Tyre Pros Reviews 

567
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, reviewers had a great experience with this company. Customers consistently praise the professional and helpful staff, who often go above and beyond. Many people highlight the excellent service, noting quick and efficient work, even for urgent requests. Reviewers also appreciate the fair and superb pricing, with some mentioning flexible repayment options and free assessments. However, some customers noted significant issues with service quality and customer care. A few reported vehicle damage, like scratched alloy wheels or costly repairs from an oil change, with the company refusing responsibility. Others experienced unprofessional or rude staff, service refusal, or concerns about parts, leading to dissatisfaction.

What people talk about most

Service

Consumers find service to be positive, with many reviewers describing their experiences as satisfactory and... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, helpfulness,... See more

Product

Customers had ambiguous experiences with product quality and service. While some reviewers were satisfied... See more

Customer service

Users describe ambiguous interactions with customer service, with many reviewers praising the outstanding and... See more

Price

Reviewers highlight positive aspects of price, with many finding the charges to be very reasonable and a huge... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My Experience At Tyres Pros Gillingham Was 💯 Satisfactory. Pat ( the gentleman) who attended to me, was patient and went over and above to ensure my queries were met. A big shout out to the... See more

Rated 5 out of 5 stars

I went to STS tyre pros in East Grinstead after wasting 2-3 hours,unsuccessfuly,trying to get approval under the insurance we have with AutoProtect for the replacement of 3 tyres. In desperation... See more

Rated 5 out of 5 stars

I always use sts tyre pros in Canterbury because they are professional and polite, never doing work unless really needed. I visited again today and as ever, they were polite and knowledgeable and trea... See more

Rated 5 out of 5 stars

They were very professional and extremely helpful. Saw me at short notice and accommodated my tyre replacements. They even waited for me to find my wheel nut which led to me being 30 mins late for my... See more


Company details

  1. Tire Shop

Written by the company

For tyres, brakes, servicing and more – Talk to the Tyre Pros. Our friendly team are here to help.


Contact info

4.2

Great

TrustScore 4 out of 5

567 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(567)

61 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service - Hemel Hempstead Two Waters Lane

They were very professional and extremely helpful. Saw me at short notice and accommodated my tyre replacements. They even waited for me to find my wheel nut which led to me being 30 mins late for my appointment. Will definitely use again. Special thanks to the young man (sorry I didn't take his name) at the desk who went above and beyond to help me.

29 July 2025
Unprompted review
Rated 5 out of 5 stars

Amazing skills and service

I called in with a “strange” noise problem. The young man did a thorough check and then went for a little drive after which he was able to diagnose the problem. All this done after I called in with no appointment on a busy Saturday. I had to leave my car over the weekend as the parts would arrive Monday. I feel the diagnostics of Josh saved me from a serious accident or severe damage to my car. So pleased and impressed - thank you

19 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

I’ve used Tyre Pros Holt before for my car and my wife’s car and their service is always excellent. Professional, courteous and friendly. Thank you Ed for your service.

16 July 2025
Unprompted review
Rated 5 out of 5 stars

The team at Royston were fantastic

The team at Royston were fantastic, especially Geoff. I needed to get a tyre due to needing to use the car to drive my daughter to her wedding the next day, when i rang them at 3.00 PM they were incredibly understanding and helpful which reduced my stress levels and helped me.

20 June 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service as always

My daughter suffers with social anxiety and getting simple tasks like tyres changed can be challenging. Richard and the team at Strood STS always make her feel so welcome. They provide honest advice and always go above and beyond. We have taken our vehicles to the strood branch for years and would highly recommend them to anyone !

20 June 2025
Unprompted review
Rated 5 out of 5 stars

Phoned Tyre Pro Rochester today spoke…

Phoned Tyre Pro Rochester today spoke to a lovely guy can't remember his name Regarding regassing my Air conditioning. The guy was very professional and polite and said no problem bring it in. 45 mins later all done very happy customer. 😊 Definitely recommend Tyre Pro Rochester. Funny because before I popped in there took my car to Kwik fit where I live just outside Gravesend for same thing the guy that served me at Kwik fit Gravesend seemed like he needed to go out and buy a Personality seemed miserable and Rude. He told me there was a fault with my Air con. Needs further investigation said could be a blockage. Funny that because Tyre Pro sorted it within 45 mins. Clearly didn't know what he was doing .

14 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Took my car to the Watton Norfolk branch with a leaking tyre. The team quickly diagnosed a faulty valve which was replaced - at no charge.
Would highly recommend.

12 June 2025
Unprompted review
Rated 2 out of 5 stars

Tyre Pros Guildford don't know how to change a tyre properly. What a joke

Tyre Pros Guildford act like they don't know what they are doing. Booked it on Kwik fit because needed a new tyre fitted asap and showed so much available appointments at Tyre Pros Guildford. Wonder why.
When I drove to the appointment they looked at me like they didn't know if i was meant to be there or not meant to be there? The garage looked dirty and unkept. So they put on a new tyre which i have to say does not look new so i question if it really is. And then after my new tyre was fitted, my pressure warning light didn't go away. I've changed tyres before and it's never remained on! The guy who looked in charge told me to drive off and it would auto turn off. I thought this guy is full of crap but i still drove off and the warning light did not go away. So i went back after 15 mins of driving around and said my car was showing me the new tyre pressure was not pumped up enough or matched the same as the other three and my light was not going off. They put more pressure in the tyre and wow it finally went off..... Like are you serious? These Tyre specialists professionals don't know how much pressure to put in a tyre? Or even check they have done a proper job? Embarrassing and disgraceful. Tyre Pros! my ass. What an absolute joke and time waster. Train your mechanics better.

8 May 2025
Unprompted review
Rated 5 out of 5 stars

Steve Hughes.

Steve Hughes.

I visited Tyre Pros today because my exhaust was rattling. I was given an appointment within 2 hours. On arrival Andy had a look at the exhaust and told me that he could resolve the problem. 10 mins later the problem was fixed. I offered to pay but Andy said that there was no charge. I am very grateful to Andy and Tyre Pro and wouldn’t hesitate to recommend him and his team.

31 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service at Keynsham branch

Very impressed with the speedy service provided at the Keynsham branch when replacing the battery on my Ford Fiesta. Jason was exceptionally helpful during my phone enquiry and this continued when I arrived at the depot. Altogether a very good experience at a very competitive price. I have used this depot previously and have always been happy with the service. Highly recommended.

27 May 2025
Unprompted review
Rated 5 out of 5 stars

I've just visited Darlington Tyre pros

I've just visited Darlington Tyre pros. After hitting a kerb I had a tyre swapped, put on a new rim and full alignment. The lads were very professional. They had the Job done in no time and the price was fair. The van drives lovely again now. I will definitely use Darlington Tyre Pros again.
Cheers Lads
Mr Galloway

15 May 2025
Unprompted review
Rated 1 out of 5 stars

Excess pressure put in new tyres

Bought 4 Kumho tyres via Blackcircles to be fitted at ATS Alton. Everything went fine on the fitting day albeit slowly. The car, a Peugeot 3008 asked me to check the tyre pressures and register them into its monitoring system. I was astonished to find that the pressures were 3 times the recommended value i.e. between 70 and 80 lbs per sq in. I presume that this would affect grip particularly in the wet. It would also have worn the tyres quickly in the centre of the tread. There were two operatives on duty on the day but they both fitted and inflated at least 1 tyre each - suggesting that the problem in endemic. 1 dust cap was also missing. I dread to think how much torque was applied to the wheel bolts. I have uased them several times in the past with no problems - I have even recommended them. Never again!!

23 April 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look