Ubuntu Markets Reviews 

67
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I ran into some issues with my trading account and contacted the company. The staff were professional and patient in assisting me. Although it took some time to rectify the issues, I am happy with the... See more

Company replied

Rated 1 out of 5 stars

I was mislead by the manager, she told me to deposit more money, after I refused I was left alone without any guidance, I lost my money, I requested to withdraw $100 but it's close to a month no re... See more

Company replied

Rated 5 out of 5 stars

When I heard about Ubuntu Markets, I was scared and skeptical but the agents I spoke to put my mind at ease and educated me with patience and passion as I was doing this for the first-time. Now I am c... See more

Company replied

Rated 5 out of 5 stars

I have been scammed so many times, but now Ubuntu investment has put a smile on my face. I am so delighted to be part of this group, I am making remarkable interests on daily basis. Thank you to... See more

Company replied

Company details

  1. Investment Service

Written by the company

As a top tier brokerage with full compliance and backed by well established international technology providers, clients from the majority of the world can safely trade with Ubuntu Markets. Ubuntu Markets does have a focus on sub-Saharan Africa but does not limit its clients to only that region. Ubuntu Markets understands that this is a contested industry and has earned a bad name due to some players not doing things properly. With an aim of client satisfaction, Ubuntu Markets aims to provide the most stable and reliable client experience possible. This will keep our clients profitable, and the company will also retain clients for longer.


Contact info

4.0

Great

TrustScore 4 out of 5

67 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.0

All reviews

(67)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ubuntu invest and citadel securities

I have invested and traded with Ubuntu invest and citadel securities with Btc trading with superb outcome weekend 1dt, 2nd, July but denial of the deposit of the profit by them pending open ended payments and claims of technical issues post sending my luno address fo the deposit. So no Btc has been deposited to current time and pending big loss of funds sent to the traders above involved.

2 July 2023
Unprompted review
Ubuntu Markets logo

Reply from Ubuntu Markets

We have made several attempts to contact you; however, our calls have been redirected to your voicemail. As a result, we have been unable to reach you and provide you with the assistance and support you require.Alternatively, you may email our support team at support@ubuntumarkets.com, and we will be happy to investigate and assist you further.

Rated 5 out of 5 stars

Ubuntu invest treated me with love and…

Ubuntu invest treated me with love and respect all the way through my trading experience. I would advise you to join this broker they know how to deal with their clients.

29 November 2022
Unprompted review
Ubuntu Markets logo

Reply from Ubuntu Markets

Good day,

Thank you for your kind words. We’re glad to hear you felt supported throughout your trading experience.

We appreciate your trust in Ubuntu Markets.

Rated 1 out of 5 stars

Before you deposit money they will call…

Before you deposit money they will call you daily, I traded and made 200% profit same day, I made a withdrawal then I got some "B.S" excuse about terms and conditions the deducted almost R1000 from my trading account. It's been two weeks 5 cancelled withdrawal requests "CANCELLED" for what reason? OH it gets better. I can no longer open positions on my trading account. SCAM of a company is in understatement. You send them communication they tell you that the money was processed but nothing

16 March 2023
Unprompted review
Ubuntu Markets logo

Reply from Ubuntu Markets

After conducting a search of our database, we were unable to find any records matching your details. Should you believe this to be incorrect, please forward your information to support@ubuntumarkets.com, and our team will be happy to investigate the matter on your behalf.

Rated 4 out of 5 stars

So far...so Damn Good

So far everything tht Gerald had said to me, regarding Ubuntu services has been delivered accordingly and this includes, their bonus upon my deposit and also my withdrawals.

20 October 2022
Unprompted review
Ubuntu Markets logo

Reply from Ubuntu Markets

Good day,

Thank you for your positive feedback. We’re pleased to hear that your experience has been smooth and that our services are meeting your expectations.

We appreciate your support and look forward to continuing to serve you.

Rated 1 out of 5 stars

ubuntu investment is very bad i was…

ubuntu investment is very bad i was told that my money is ready sent them R1100 plus R350 tax they sent me fake proof of payment on 21/07/22 since even today i havent received my money yet

7 August 2022
Unprompted review
Ubuntu Markets logo

Reply from Ubuntu Markets

We have carefully checked our database and could not find any record under the details provided. If you believe that you are a registered client, kindly send your details to support@ubuntumarkets.com so that we can review the matter and provide the necessary assistance.

Your security and trust are important to us.

Rated 5 out of 5 stars

Very happy with the broker

Very happy with the broker. Been trading for a long time with numerous brokers but I think here I have found something that speaks my language. The excellent trading support I got there helped me make over $15,000 last month. So far so good!

3 March 2022
Unprompted review
Ubuntu Markets logo

Reply from Ubuntu Markets

Good day,

Thank you for your kind feedback. We’re pleased to hear you’re enjoying your experience with Ubuntu Markets and that our support has added value to your trading journey.

Wishing you continued success.

Rated 1 out of 5 stars

Bad broker

Bad broker, do not invest with Ubuntuinvest,. This month I deposited money with my master card to trade. And later I requested bfor a refund.. been UpTo 2 weeks since I withdraw and I haven't received my money back and their support nolonger want to reply me anymore,..
When I wanted to deposit, I got help from their support everyday And now it's time to withdraw, non of their costumer support are available 🤢
if you invest Ubuntuinvest "sorry because you won't get your money back".. they are scammers.. only until I get my refund till then I can be able to review 2 ⭐
now im just broken 💔 Because My Manager Was Kind And After I Deposited And Wanted A Refund Non Of Their Costumer Support Wants To Assist

23 September 2021
Unprompted review
Ubuntu Markets logo

Reply from Ubuntu Markets

We have checked our database and were unable to locate any records associated with your details. If you believe this may be an error, kindly send your information to support@ubuntumarkets.com so that we can investigate the matter further and assist you accordingly.

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