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Company details

  1. Heating Equipment Supplier
  2. Hardware Accessories Store
  3. Heating Contractor
  4. Boiler and Heating Service

Written by the company

At UFH Direct, we are committed to staying at the forefront of underfloor heating technology. By continuously sourcing and integrating the latest advancements, we offer energy-efficient solutions that not only reduce your energy bills but also enhance comfort. Whether you’re seeking eco-friendly options or custom system designs, our experienced team ensures that each installation is optimised for performance and long-term reliability. Our goal is to make modern heating accessible and affordable for every home and business. We take pride in our comprehensive service, which includes free site visits and consultations, competitive pricing, and extended warranties on our products. We're committed to delivering top-quality heating solutions for both domestic and trade clients in Devon, Cornwall and across the UK


Contact info

4.1

Great

TrustScore 4 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Service is amazing

I have bought the electric underfloor foil covered heating system. Delivery was very fast. By mistake I have ordered more than required, the customer service team was very polite and helpful, (Ian and Graham) which helped me the process of the refund. I do appreciate their help. Service is amazing. Recommend everyone.

18 June 2025
Unprompted review
Rated 5 out of 5 stars

100% recommend

Great service provided and couldn’t be happier with the result! Lovely team with great prices
Thank you

12 November 2024
Unprompted review
Rated 5 out of 5 stars

Quick and efficient service

Quick and efficient service, with super friendly staff, what more can a customer ask for! Would highly recommend!

Thanks!

1 November 2024
Unprompted review
UFH DIRECT logo

Reply from UFH DIRECT

Thank you so much Sam for your glowing review! We’re thrilled to hear you had a great experience with us. Your kind words inspire us to keep providing the best service possible. If there’s anything more we can do for you, don’t hesitate to reach out. We look forward to serving you again!

Rated 5 out of 5 stars

Would 100% recommend Devon & the team…

Would 100% recommend Devon & the team to anyone looking to install underfloor heating in their home.

They installed my kitchen diner in February & we are really pleased with it.

Thanks again 😊

5 February 2024
Unprompted review
UFH DIRECT logo

Reply from UFH DIRECT

Thank you for your amazing feedback! We’re delighted to know that we met your expectations. Let us know if there’s anything else we can assist you with

Rated 5 out of 5 stars

Purchased underfloor heating from UFH…

Purchased underfloor heating from UFH DIRECT and I can’t fault them, the customer service has been brilliant from the get go and I am really happy with the work that’s been done! Would highly recommend.

1 November 2024
Unprompted review
UFH DIRECT logo

Reply from UFH DIRECT

Thank you so much for your fantastic feedback, Reece! We're delighted to hear that you’re happy with your underfloor heating system and our customer service. It’s always our goal to ensure our customers have a smooth and satisfying experience. If there’s anything more we can help with, don’t hesitate to reach out—and thank you for recommending us!

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