Yahoo! Mail Reviews 125

good evening...I lost my yahoo email password and it won't let me in because the recovery email to which the reply for the forgotten password is sent has been deactivated due to non-use (always yahoo if you want to check). Now I have a new one...is it possible to regain possession of the account in question? thanks

Contacted yahoo to delete two of my emails as they were on dark web and was a huge security risk and couldnt log into yahoo account to delete them myself verification process is flawed. Have sent them passport, driving licence, pics of myself as requested and still not been able to get into account or have they deleted them as I have requested, this has gone on for over 2 months. AVOID YAHOO AT ALL COSTS - Customer car X chat, ringing them is total waste of time. Court action for negligence is only way forward to make sure my two email accounts are deleted

turned into a scam service - lock all out of their a/c's, fail to send verification codes, offer a paid subscription service to get anyone help for logging in - well done yahoo ... a self-inflicted wound / manipulative business model. A message to all yahoo users ... go to another, non-manipulative, provider as yahoo is not worthy of your time.

Urgent Complaint – Failure to Restore Emails

I am writing to formally express my dissatisfaction with the handling of my recent service request regarding the loss of emails from my inbox and sent folder. Despite multiple attempts to resolve this matter through your customer service channels, I have yet to see any action taken to restore my emails as promised.

I noticed that a significant number of emails had been mistakenly moved to my trash folder. After promptly contacting your customer service team, I was assured that all emails would be restored to my inbox. However, despite repeated follow-ups, no action has been taken, and my inquiries have gone unanswered.

This lack of responsiveness is unacceptable and severely impacts my ability to retrieve important communications. As a customer, I expect the service provider to act in good faith and fulfill the commitments made. The continued disregard for my concerns demonstrates a failure in customer care and service reliability.

I request immediate intervention to restore my emails to their original location. Don't know exact date, because that was deleted too!

My active cell phone number has been deleted can’t get emails my number is 208 816 2389 the number to delete is 2088161805 think my account has been hacked thanks!

They switch people to some disasterous new version and do not allow anyone to go back as well as not listening to any of their customers.

IF YOU WANT EMAIL WITH THE COMPANY THAT CHOOSE TO DO WHAT THEY WANT TO YOUR ACCOUNT WITHOUT YOUR AGREEMENT - IT IS A GOOD CHOICE!

Worst experience trying to log on to my yahoo account. Cox moved me over to yahoo when they no longer wanted to provide email service. Now I'm looking to get totally out of cox for putting me with yahoo.

Really don't like updated yahoo Mail.
Unable to remove or mark as spam unwanted emails. It used to ask why I had deleted a certain email (for instance anything to do with gambling) but not anymore.

Over 12,000+files vent into the Trash buket, in 10 seconds, buket has no "Restore" or"RECOVER "button or any other option to restore those 12,000 + files built up over 25 years. Some very important files, all of the car related informations, MOT, Tax, insurance, House,Gas, electric, water, TV, licence, so many other Purchases related documents, insurance, appointment , healt related files,Children, birth related documents for all the family concern maters, job related documents, files been keeping all under the different files name. Home domestic appliances their purchases, warranty and insurance documents, etc...I have been using Yahoo Mail since from their first early years and I didn't see any problems, but lately they added new service which it could be useful, specially receiving unwanted emails from only that company could be all deleted. I have already used one's, that worked ok, removed all the previous unwanted emails gone into trash buket and just to delete them from the buket all OK. But two days ago I tried to same way to delete all the emails from a company, I pres the button, in 10 seconds, later I see all my other files gone in to trash buket. And I noticed, there's No "RESTORE BUTTON"?!... That was shocking Worst thing is the Files didn't stay together as they moved, probably they settle in date order, so no control over the files?! If there was a restore button like Trash Buckets has wouldn't be a problem like thats. Last two days I am trying to restore each individual files back into their own files. It's painful, so much time consuming.God know, How long is going to take time to recover all those files. (other worries I didn't left them in the trash bucket, move into the "in the Box", because they may be all deleted if I left them in there)!?...
So, Yahoo must find a solutions and add a restore button if anyone accidentally deleted the wrong files they can recover the files.

AVOID.
Utterly useless - one of the worse companies I have ever encountered. No customer service and clearly want no contact from anyone to resolve any issues. I will be moving to another mail provider asap which will be a real waste of a lot of time. Thanks Yahoo.

Utterly useless. Now into week 2 of receiving this error message 'Uh oh Looks like something went wrong.

Please try again later'. The online support is out of order (has been for a week). Utterly awful in all ways.

Then tried to chat online - of course it just disappeared into a black hole. So then tried to google search any way of contacting. There was a contact link that gave you two options - neither of which was relevant. Simple and unbridled contempt for their customers - this combined with unimaginable sheer incompetence makes for a very potent mixture.

I work as a freelance journalist and depend on reliable mail, but in the past months, some business partners have told me they cannot mail me. I receive emails from others so the problem seems to be on/off. I have tried to contact Yahoo but it does not seem they have a contact formula or an email address which I find extremely unsatisfying.

Yahoo is a case to report to the Bureau of Consumer Protection and any layers. Yahoo deliberately locks you from accessing your data. You get your data (all your private and official life) back if you pay money. Or deliver a pile of sensitive personal data about your identity, even a photo? Does it call blackmail? Or data phising? Though they exclude all warranty for their faults in they world wide activity, they are very "ancious', that your account about that yout sccunt wont be accessed on "unusual" way. And they lock your access. Dumb! Exposed by themselves. And warranty can not be excluded and access to the own data can not be refused. Case of law.

Yahoo locked me out of both email accounts through no fault of my own causing wasted time, hassle, and stress. The cause? Something as small as using different browsers and devices. Something I and lots of people do. They dont give a viable way to get back into accounts either, despite them having my recovery email. This thoughtless design is why I have left yahoo mail. Yahoo mail functioned to a mediocre level for years which is why I kept my email accounts.

I can not change my password on yahoo mail. I did everything in the instructions on yahoo mail. I even looked up on the internet on how to change the password and followed those instructions (same as the instructions in yahoo mail.) And the password is the same as it was before. All I seem to be able to do is to upgrade to yahoo plus. I can't afford to pay for yahoo plus (I can use that $5/month to pay for food or bills). for security how do I change my password?

What a complete garbage, delete yourself you are useless never receiving the emails in the moment you need.

what about the app now tells you there's email's
waiting to be read why don't they keep on just
showing them like they use to do?

Every single day without fail there is a period when I am unable to access email, message says Account Error, checking for mail, it eventually comes back to inform me that, The connection To the server failed. Surely the servers can’t be down every single day, rubbish service.

I had to revive my old Yahoo account thanks to a mobile provider mucking up my account. It's been years since I used Yahoo Mail. The layout is truly appalling. Thankfully my mobile issues will be sorted and I can go back to Gmail.

The most disgusting response I have had from a customer Support service in my life, do not know anything as to why my email starts and stops, just argue and be very abrupt giving no answers, there support is the most disgusting I have ever received.