I gave it another try later and ran into the same basic issue: market search missed common wording. I searched for a standard player market and got no result because the site used a different label. F... See more
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I kept thinking there must be an easier route. the confirmation process was poorly signposted. I changed my email and then spent time figuring out which address the confirmation had been sent to. It m... See more
I went in expecting a routine task. Instead, cash and bonus funds were not separated clearly enough. I wanted to know which balance was being used first and the wallet view made that unnecessarily dif... See more
Cashier spinner after £380 looked normal until KYC upload timed out with bank transfer and no file was saved. KYC status gave no usable timestamp after another refresh.
Company details
Written by the company
A selection of online casinos for UK players evaluated on licensing, security, payment methods and user experience.
Contact info
United Kingdom
- info@uk-stake-desk.site
- uk-stake-desk.site
You should know
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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just before a meeting
just before a meeting, £42 payout history — the payout button froze after 6 minutes and left a duplicate cashout row. Support reply gave no usable timestamp at Sun 9:44
Requested £63 to Revolut on Tuesday…
Requested £63 to Revolut on Tuesday evening. The cashier showed pending for three days, then support renamed it “manual review” without a new date.
Document check Tue 17:53
Document check Tue 17:53: KYC only says review after a £94 test without saying which file failed. Message centre sent me back to chat while I sat refreshing.
After a small £57 test
After a small £57 test, the minimum changed from £20 to £50. Without any warning, no clear status, just another page to refresh.
before the school run
before the school run, Message centre after £94 — chat closed after 16 minutes while I typed the payout details. Cashier screen sent me to the cashier after 17 minutes.
The problem started at Recently played…
The problem started at Recently played list: stake changed from £1 to £5 from the casino profile after refresh. Cashier screen changed again with £28 involved.
Document check Sun 11:30
Document check Sun 11:30: selfie upload completed after my £28 check but the file was not saved. Lobby notice showed an older status before I logged off. 😐
after work
after work, Message centre after £70 — the answer on library Wi-Fi answered without checking the round ID. Profile page showed a newer cashout line between two emails.
Mobile cashier Sun 7:14 went wrong when…
Mobile cashier Sun 7:14 went wrong when KYC upload timed out after case 11236 and no file was saved. Lobby notice changed again with £17 involved.?? again
deposited £50 o
deposited £50 on a bank transfer and it never showed in the balance
Cashier spinner after £380 looked…
Cashier spinner after £380 looked normal until KYC upload timed out with bank transfer and no file was saved. KYC status gave no usable timestamp after another refresh.
Noticed this once Payout KYC screen…
Noticed this once Payout KYC screen because selfie upload completed after I used £380 but the file was not saved. KYC status hid the cashout reason while lunch went cold.
Mobile cashier Thu 17:37
Mobile cashier Thu 17:37: mobile casino returned me to the lobby inside the casino account after one spin. Casino page moved before I logged out with £210 involved
cashout of £80 asked sunday
cashout of £80 asked sunday, still not in my bank friday!
The balance and round history disagreed…
The balance and round history disagreed after a crash. Only £6 involved, but the answer from support was just “please refresh”.
The cashier suggests a top up every…
The cashier suggests a top up every time the balance drops under £10, while the deposit limit screen sits 4 taps deep behind a spinner that fails about half the time
Slot round #87371
Slot round #87371: casino search after my £55 check showed the slot but the slot button never activated. Lobby notice hid the document name after another refresh.
checked twice
checked twice, Casino receipt #39954: minimum cashout changed with Trustly from £20 to £50. Profile page sent me to email while the payout label said processing
Live table stake £260
Live table stake £260: the live table failed after case 21218 right at the stake step. Bonus screen turned the bonus screen into guesswork during my short break.
Megan on email looked okay before chat…
Megan on email looked okay before chat closed after my £17 check while my payout note was half typed. Cashier screen hid the document name on ticket #98199.
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