responded quickly, clearly, and with actual care. No copy-paste replies or endless waiting—they genuinely want to help and it shows.
Add that to products that smell amazing, work brilliantly, and come in slick packaging, and it’s easy to see why I keep coming back. If you’re thinking about giving them a try, do it. You won’t regret it.
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