I’ve just taken out a mobile phone policy with Protect Your Bubble and, although it’s a bit more than I ideally wanted to pay each month, it still came out as the best option for me overall. What... See more
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Review summary
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Company details
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Insurance for everything in your bubble. Mobile phone, tablet, camera, bicycle, holiday and more!
Contact info
Assurant , Emerald Buildings, Westmere Drive, , CW1 6UN, Crewe, Cheshire, , United Kingdom
- customerservices@protectyourbubble.com
- uk.protectyourbubble.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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they are scamrs they not give any pho e…
they are scamrs they not give any pho e they are atend to cunster like they did crime bulsheet i suggest to all people dont trust this company i speail make page in facebook every where i show how they do scam never trust this people are bulsheet i did insurnace and they talk very sheet

Reply from Protect Your Bubble
Done in minutes and easy use website.
Just insured new camera for a reasonable cost each month. Now I fell more confident taking pics and video in London and in other cities around the world.
Done in minutes and very easy to use.
Very good customer severice agent…
Very good customer severice agent called Mark he was very helpful & gave me all the information about your company & exlained everything about my insurance policies I took out today & I was very pleased with the price of covering all the gadgets that I took out today & I am very plesed with the extra perk I got today as he said I can get a phone case & a reduced price for joining up with Protect My Bubble & will defeintly recomend their company to my friends & family
Good
I was struggling to register first later i got to know we have to evaluate our mobile then its automatically asking details to get registered
Very simple and very easy to complete…
Very simple and very easy to complete and a good price
I had a terrible experience with…
I had a terrible experience with customer service after losing my phone and filing a claim. When my husband called for an update, they asked who was calling from my number and was very offended when asked to repeat the question again. My husband told him he is speaking on my behalf as I am not good at British accent. then said you need a translator. They dismissed him as a translator, which was completely unnecessary. Then, when my friend spoke with them, they again requested a translator after 10 minutes. Finally, my friend's husband spoke with them, and after 15 minutes, they still insisted on needing more translators. This was incredibly unhelpful. We weren't there for a job interview, but simply trying to claim what was rightfully ours. The whole process was frustrating and inefficient. Thanks🙏

Reply from Protect Your Bubble
Easy way to purchase the policy
The company has helped me a lot with my…
The company has helped me a lot with my setting up a new account as I had forgotten to pay my account and I had lost all my accounts i had to reopen a new account and they let me cover my lost account also they went up and above to help me great service
Lost my device when applied for claim…
Lost my device when applied for claim instead of helping they were asking me questions like i did crime.

Reply from Protect Your Bubble
Stress-Free Cover with Outstanding Customer Support
I’ve had a really positive experience with Protect My Bubble. From start to finish, the process was straightforward and hassle-free. Setting up cover was quick, with clear options that made it easy to choose the right level of protection without any confusion.
What stood out most was the customer service. Any queries I had were handled promptly and professionally, with helpful, friendly responses that made the whole experience feel smooth and reassuring. It’s clear they value their customers and aim to provide a reliable service.
The pricing is also competitive, offering good value for the level of cover provided. Overall, I’d definitely recommend Protect My Bubble to anyone looking for simple, affordable protection backed by great support
Easy to follow
Very quick and simple process
Very quick and simple process. Information easy to understand, whole process took under 5 minutes. Thank you.
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