Item recieved very badly packaged - clearly resealed. This was obviously a return item resold. Contents were in disarray, box was damaged. Items showed signs of wear (e.g. wheels). Completely ruined o... See more
Company replied
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Item recieved very badly packaged - clearly resealed. This was obviously a return item resold. Contents were in disarray, box was damaged. Items showed signs of wear (e.g. wheels). Completely ruined o... See more
Company replied
First and foremost the table tennis table was ordered only just weeks before Christmas Day and yet this company met the delivery deadline. They were also so accommodating with the delivery arrangement... See more
Outstanding Personal Service! Really grateful to Adam Radford and team at Cornilleau. Having had a problem with my outdoor table Adam personally got involved and went to great lengths to resolve my is... See more
Delivery was relatively quick within 10 daysof ordering.Although the system is not very sophisticated. There is no automatic notification from the courier that they have it or when they expect to del... See more
Company replied
Official Cornilleau Web Store. European Leader in Outdoor Ping Pong Table.
Unit 4, Lloyds Court, Manor Royal, RH10 9QU, Crawley, United Kingdom
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Great table and fantastic customer service. Unfortunately, our table arrived damaged but this was dealt with very efficiently and I cannot fault the customer service.

Reply from Cornilleau UK
Excellent service and good quality products and I know that you can supply all of the bits and pieces that I might need in the future.

Reply from Cornilleau UK

Reply from Cornilleau UK
The table is good quality, well engineered and the instructions were easy to follow and complete. Communications pre purchase were excellent from Nikki in customer care with prompt and clear responses. Delivery information was also clear and precise.
I was a little concerned by Panther delivery when they tumbled the box out of the truck and there was a great deal of rattling but nothing appeared to have been damaged. I was a little disappointed that it could not be delivered to the Isle of Skye but we manage to get it there on the roof of the car.
Overall it was a good experience and the product I feel is very goo value for money.

Reply from Cornilleau UK
Dealing with Cornelleau UK has been a pleasure from start to finish, with order of Table Tennis Table and subsequent Accessories.
Delivery of parts and accessories with DPD and Royal Mail also excellent.
Delivery of Table by Panther Logistics was painful.

Reply from Cornilleau UK
The delivery was cancelled due to the van breaking down, and they only reschedule after a week and then only for a week after.

Reply from Cornilleau UK
I needed one part for my old table tennis table and was confused about what to order. The customer service department were very helpful and the part arrived very promptly without me having to pay p&p. Thank you!

Reply from Cornilleau UK
Items from Cornilleau are always sent promptly and packaged well. The 4 pack of outdoor bats seems very durable and it will hopefully last a long time.

Reply from Cornilleau UK
Firstly, I would probably score 4.5 out of 5. Almost perfect.
The table is great, good quality overall. We have already spent hours playing so well worth it.
We felt the legs could have been slightly better quality for the price. The ball holders also fell off but this may have been our fault.
I would also say pay extra to get someone to put it together or use the online video. It took us quite a while but maybe okay for those who are use putting things together.

Reply from Cornilleau UK
Great product and very good customer communication throughout.
Assembly instructions could be a little better. Only negative really is the delivery time which can be up to two weeks.
High quality product, but inexperienced assembly crew who did not initially come to correct house. We are very happy with final product.
Lovely sturdy table with adjustable legs, great fun when the family is round and delivered on time.
Brilliant service. The lady I spoke to couldn’t have been more helpful. Delighted with the quality of the table and bats set I ordered. Just need some good weather now. Highly recommend.
We were very pleased with the high quality of the item ordered. Throughout, the friendly customer service team were communicative and helpful. The order arrived even quicker than first estimated and the delivery team had the item constructed and set up really efficiently and much quicker than estimated. I am happy to recommend Cornilleau.
Excellent customer service; delivery was quick & efficient. Very happy with my 500 Indoor table (now fitted with a Robo-Pong 2055), which is in my re-modelled garage and perfect for training. Construction of the table took me about 90 mins. All pretty straightforward.
The table is great and provides hours of entertainment for our family. We put it up without too much difficulty.
Communication with the carrier was excellent.
Wanted to ordered a new table tennis table and the Cornilleau range are considered amongst the best. Easily ordered online and I also phone for delivery arrangements and staff very efficient and courteous.
The table tennis table was delivered on time. Comes in one large and heavy package and well protected for safe transport. Has to be assembled but instructions were clear. Very satisfied with the construction and quality of the table.
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