The Rounders set is of good quality and contains everything needed for quick set up and play. We used it as soon as it arrived as we were due to participate in a community game; having the set enabled... See more
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We absolutely love Ubergams! Original and high quality items. Often copied but not comparable in terms of style and longevity. Sweet ft delivery too.
Excellent service and Carrom Board and additional stuff bought. Read reviews intially on amazon, but when I received the Carrom Board, prestine, very high quality finish, worth 200 Pounds, very heavy... See more
Would leave this on zero stars if it was an option. Purchased 3 giant chess pieces on the 8th of April 2026. I only received part of my order just one piece and it arrived in absolutely horri... See more
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Company details
Written by the company
Beautifully Crafted Games for Real Connection At Uber Games, we create premium indoor and outdoor games designed to bring people together. From giant garden games and croquet sets to beautifully made indoor classics, our collection is crafted to encourage connection, conversation and a little friendly competition. In a world that’s increasingly screen-led, we believe in the power of shared, real-life moments whether that’s a summer afternoon in the garden, a wedding celebration, or time spent with family and friends. Based in Surrey, we proudly supply our games across the UK and internationally, helping people create memorable moments wherever they are. Crafted to Be Enjoyed, Built to Last Quality and craftsmanship are at the heart of everything we do. Using carefully selected materials and considered design, our games are made to look beautiful, play brilliantly and stand the test of time season after season. Thoughtfully Made We are committed to continually improving how our products are made. Our team works closely with suppliers to ensure materials are responsibly sourced, with a growing focus on sustainability and ethical production. Made for Every Occasion From relaxed family time to large-scale events, Uber Games brings people together. Our games are a popular choice for weddings, garden parties and corporate events creating moments of interaction, laughter and shared experience across all ages. We’re proud to have worked with leading names including Harrods, National Trust and Hilton, alongside iconic venues, wedding partners and global brands including Kensington Roof Gardens, Exclusive Collection, The Wedding Shop, Prezola, The Wedding Present Company, Secret Cinema, Pimm's, Guinness, Diageo, Britvic and McDonald's, who trust us to enhance their guest experience through play.
Contact info
1 Tannery House, Tannery Lane,, GU23 7EF, Send, United Kingdom
- 0208 123 6812
- sales@ubergames.co.uk
- ubergames.co.uk
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Great - would order from them again
I ordered a bat and ball set for a friend of mine and GLS fluffed up the delivery and refused to help and the whole thing dragged out over 3 weeks (not a big deal in comparison with everything going on right now, but it became one more thing to sort out). I got in touch with Uber and the problem was sorted out by the next day. Friendly people who got the job done. Would definitely order from them again.
Excellent service
Excellent service, item arrived as described very prompt delivery, very helpful staff, very impressed which made me very very happy customer.Special thanks for Rachel who sorted out a problem for me on the spot.
Disappointed with quality and customer service response!
Bought two Championship croquet mallets a couple of years ago. Probably played about 20-25 times with them. The mallet described: "The heads are protected with brass rings giving fantastic durability". Sadly the brass rings at BOTH ends have split suggesting a problem with the wood not being properly seasoned? Second mallet perfect! Currently in discussion with Uber to replace mallet as 'not fit for purpose'. Fingers crossed!
Well sadly after several e-mails Uber refused to replace the mallet....so VERY DISAPPOINTED in their response.

Reply from Ubergames.co.uk
Ordered a Carrom Board with Dice and…
Ordered a Carrom Board with Dice and when ordering the website said next day delivery. Just received an email to say "your order has been processed..". The Order has not been received and it's One week. Phoned few times and finally got through to someone who said "it'll be delivered next week...." but didn't give a date. The manner was rude and non-apologetic although delayed.
(Thanks for the reply, however your website says the Carrom Board is complete with coins.)

Reply from Ubergames.co.uk
Excellent service
Excellent service - prompt delivery and quality of product was as stated. Very happy
Fantastic service that 'saved the day'…
Fantastic service that 'saved the day' for the ladder golf balls. The balls are of excellent quality -highly recommended
Delighted with our pro croquet set…
Delighted with our pro croquet set which is sturdy and good quality. Staff at Uber games acted efficiently when the delivery went astray, and made sure we had everything we needed. Thanks!
Good games, awful service
We rented games for our wedding - the process of getting these ordered was terrible (calls not being answered and people not replying to messages). The games did arrive on the day stated, but I had to ring to get an exact time slot rather than just 8-5. Games were all in good condition but still haven’t been picked up despite us waiting in for the collection and giving them access information to collect them on a later date

Reply from Ubergames.co.uk
I ordered two sets of Ladder Golf
I ordered two sets of Ladder Golf, one for myself and one for a gift. One arrived with a broken pole and within 2 days they had resolved the issue by sending me out a brand new one. They were very helpful and polite with all their emails, and I will continue to recommend them to my friends.
Great products, great customer service!
Through no fault of Ubergames, we had an issue with delivery the week before Christmas, but the staff at the company were really helpful and got a replacement sent out in double quick time for us.
We’re also really pleased with the quality of products received, so thank you!
Looks sturdy
Quick delivery and played few times with the stand and its sturdy :)
Great service
Easy to order, easy to pay, delivered quickly and correctly. Well done!
Carrom boards and extras
Good selection and quality of merchandise. Ordered easily and delivered quickly and well-packed.
As we expected
As we expected, your delivery service and the quality of the product remains very dependable.
Easy to find on the web
Easy to find on the web, Packed well and delivered promptly. A very easy transaction. Than You
My purchase of a Giant Jenga Mega Tower …
My purchase of a Giant Jenga Mega Tower over two weeks ago has still not been fully completed. The money was taken in full when I ordered the item but I'm still waiting for part of the set to be delivered. I've made numerous telephone calls chasing the missing part but, so far, all to no avail. Despite numerous assurances that someone will call me back they never do.

Reply from Ubergames.co.uk
Almost instant delivery
Almost instant delivery, excellent price and a great set of products
Bought as a gift
Bought as a gift. Arrival time was given as a whole day so missed the first try, the box was a little bashed about with holes however the packing stoped all but minor damage that l will deal with .
Well impressed
After reading some bad reviews on amazon i was a wee bit weary of buying the standard board .But i must admit very good quality fast delivery overall well impressed thanks uber games
wrong but right
The board game I ordered was delivered with blemishes to the surrounding wood, but they sent me a further garden game as way of an apology. This was ok by me.
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