Used for Jogging with Dog, negative head spins around to easily, could do with some sort of resistance to keep light in place. The Head of torch could be raised a bit higher so it would light up pave... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Have left two messages with Twistii's contact us page on their website regarding buying a torch. Two weeks later still no one has bothered to reply. Also no other form of contact info like phone numb... See more
A really good product but would be even better if the red light could work independently from the white as this would be great for astrophotography/using a telescope at night etc. If you do ever do t... See more
Very disappointing to see my nephew's excitement fade away, when he found that his twistii gift is not working. I purchased as a gift in amazon UK for my Canadian nephew.After charging overnight, onl... See more
Company replied
Company details
Information provided by various external sources
Twistii is our rotating wrist torch allowing hands free operation. For use in the home or whilst out and about – Twistii, the torch with a twist.
Contact info
1a, Churchlands Business Park, Ufton Fields, Harbury, CV33 9GX, Leamington Spa, United Kingdom
- 01926 614488
- hello@twistii.com
- twistii.com
3.7
Average
104 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thanks for the refund!!!!!
6 March 2025
Twistii don't bother replying to messages
Have left two messages with Twistii's contact us page on their website regarding buying a torch. Two weeks later still no one has bothered to reply. Also no other form of contact info like phone number or email on their website. Waste of time.
The phone number on here doesn't work either.
6 December 2024
Unprompted review
Very useful wrist light
Very useful wrist light. Fabulous when walking my dog on dark evenings, I can be seen and it makes clearing up after my dog very easy.
10 November 2023
Reply from Twistii
Thank you for your review 😊
Very disappointed to be honest
Very disappointed to be honest, thought it would much brighter..
27 October 2023
Reply from Twistii
Hi there, we're so sorry to hear of your disappointment. Have you been in touch to see if there is anything we can do to help? There may be something we can do... Please feel free to email: hello@twistii.com and we'll do our best to assist. 😊
Great product
Great product. Excellent service and very quick and personal response when I contacted. Brilliant company.
13 October 2023
Reply from Twistii
Thank you for your great review, Gill, it's much appreciated 🙏🏻 Have a great weekend 😊
where are they
Ordered two of these on 5/12. I have a receipt from pay pal but nothing from twistii.
17 December 2022
The politeness of the people and the…
The politeness of the people and the novelty of the torch and the value
11 November 2022
Great service!
Transaction went without a hitch and the item arrived much sooner than I'd expected. Great service.
15 November 2022
Very helpful and explained why they…
Very helpful and explained why they could not currently supply the product of my colour ch
I choose another colour and it was supplied immediately and I'm really pleased with the product
20 August 2022
Very disappointing to see my nephew's…
Very disappointing to see my nephew's excitement fade away, when he found that his twistii gift is not working. I purchased as a gift in amazon UK for my Canadian nephew.After charging overnight, only the LED green light is on. White or Red lights are not functioning,the whole torch is a faulty one. One very sad Aunt ...I had my trust on this product based on the reviews and considering its a personal product.
I hate to give them 2*s, but I am left with no option.
7 June 2022
Unprompted review
Reply from Twistii
We're really sorry to hear of your experience and that you appear to have a faulty Twistii. Have you been in touch with Amazon to get this rectified? Sad Aunt's and disappointed Nephew's are certainly not what we want! If you email: hello@twistii.com with your order details then we'll gladly get this sorted for you.
These are certainly as described
These are certainly as described - too soon to tell how effective they are as not tested outside as yet but initial testing indoors and ease of functions on twistii are very good
3 May 2022
Brilliant Product
Easy to use, very good illumination & convenient being worn on the wrist. Love the fact that it’s rechargeable. Excellent value for money. Brilliant product.
28 April 2022
Saw Twistii on TV program
Saw Twistii on TV program. I have a dog and thought what a great idea it was!! I wasn't disappointed! Love my Twistii!
26 April 2022
Astrophotography
A really good product but would be even better if the red light could work independently from the white as this would be great for astrophotography/using a telescope at night etc.
If you do ever do that, let us know and we'll be the first to place another order!
26 April 2022
Easy to order and pay.
Easy to order and pay.
Only criticism is it was marked as dispatched after I received my item.
26 April 2022
Useful
I live in a village with no street lights so when i go out in the light but come home when its dark i can wear Twistii and have gave to carry a torch all evening. I also think it will be good on my wrist to indicate when turning right
26 April 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.