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Ty Ty Nursery Reviews 259

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often noting that plants arrive healthy, well-packaged, and sometimes even larger than expected. Many appreciate the efficient ordering process and timely delivery, with items often arriving in pristine condition and ready for planting. The customer service is frequently highlighted as excellent, with staff being described as knowledgeable, helpful, and responsive to inquiries and issues. However, some customers also noted issues with their orders, including receiving incorrect items, plants that were dead or severely damaged upon arrival, or trees that did not grow as expected. A few people mentioned dissatisfaction with the size of the plants received, stating they were undersized or appeared to be mere sticks without roots or leaves. There were also occasional complaints about customer service regarding replacements for dead plants or a lack of responsibility for plant health issues.

What people talk about most

Product

Customers consistently note positive experiences with product quality and condition. Many reviewers praise... See more

Quality

Customers had positive experiences with quality, often praising the excellent condition of plants upon... See more

Order

Reviewers mention positive feedback about order. Many customers express satisfaction with the ordering... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast and timely... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the friendly, knowledgeable,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had to request a replacement Red Rocket crepe myrtle 7'-8' size and was informed after waiting 8 months to order and was told supplier had storm damage and these plants would not be available until... See more

Company replied

Rated 5 out of 5 stars

I try to buy local but after months of going to local nurseries could not find the plants I was wanting. Therefore, mail ordered from Ty Ty Nursery the product I wanted. They patiently advised m... See more

Company replied

Rated 5 out of 5 stars

My dozens of Grapes ordered, plus Lilly bulbs too, are thriving and I'm hopeful they forgive me for this below-zero-winter!! The couple that didn't survive the summer..... nature will do that..... T... See more

Company replied

Rated 5 out of 5 stars

The customer service person I spoke with over the phone was pleasant and highly knowledgeable. My dormant Black Tartarian cherry tree arrived at the proper time this Spring and right now is showing si... See more

Company replied


Company details

  1. Plant Nursery
  2. Garden Center

Written by the company

Ty Ty Nursery is a family-owned, mail-order nursery that has been growing and shipping quality plants to customers nationwide since 1978. Based in Ty Ty, Georgia, we specialize in fruit trees, nut trees, berry plants, grape vines, bamboo, flowering trees, shade trees, and landscaping plants for home gardeners, orchard growers, and landowners across the United States. With nearly five decades of experience, Ty Ty Nursery is known for offering a wide selection of plant varieties, multiple plant sizes to fit any budget, and prices that are often significantly lower than traditional retail nurseries. Our plants are grown with care, inspected for quality, and shipped at the proper time to ensure the best chance of success after planting. As a mail-order–only nursery, we focus on nationwide shipping rather than walk-in retail, allowing us to serve customers in a wide range of climates and growing zones. Every order is backed by our free one-year Plantsurance guarantee and a lifetime true-to-name guarantee, giving customers confidence in every purchase. At Ty Ty Nursery, our goal is simple: provide healthy plants, honest guidance, and dependable service to help every customer grow with success.

Free One-Year Plantsurance Guarantee on Every Plant

Written by the company

Shop with confidence at Ty Ty Nursery. Every tree and plant we sell is backed by our free one-year Plantsurance guarantee, giving you peace of mind and support if a plant doesn’t survive. We stand behind our plants and our customers.
Plantsurance Guarantee – Peace of Mind with Every Order At Ty Ty Nursery, we proudly stand behind the quality of our trees and plants with our free one-year Plantsurance guarantee, included at no additional cost with every purchase. We understand that plants are living products and that success can be influenced by many factors such as weather, soil conditions, planting practices, and regional climate. Our Plantsurance program is designed to give customers confidence and support if a plant does not survive. If a plant fails within one year of delivery, customers may submit a Plantsurance claim for review. Once verified, Ty Ty Nursery issues store credit for the original purchase price of the plant, including any promotional or sale pricing at the time of purchase. This store credit can be used toward future orders of trees, plants, or other nursery products on our website. Plantsurance store credit allows customers the flexibility to reorder the same plant or choose a different variety that may be better suited to their growing conditions. Because shipping live plants involves carrier and handling costs that are incurred regardless of plant survival, shipping fees and taxes are not included in the Plantsurance credit. To ensure fairness and consistency, claims may require photos, growth monitoring, and simple verification steps such as a bark scratch test. This process helps confirm plant viability and ensures that all customers are treated equally under the guarantee. Our Plantsurance guarantee reflects our long-term commitment to customer success, transparency, and trust. By offering a free one-year plant guarantee, Ty Ty Nursery helps customers grow with confidence while maintaining fair pricing and nationwide shipping of live plants.

Our Promise to You

Ty Ty Nursery Is Committed to Customer Satisfaction

Ty Ty Nursery Is Committed to Customer Satisfaction
At Ty Ty Nursery, we focus on delivering dependable quality, fair pricing, and a positive experience with every order. Each plant is backed by our Free 1-Year Plantsurance Guarantee and Lifetime True-to-Name Guarantee, so customers can order with confidence knowing their trees arrive healthy and true to variety. With pricing often significantly lower than many competitors, we work to make fruit trees, nut trees, grape vines, and other plants more accessible to home gardeners and growers nationwide. As a Google Trusted Store, Ty Ty Nursery is committed to transparent service, careful handling, and fast, reliable shipping throughout the growing season.

Contact info

30% Off Spring Black Friday Sale

Use code: BLACK to save 30% Off all plants at Ty Ty Nursery!

4.3

Excellent

TrustScore 4.5 out of 5

259 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 93% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

You are great and professional

You are great and professional

15 January 2026
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Reply from Ty Ty Nursery

Thank you so much for the kind words. We truly appreciate your feedback and are glad to hear you found our team professional and helpful. Providing great customer service, clear communication, and high-quality plants is always our goal at Ty Ty Nursery. Thank you for choosing our online plant nursery.

Rated 5 out of 5 stars

Ty Ty Nursery honored their word when I…

Ty Ty Nursery honored their word when I had a few issues and everything ended up as it should be.
All good!
The customer service was incredible!

15 January 2026
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Reply from Ty Ty Nursery

Thank you for sharing your experience. We’re glad to hear that Ty Ty Nursery honored our word and that everything was resolved the way it should be. Providing incredible customer service, standing behind our plants, and making things right when issues arise are core values of our online nursery. We truly appreciate your trust and thank you for choosing Ty Ty Nursery.

Rated 5 out of 5 stars

The delivery and health of the trees

15 July 2025
Unprompted review
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Reply from Ty Ty Nursery

Thank you for your review. We’re glad to hear you were satisfied with the delivery and the health of your trees. At Ty Ty Nursery, we focus on fast, reliable shipping and providing healthy, high-quality trees from our online plant nursery. We truly appreciate you choosing us and look forward to serving you again.

Rated 5 out of 5 stars

the red mulberry I bought showed up…

the red mulberry I bought showed up packaged very well, pristine. the tree was a bit spindly though. I planted in a good spot, and watered well and it took off. I had to put a very substantial stake in the ground however, because it is windy in south texas. after a few months, one side of the top V died. then, the deer got after it rubbing their antlers on it and killed it halfway up. it has since come back from lower branches, but that was a large set back. it's still going, but down at the ground

15 January 2026
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Reply from Ty Ty Nursery

Thank you for taking the time to share such a detailed and honest review. We’re glad to hear that your red mulberry tree arrived well packaged and in pristine condition, and we appreciate you noting the challenges of growing trees in windy South Texas conditions. Mulberry trees can be more flexible and spindly when young, especially as they establish their root systems, and wind and deer pressure can certainly cause setbacks even with proper planting and watering. We’re encouraged to hear that your tree is still alive and pushing new growth from the lower branches, which shows strong root health and resilience. At Ty Ty Nursery, we strive to provide healthy trees, helpful growing guidance, and dependable customer support to help customers succeed in a wide range of climates. We truly appreciate your experience and thank you for choosing our online nursery.

Rated 5 out of 5 stars

Good product and good service

Got just what I ordered and on time. Warranty is good to your word . Will buy from you in future.

15 January 2026
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Reply from Ty Ty Nursery

Thank you for your review. We’re glad to hear that you received exactly what you ordered and that it arrived on time. Standing behind our one-year plant warranty and honoring our word is very important to us at Ty Ty Nursery. We truly appreciate your trust in our online plant nursery and look forward to serving you again in the future with healthy, high-quality trees and plants.

Rated 5 out of 5 stars

The company has a wide selection

The company has a wide variety of grape vines and fruit trees. We are a small vineyard in Ohio, and there selection is great, their prices are very fair, and the customer service is excellent.

4 April 2025
Unprompted review
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Reply from Ty Ty Nursery

Thank you for sharing your experience. We’re glad to hear that you were pleased with our wide selection of grape vines and fruit trees, as well as our fair pricing and excellent customer service. Supporting small vineyards and growers across the country, including Ohio, is something we’re very proud of. At Ty Ty Nursery, we strive to be a trusted online plant nursery by offering quality plants, competitive prices, and knowledgeable support. We truly appreciate your business and look forward to helping your vineyard grow for many seasons to come.

Rated 5 out of 5 stars

Good qualify

Good qualify

1 August 2025
Unprompted review
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Reply from Ty Ty Nursery

Thank you for your review. We’re glad to hear you were satisfied with the quality of your plants. Providing high-quality trees and plants, careful packaging, and reliable service is a top priority at Ty Ty Nursery. We appreciate you choosing our online plant nursery and look forward to serving you again.

Rated 5 out of 5 stars

Everyone is so kind and helpful

Everyone is so kind and helpful. The prices are great too..Couldn't say enough nice things about this business

15 January 2026
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Reply from Ty Ty Nursery

Thank you so much for your kind words. We’re happy to hear that our team was helpful and that you found our prices to be great. Providing friendly customer service, fair pricing, and high-quality plants is what we strive for at Ty Ty Nursery. We truly appreciate your support and recommendation and look forward to helping you again in the future.

Rated 5 out of 5 stars

The plant’s were as promised

The plant’s were as promised and are doing well! They arrived in good health and we would order again and recommend others do the same.

15 January 2026
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Reply from Ty Ty Nursery

Thank you for your kind review. We’re happy to hear that your plants arrived as promised, in good health, and are doing well. Providing healthy, high-quality plants with reliable shipping and dependable customer service is our goal at Ty Ty Nursery. We truly appreciate your recommendation and look forward to serving you again as your trusted online plant nursery.

Rated 5 out of 5 stars
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Reply from Ty Ty Nursery

Thank you for your review. We’re glad to hear that your Boysenberry plants arrived in a timely manner and in great shape, and that they’re growing well while temporarily potted. Providing healthy berry plants, fast shipping, and reliable customer support is a priority at Ty Ty Nursery. We appreciate you choosing our online plant nursery and wish you continued success with your Boysenberries.

Rated 5 out of 5 stars

Delivery was great got healthy tree no…

Delivery was great got healthy tree no complaints I would buy from them again

15 January 2026
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Reply from Ty Ty Nursery

Thank you for your review. We’re happy to hear that delivery went smoothly and that your tree arrived healthy. Providing fast shipping, careful packaging, and high-quality trees is a top priority at Ty Ty Nursery. We truly appreciate your trust in our online plant nursery and look forward to serving you again in the future.

Rated 5 out of 5 stars

Fantastic customer service and…

Fantastic customer service and guarantee of their products

15 January 2026
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Reply from Ty Ty Nursery

Thank you for your great review. We’re glad to hear that you had a positive experience with our customer service and that you value our product guarantee. At Ty Ty Nursery, standing behind our plants with a dependable one-year replacement guarantee and providing excellent customer support are very important to us. We truly appreciate you choosing our online plant nursery.

Rated 5 out of 5 stars

Great company

Anything that Iv purchased from TyTy nursery has been exactly what it was described and thriving

15 May 2025
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Reply from Ty Ty Nursery

Thank you for your review. We’re glad to hear that everything you’ve purchased from Ty Ty Nursery has arrived exactly as described and is thriving. Providing accurate plant descriptions, healthy trees and plants, and reliable shipping is a top priority at our online plant nursery. We truly appreciate your trust and continued support and look forward to serving you again.

Rated 5 out of 5 stars

Selection was fantastic

Selection was fantastic. Purchasing a breeze with a delivery that was spot on!

15 January 2026
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Reply from Ty Ty Nursery

Thank you for your great review. We’re happy to hear that you enjoyed our wide plant selection, found the purchasing process easy, and that your delivery arrived right on time. At Ty Ty Nursery, we focus on offering a large selection of high-quality trees and plants, a smooth online ordering experience, and reliable shipping nationwide. We truly appreciate you choosing our online plant nursery and look forward to serving you again.

Rated 5 out of 5 stars

Fast shipping

Fast shipping, great communication and a well wrapped package.

15 January 2026
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Reply from Ty Ty Nursery

Thank you for your review. We’re glad to hear that you were pleased with the fast shipping, clear communication, and secure packaging of your order. At Ty Ty Nursery, we take pride in providing reliable delivery, careful packaging, and excellent customer service to ensure our plants arrive healthy and ready to grow. We appreciate you choosing our online plant nursery and look forward to serving you again.

Rated 3 out of 5 stars

Tree did not survive cherry tree

Tree did not survive
Apple tree I ordered is doing well so far.

14 January 2026
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Reply from Ty Ty Nursery

We’re sorry to hear that your cherry tree did not survive and appreciate you letting us know. How did the apple tree from your order do after planting? We have gone ahead and arranged to ship a replacement cherry tree under our one-year plant warranty. One of our customer service representatives will be giving you a call shortly to schedule a delivery time that works best for you. Thank you for choosing Ty Ty Nursery, and we appreciate the opportunity to make this right.

Rated 5 out of 5 stars

Great selection

Great selection, fast shipping and wonderful customer service.

15 January 2026
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Reply from Ty Ty Nursery

Thank you for your review. We’re glad to hear that you were pleased with our great plant selection, fast shipping, and wonderful customer service. At Ty Ty Nursery, we strive to be a trusted online plant nursery by offering a wide variety of trees and plants, reliable delivery, and knowledgeable support. We truly appreciate your business and look forward to serving you again.

Rated 5 out of 5 stars
Ty Ty Nursery logo

Reply from Ty Ty Nursery

Thank you for your kind review. We’re happy to hear that you were pleased with both our plants and our team. Providing high-quality plants, friendly customer service, and a great overall experience is what we strive for at Ty Ty Nursery. We truly appreciate you choosing our online plant nursery.

Rated 5 out of 5 stars

I have never received my orderd.

I have never received my order.

15 January 2026
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Reply from Ty Ty Nursery

We’re sorry to hear about this issue and appreciate you bringing it to our attention. Our records show that the order was marked as delivered on 10-31-25 and noted as received by the customer. If you did not receive this shipment, please contact our customer service team so we can promptly investigate and make it right. You can email us at customerservice@tytyga.com
or call 888-758-2252, and one of our representatives will be happy to assist and arrange a reshipment if needed. At Ty Ty Nursery, providing reliable delivery, quality plants, and responsive customer service is always our priority.

Rated 5 out of 5 stars

When my first plant died there was no…

When my first plant died there was no problem getting a replacement.

15 January 2026
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Reply from Ty Ty Nursery

Thank you for your review. We’re glad to hear that when your first plant did not survive, our replacement process was smooth and hassle free. Standing behind our plants with a dependable one-year replacement warranty and responsive customer service is very important to us at Ty Ty Nursery. We truly appreciate you choosing our online plant nursery and look forward to serving you again.

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