I paid the extra for 1 day shipped and I bought this Saturday and today is Tuesday and I have no headsets. Please rectifie this problem. Its hard to find these and I need them for highrise work. This... See more
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See what reviewers are saying
Cody (our sales rep) is incredibly responsive. I don't think it's ever been more than 24 hours to get a response, and I usually hear from him within a couple hours of contacting him. He knows exactly... See more
I am in wholesale business and deal with customer service/customer support on a daily basis. My experiences with Cody at Two Way Radio Gear is second to none. His responses are timely, my orders are... See more
Looking to replace 10 plus year radios, couldn't get a call back from any local companies. Found Two Way Radio Gear on the WEB. Called telephone number on Web Site to get a few questions answered an... See more
Company details
Information provided by various external sources
Two Way Radio Gear Inc. is your online resource for Vertex Standard and Motorola two way radios. With over 16 years experience in the two way radio industry in both sales, service. and installation, we have the product knowledge and product solutions to best meet your needs. We are committed to providing you with an exceptional online experience, and look forward to serving you.
Contact info
6929 LTC Parkway, 34986, Port St. Lucie, FL , United States
- 18009841534
- info@twowayradiogear.com
- twowayradiogear.com
4.5
Excellent
1K reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Fast and easy experience.
27 August 2023
fast respond
you reply fairly fast. i did not get the order yet so I cannot comon on that.
thank you
14 August 2023
My order is stuck on "Order Placed." TWR customer service is unresponsive.
I placed the order for my radios on July 19, 2023. We are eight days later, and the status of my order is still "Order Placed."
I messaged their customer service about it, and the answer was that my order should ship soon and I should wait.
I hope this can be resolved shortly. Otherwise, I would have to cancel my order.
19 July 2023
Reply from Two Way Radio Gear
Mr. Delvas. I do apologize for the confusion. It looks like your order shipped on the 20th and delivered on the 21st under UPS tracking number 1ZR7122W2095669442. Please give me a call at 800-984-1534 ext 124 if there are any issues.
Great Service
Great Service, pricing and equipment. Looking forward in utilizing your services for our business needs
20 June 2023
Great Service
Communication and Service were exceptional. Sales rep Joe N. worked with our schedule to get the product to us quickly.
24 May 2023
Won’t order anywhere else !!
Won’t order anywhere else , this place is fast easy and best pricing out there 💪🏻 keep up the good work
10 May 2023
A Long Time Customer
As a repeat customer, I know I can count on the great customer service I’ve always received when I call. Joe and Bennie have always listened to what I needed radios for, and suggested practical options to meet my needs. Their knowledge is top notch and they take the time to understand what works best for me and my budget. I will continue to use them in the future. Great company. I have used their products for 10 years
10 April 2023
Reply from Two Way Radio Gear
We appreciate your feedback, our mission is to focus on customer issues and ultimately provide a solution that will eliminate their pain points! Thank you for your loyalty and we hope to continue supporting your communication needs for years to come
Reply from Two Way Radio Gear
Thank you for sharing! Customer is our #1 priority! Hope we continue to service your needs!
Well it's good I won't lie on that but…
Well it's good I won't lie on that but I can't tell oh long the battery life is because I'll charge it over night then halfway through my shift it just stops working even though it looks like it still has power when I contact my dispatch it's a dead mic as soon as I remove it from my walkie my dispatch hears me instantly
9 April 2023
Reply from Two Way Radio Gear
Hi there, thank you for feedback, Please get in touch with us to address the battery issue
Reply from Two Way Radio Gear
Thank you taking time out to share your feedback, we appreciate your time and hope can continue to support your telecommunication needs!
Reply from Two Way Radio Gear
Appreciate the feedback! Thank you, glad we can help.
Easy Process
Easy to work with, good pricing, and decent communication throughout the ordering process.
3 February 2023
Reply from Two Way Radio Gear
Hi there, thank you for your feedback, could you let us know how we can improve to get a 5-Star rating? It is important for us to improve our service to ensure customer's needs are met. Would appreciate some details!
Please share shipping/tracking information.
It’d be nice if you shared status updates/shipping/tracking information. I’m not sure if you’ve shipped the order. Or if the product is back ordered.
31 January 2023
Reply from Two Way Radio Gear
We apologize for the inconvenience, we have made serval internal changes to ensure this information is available and our team is transparent with customers up front. Thank you for your feedback
Everyone called me back and assisted me…
Everyone called me back and assisted me with my issues
21 December 2022
Reply from Two Way Radio Gear
Glad to hear, thank you!
Reply from Two Way Radio Gear
Excellent! thank you for feedback
Extremely quiet volume
Good shipping, nice product, unfortunately the volume is WAY TOO QUIET, and it is unusable unless in a dead quiet environment
17 January 2023
Reply from Two Way Radio Gear
Ted, thank you for your feedback. We can adjust the mic gain on the unit to pump out more volume. Please give us a call at 800-984-1534 ext 124.
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