Been here a few times now for different things and yes there are things that could be better but overall I had a good experience tyres were fitted professionally and quickly too Guys behind the count... See more
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Took my Motorhome to Tyrespot Gosforth for a service after 15 minutes got a phone call saying the oil filter from their suppliers was not the right one and they didn’t know which filter should be fi... See more
Attitude on the people who working in head office are horrible people. They have no time for you just want you off phone. Not nice customer service.
I can only speak of Birtley, managed by Glen. Absolutely top drawer. Everything i go in, no matter how busy he is, he deals with each and every customer extremely well. Always goes above and beyond an... See more
Company details
Information provided by various external sources
Tyre Spot: The Premier Autocentre covering the North East At Tyre Spot we aim to provide our customers with the tyres and associated products and services that they need, to ensure trouble free motoring. Continuity of supply, excellent customer service and having our customers’ safety in mind are our priorities. Offering value and ensuring customers for life, not just for today, is our goal. Established for over 30 years, with 11 Auto Centres located throughout the North East of England and now with our new online tyre buying service, buying a tyre from us is even easier.
Contact info
Drum Road, DH3 2AF, Birtley, United Kingdom
- 0191 4107762
- info@tyrespot.co.uk
- tyrespot.co.uk
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Great Service from Stephen.Great service from some smashing lads
Great service from some smashing lads. Stephen front of house is excellent fab service all round. Thank you for all your help today.
could not ask for more...Carvan tyres…
could not ask for more...Carvan tyres fitted and spare place in its underbody location. Courteous, professional and quick...Thanks to your team from a very pleased customer...If all companies performed in this way what a wonderful world it would be
SPOT ON!!
I've used the Scotswood branch for years and years. They are super-efficient, always offer a range of prices and nothing's ever a bother for them. They're great with advice and the guys are so lovely and friendly.
I can totally recommend this branch.
Today, I saw that one of my tyres had deflated, I took it round and they went above and beyond what I expected for a last minute job, and it was nearly closing time!
Great friendly service and very…
Great friendly service and very helpful. Had an issue with my tyres but hey sorted it out and we were on our way in next to no time. can't reccomend them highly enough.
Excellent Service Got tyres and tracking done on my…
Got tyres and tracking done on my Nissan Qashqai at Tyre spot, Houghton le Spring.
All completed quickly and efficiently, good price and excellent customer service. I was even cautioned to take things easy as it would handle better with the tracking corrected.
I would highly recommend this place.
Happy customer!
Went for a pre booked appointment to get 4 tyres fitted on my Land Rover this afternoon . Fast friendly service , cracking price and excellent service .
4 Goodyear Wrangler all seasons tyres fitted in about 30 minutes .
Big thank you to Dave and his mate !
Don’t use tyre spot
I went on Wednesday to order 2 tyres for Thursday at tyre spot Washington when I went there said about 20 minutes so walked dog went back to be told there ordered the wrong size there said van coming at 1pm 25 minutes to wait got to 1.30 still no tyres he kept ringing him up at 2pm still no one came we said put old tyres back on had enough and we left should not use them very unreliable we waited 1.hour and 45 minutes and still no tyres going someone else tomorrow
Superb service from Durham branch
Superb service from Durham branch. Prepared to look at my car just as they were about to close. Tyre was damaged beyond repair but they kindly fitted one of my older (but still legal) tyres to my rim even though it was very close to closing time. Ordered replacement tyre to be fitted here. Very good set of lads.
Superb service from Washington branch
Superb service from Washington branch. Having suffered a blow out on the A1 at Washington, they ordered a special tyre from head office and it was delivered and fitted within 2 hours. They even gave me fresh water for the dog.
Both men were professional and couldn't have been more helpful, both a credit to the company
Simply the Best …..in the North East
Tyre Spot Sandy Lane Gosforth. We cannot thank Stephen and Bryn enough for the great service on 26/10. We had just started a 300 mile journey and had a puncture, which was not repairable. Having phoned ahead and spoke to Stephen around midday, Tyre Spot were the only outlet locally that could source a replacement tyre that day. We did try other competitors locally. Tyre fitted in the timescale stated. Fantastic service and anyone in the area should try this depot.
Not being spoken to like a naughty 3 year old....
Popped in to ask for a value cap to be loosened on a tyre I had fitted that I couldnt loosen but didnt get the chance.... before I had even entered the building someone (the manager I think!) yelled "get back in your car" in a really nasty and unprofessional manner - i was slightly shocked so paused for a second - he opened the door and said it again in the same manner.
I totally understand the need for distancing etc but all he had to ask was could I stay in my car and someone would be out ASAP..... very rude... I wont be back!!!
Tyrespot Darlington sold me 4 faulty…
Tyrespot Darlington sold me 4 faulty Avon Tyres and just fobbed me off - Don't use, I am £250 down, they are cowboys.
The staff at Tyre spot Consett were…
The staff at Tyre spot Consett were excellent & went over & above. They booked my van in for a service at very short notice. The supplier failed to deliver the correct oil filter & were closed as it was a Saturday. The staff travelled to Gateshead to obtain the part for my van, so I could have my van back for work on Sunday. They stayed back for over an hour after they were closed to complete my van.
Please Just drive past Tyrespot sandy…
Please Just drive past Tyrespot sandy lane go else where. WORST ever customer service and shoddy workmanship ! Top managers take note of all the bad reviews here on trust pilot ! Retraining in customer care required , But I won’t see it as will never use Tyrespot Again
Dreadful customer service from Tyrespot, Blue house lane.
Bought tyres via blackcircles.com and arranged fitting at Tyre spot, Blue house lane, Washington. They questioned everything about my choice of tyres! Another customer bought tyres direct from them and had a totally different experience. I was made to feel inferior! Fuming!!!
Great customer service
Called into Sandy lane today as thought I had a slow puncture. The lads checked my tyre straight away and identified it was a faulty valve. In and out in under 30 minutes with new valve fitted. Excellent customer service and very friendly staff. Would definitely recommend.
Tyrespot Scotswood Road - don’t do it!
Attended tyrespot on scotswood road in Newcastle after clipping a kerb and rupturing a tyre wall.
Tyre options were apparently VERY limited - apparent to the range that coincidentally just happened to be on their promotion screens (as this was all I was offered!)
After paying over the odds for a budget tyre, no alignment check was carried out in spite of the circumstance.
When I questioned this, I was informed that they would be closing soon so I’d have to go back the next day. I enquired about booking as is have to attend on lunch break, only to be told no need to book as it would be quiet.
Arrived today to a full waiting room and a minimum half hour wait which I can’t do. It’s obviously now MY responsibility to get the alignment checked as I won’t be going back...EVER!
Absolutely clueless ✊💦
BEWARE OF TYRESPOT
BEWARE OF TYRESPOT! they are highly unprofessional,zero customer service skills, lie to their customers and do more damage to vehicles than good!, my car drove in, next i saw them push it out and they left it at that!!, no answers no reasons totally no help, how can this company still be running?, i intend to report them to every governing body there is.
Brilliant service Team Valley
Brilliant service-Team Valley
I took my car in this morning as I needed a new front tyre and tracking checked. They were quick and efficient and had my car back to me in no time. This is the second time I've had a positive experience with this branch and would highly recommend.
Perfect service
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