What a experience Using UENI made website design simple and stress-free. It’s fast to set up, mobile-friendly, and professional without needing tech skills. Everything is structured to help your busin... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My experience so far has been above anything I could have imagined. Elizabeth and her team really went above and beyond to take my ideas and incorporate them into the site. The initial presentation by... See more
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The process so far has been exceptional. The website is much more detailed than I expected. The writeups and descriptions are informative and contain everything we want to convey to potential custom... See more
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UENI has been providing exceptional service from the moment I purchased the website development service. Everyone I have encountered thus far, has been extremely present and ready to help me. Thr... See more
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Company details
About UENI
Written by the company
Generate more sales, bookings, and leads with a powerful website that reflects the best of your brand.
UENI gives small businesses and independent professionals a chance to reach a broader audience and increase sales by building their new website for them without the need to settle for expensive agencies or complicated DIY web design builders.
For a small monthly fee we deliver:
- Professional website done in one week
- Integrated online store and booking system
- Custom domain & email
- Easy-to-use website editor
- 1:1 Zoom launch call and ongoing support on live chat
About us
UENI is a tech company founded in 2014 with the goal to fill the gap for millions of local service businesses that are not yet online.
Our mission is to give small service-sector businesses access to the customer base now captured by larger businesses who have the time, knowledge, and resources to attract customers online.
We provide a quick, easy, low-cost solution to help small businesses create a strong online presence.
Each website is optimized to be clean, load fast, and rank high in search engine results.
Every month we create thousands of websites for small businesses in the US and Europe, and we are just getting started!
Contact info
c/o WeWork 2-118, 2-119, 184 Shepherd Bush Road, W6 7NL, London, United Kingdom
- help@ueni.com
- ueni.com
4.8
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Were very helpful and helped me…
Were very helpful and helped me understand fully all the steps included in building and editing my website.
19 May 2026
Reply from UENI
Hi there!
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers.
All the best,
The UENI team.
Reply from UENI
Hi Eric!
We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track!
All the best,
The UENI team.
The team menber was very gentle and…
The team menber was very gentle and help me create my website Very good customer service,experienced team,good Marketing, and very attentive for what the client need really recommended 👌
19 May 2026
Reply from UENI
Hi Aline!
Thank you for the high recommendation! It’s wonderful to hear that our team was attentive to your needs and provided the experienced support you were looking for. We’re glad you’re happy with the marketing and design! Do not hesitate to reach out if you need assistance.
All the best,
The UENI team
Excellent professionalism love the team…
Excellent professionalism love the team and the professionalism that they are offering.
Glad to be part of this union of professionals.
18 May 2026
Reply from UENI
Hi Mekyel!
Thank you for the kind words! We are just as glad to have you as part of our community. We pride ourselves on our professionalism and are happy it stood out to you. Do not hesitate to reach out if you need assistance with the service or website.
All the best,
The UENI team
Use UENI-Arianna was PERFECT
Arianna was perfectly in tune with what I hope the message, foundation, spirit and soul of the website would be. She was receptive to changes, suggestions and guided me through the process exceptionally well. First class. I was really happy with the initial view of the website and have already forwarded it to some of my most trusted peers for their critical review and consideration.
18 May 2026
Reply from UENI
Hi Herman!
We are thrilled that Arianna was able to capture the 'spirit and soul' of your business so perfectly! It’s a huge compliment that you’ve already shared the site with your trusted peers. We look forward to hearing their feedback and continuing to support you. Do not hesitate to reach out if you need assistance.
All the best,
The UENI team
super easy process with the assistance of the cs reps
the whole process from start to finish was easy and stress free.
17 May 2026
Reply from UENI
Hi Thomas!
It’s great to hear that our CS reps made the process super easy and stress-free for you from start to finish. That’s always the goal! Do not hesitate to reach out if you need assistance with the service or website.
All the best,
The UENI team
I am very pleased with the customer…
I am very pleased with the customer service that you provide.
9 May 2026
Reply from UENI
Hi Amber!
Thank you so much! We are very pleased to hear that you are happy with the customer service we provide. Your support means a lot to us. Do not hesitate to reach out if you need any further assistance.
All the best,
The UENI team
My experience was great
My experience was great; I felt as if Jrge was listening to me ....then our connection was lost and I could not reconnect.
15 May 2026
Reply from UENI
Hi Michelle!
We’re so glad you had a great experience with Jorge and felt truly heard! We are very sorry that the connection was lost at the end, though. Please do not hesitate to reach out so we can reconnect you and make sure everything is finalized to your liking.
All the best,
The UENI team
I was very happy with the overall…
I was very happy with the overall design of the website and the entire experience working with Marilia. From the beginning, she took the time to explain everything clearly and made the process easy to understand. What impressed me most was how patient and knowledgeable she was, especially when answering questions and walking me through the different features and options available.
The platform itself seems extremely customer-friendly and well organized, particularly for people who have very little or no experience building websites. The layout, tools, and step-by-step guidance made the process feel much less overwhelming than I expected. I appreciated how intuitive everything was and how easy it was to make updates and understand the basics of managing a website.
Overall, the experience was professional, supportive, and encouraging. I would definitely recommend Marilia and this service to anyone looking to build a website, especially beginners who want a smooth and stress-free experience.
16 May 2026
Reply from UENI
Hi George!
What a wonderful and detailed review! We are so glad Marilia provided such a patient and knowledgeable experience for you. It’s great to know that our platform felt intuitive and less overwhelming than expected—that is exactly why we built it! Do not hesitate to reach out if you need assistance with the service or website.
All the best,
The UENI team
I would like to add another email to my…
I would like to add another email to my business account, but I can’t not do that. Can you help
16 May 2026
Reply from UENI
Hi Zeidan!
We would be more than happy to help you with that! Adding an additional email is definitely something our team can assist you with. Please keep an eye out for a message from us, or feel free to reach out to our support team directly so we can get that set up for you.
All the best,
The UENI team
Easy to use and staff makes onboarding…
Easy to use and staff makes onboarding very simple
15 May 2026
Reply from UENI
Hi Talia!
We’re so happy to hear that you found our platform easy to use! Making the onboarding process simple and stress-free is exactly what we aim for. Do not hesitate to reach out if you need assistance with the service or website.
All the best,
The UENI team
Reply from UENI
Hi there!
We are sorry to see this rating and would like to understand what led to your experience. We are committed to providing the best possible service to our customers, and we would love the opportunity to look into your concerns and see what has happened.
We have already requested your contact information through Trustpilot so a member of our team can reach out to you directly to assist.
All the best,
The UENI team
My experience thus far with UENI has…SPECTACULAR!!
My experience thus far with UENI has surpassed my expectations. Looking forward to our next meeting and moving forward with my site!
15 May 2026
Reply from UENI
Hi Kevin!
SPECTACULAR is exactly what we love to hear! We are so happy to have surpassed your expectations, and we are just as excited for our next meeting to keep moving your site forward. Do not hesitate to reach out if you need assistance with the service or website.
All the best,
The UENI team
Reply from UENI
Hi Billy!
Thank you so much! We are so glad you love the new website and that our team did a great job for you. Do not hesitate to reach out if you need assistance with the service or website moving forward.
All the best,
The UENI team
UENI great customer service…
UENI and our consultant Ariana are fabulous! They helped us in a complete brand overhaul and improved functionality for end user experience.
We are very pleased with the entire experience and look forward to scaling as we grow!
15 May 2026
Reply from UENI
Hi Patrick!
Thank you for the fantastic feedback! We are thrilled to hear that Ariana helped you successfully navigate a complete brand overhaul and improve your user experience. We look forward to supporting your business as you continue to scale and grow! Do not hesitate to reach out if you need assistance with the service or website.
All the best,
The UENI team
Tech Support
The design support team addresses our concerns and give us the tools to improve
14 May 2026
Reply from UENI
Hi Stephen!
Thank you for the feedback! We’re happy to hear that our design support team is providing the tools and answers you need to keep improving your site. Do not hesitate to reach out if you need assistance with the service or website.
All the best,
The UENI team
Simple but comprehensive
The service is simple but comprehensive. It took A LOT of the guesswork out of setting up my digital presence. Elizabeth has been an great resource for me.
14 May 2026
Reply from UENI
Hi Cristian!
We’re so glad we could take the guesswork out of building your digital presence! It’s great to hear that Elizabeth has been such a helpful resource for you during this process. Do not hesitate to reach out if you need assistance with the service or website.
All the best,
The UENI team
outstanding service ans assistance
5 May 2026
Reply from UENI
Hi Steven!
Thank you so much for the kind words! We are thrilled to hear that you’ve had an outstanding experience with our service and support team. Do not hesitate to reach out if you need assistance with the service or website.
All the best,
The UENI team
great experience with my first ever…
great experience with my first ever website :)
1 January 2026
Unprompted review
Reply from UENI
Hi there!
Congratulations on your first-ever website! We are honored that you chose UENI to help you through this milestone, and we’re so glad it was a great experience. Do not hesitate to reach out if you need assistance with the service or website.
All the best,
The UENI team
Working with UENI to create my business…
Working with UENI to create my business website was a very positive experience. The process was smooth, professional, and easy to follow from beginning to end. They helped bring my vision for my janitorial business to life with a clean, professional, and user-freindly website that represents my company well.
I appreciate how supportive the team was throughout the process they made it simple for me to provide information and the final website looks modern, organized, and appealing to potential clients. I will definitely recommend UENI to small business owners looking for an affordable and professional website solution.
13 May 2026
Reply from UENI
Hi Bernadette!
It was a pleasure helping you bring the vision for your janitorial business to life! We’re so glad the process was smooth and that you're happy with the modern, professional result. Do not hesitate to reach out if you need assistance with the service or website.
All the best,
The UENI team
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