Uk Thebeardstruggle Reviews 69

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that scents are long-lasting and effective. Many people highlight the exceptional customer service, describing it as helpful, communicative, and responsive. Reviewers also appreciate the wide range of products available and how well they improve beard health and appearance. However, some customers also noted issues with the delivery service, mentioning that shipping can be slow and take several days to arrive. A few people reported problems with their orders, such as not receiving an item they paid for, and expressed dissatisfaction with the time it takes for orders to be shipped.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality, effectiveness, and... See more

Quality

Customers consistently note positive experiences with quality. Reviewers frequently praise the high quality... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the support and... See more

Delivery service

Customers had ambiguous experiences with delivery service. Many reviewers praise fast delivery times, with... See more

Order

People report ambiguous experiences with order. Many customers praise the excellent service, quick issue... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Not only is this an amazing company that treats you more like apart of the family. The quality of their products are truly outstanding with scents that last all day long and you always get people payi... See more

Rated 5 out of 5 stars

It is quite rare to find truly good service these days. The internet and self-service in supermarkets and high streets have reduced human interaction, which has unfortunately led to lower qu... See more

Rated 5 out of 5 stars

Made 3 orders with these guys now and I have to say that the level of service has been excellent. The products all feel very high quality and smell amazing ( and it's a fragrance that lasts allday an... See more

Rated 5 out of 5 stars

Awesome company, the best quality products for beard I've ever used and will only use them now, don't need to look for anything better, because there just isn't.



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

69 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I have a problem with my order

I have a problem with my order. I'm very disappointed in the response to my queries . Or lack if it! The website says web chat is available 24/7. No it's not. The button appeared fleetingly today. They say they are available by phone
no they're not! Tried numerous times - no answer. Email is not much better. I've paid for an item that I've not received. This is a shame, the products are good.

28 November 2025
Unprompted review
Rated 2 out of 5 stars

Disappointed again

About their product quality is excellent but the reason I gave 2 stars is their shipping is too slow and can takes days just shipping it , once you place an order and purchasing amount leaves your bank you don’t hear from them ,you have call them or email them to know and ask about or order and they will give the same excuse they gave me before that there’s too many orders waiting to be shipped,,etc

12 May 2025
Unprompted review
Rated 5 out of 5 stars

Still my go-to – and the customer service is next level

This isn’t my first time reviewing The Beard Struggle, but they genuinely keep impressing me. The products are top quality—my beard’s never looked or felt better—but what really stands out is the customer service.

Seriously, these guys go above and beyond. Any time I’ve had a question or needed help, their team has responded quickly, clearly, and with actual care. No copy-paste replies or endless waiting—they genuinely want to help and it shows.

Add that to products that smell amazing, work brilliantly, and come in slick packaging, and it’s easy to see why I keep coming back. If you’re thinking about giving them a try, do it. You won’t regret it.

12 April 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look