Due to a bug of twine i was not able to access my account. Since the data about me was public i wanted to delete that account which is not possible without accessing. Support finally deleted my ac... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Twine has been an amazing platform for creatives and clients to connect. The interface is simple and easy to navigate. I’ve met talented professionals who deliver quality work. The support team is... See more
Company replied
Well, as a creative, I love how simple communication is with your platform, I will also look further to interacting more often. Nice project and product Twine
Company replied
I dont score any jobs because im always late and no free applications. Fair enough, but I cannot see the value if I dont work. Its a great site and Ive referred many.
Company details
- Recruitment Service
- Art Supply Store
- Employment Search Service
- Graphic Designer
- Human Resource Consulting
- Media Company
Written by the company
Twine is a marketplace that connects companies to creative and digital freelancers. Twine's algorithm curates the best freelancers for a project to help your business get what it needs to grow.
Contact info
United Kingdom
- twine.net
3.4
Average
396 reviews
Replied to 91% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Overpriced and ridiculously limited
I find it immensely absurd that users have to pay so much in order to find a job. If only the free experience would be less restricted I could consider paying the subscription, but having the right to just ONE single application is RIDICULOUS.
16 July 2025
Unprompted review
No maintenance.
Tried signing up,
Tried uploading portfolio PDF.
Tried uploading profile image.
Tried with different browsers.
Terrible experience, extremely hard to take Twine seriously if they themselves cannot take their own platform functions seriously.
Very bad.
17 July 2025
Unprompted review
Abysmal website for free users
Abysmal website. Clunky portfolio system, severely limited free account capabilities (1 free job application to unpopular jobs), overpriced premium system that can only be paid per year upfront (no monthly payments).
Mild edit: there is a monthly plan available but that does not change the fact its overpriced. Paying to look for employment is ridiculous and the fee is too high. I have no interest in helping you amend your site to be user friendly until you make free accounts worthwhile or premium accounts affordable.
4 July 2025
Unprompted review
Reply from Twine
Hi Emma,
Thank you for taking the time to share your feedback. I'm genuinely sorry to hear about your frustrations.
We're always working to make Twine a valuable platform for all our users, including those on the free tier. We know that our current limits on free job applications and the portfolio system can be a barrier, and we're actively reviewing ways to improve the experience for everyone.
Regarding pricing: Twine Pro and Premium are both currently available as a monthly subscription, not just annually. You can pay $13.99 per month and cancel any time. If this wasn’t clear, or if you had issues during checkout, that’s definitely something we want to fix, so thank you for highlighting it.
We’ve built Twine to support freelancers by making client connections more direct and transparent, with no hidden commissions. But we know there’s always room for improvement—especially in making the site more intuitive and accessible.
If you’re open to it, I’d love to hear more details about what you found clunky about the portfolio system and what you’d like to see changed. Your feedback genuinely helps us improve the platform.
Feel free to reply here or email us directly at support@twine.net. We’d really appreciate the chance to make your Twine experience better.
Thanks again for your feedback,
Stuart
CEO & Founder
Twine
You won't able to apply even once…
You won't able to apply even once unless you pay, (how would I know is that works?!) btw I'm top rated at upwork, this a waste of time.
15 June 2025
Unprompted review
A good opportunity to connect with…
A good opportunity to connect with potential clients. The interface is very user-centric and easy to navigate.
25 May 2025
Unprompted review
I like using this platform as I get to…
I like using this platform as I get to see what work is out there. The team are very helpful for troubleshooting.
4 April 2025
Unprompted review
You wanna apply as an editor
You wanna apply as an editor? Bummer, that you have to pay first... Hahaha, seriously?
It says, after not being on the plaform for months: "Free applications limit reached". Didn't apply for months and you want me to pay for placing an application? LOL
2 April 2025
Unprompted review
Reply from Twine
Hi Tony,
Thanks for your feedback. I’m really sorry to hear your experience felt frustrating.
Just to explain Twine uses a freemium model. You can apply for up to 15 jobs each month on the free plan, but once you hit that limit, you'll need to wait until your applications reset or consider upgrading to Twine Pro. Pro includes 50 monthly applications, higher visibility, and direct contact details for clients.
Also, some jobs have a limited number of applications from free users. If you’re seeing a message saying “Free applications limit reached,” it may mean that the job has already reached that cap for free-tier members. These limits vary by job role and location, and are in place to ensure clients aren’t overwhelmed by too many applications. Note, they can invite you to work on a job via our search.
Our model is designed to keep things transparent, avoid high commission fees, and give freelancers the freedom to communicate directly with clients. But we understand it’s not for everyone.
If you're open to chatting more or want help getting the most out of your account, feel free to drop us a line at support@twine.net. We’d love to help.
Thanks,
Stuart
CEO @ Twine
Not many jobs for me come through
Not many jobs for me come through, in fact only ever had one😢
7 June 2024
Unprompted review
Reply from Twine
Hi there,
Sorry to hear you've not been getting jobs coming though. Could you get in touch with us at support@twine.net so we can check your job notifications settings are optimal?
Thanks
– Twine Team
It is really helpful for both the…
It is really helpful for both the party, but I would give 4 because still there is something need to improve this palteform.
14 June 2024
Unprompted review
Reply from Twine
Hi Anupam,
Thanks for the kind review.
We're working hard to improve Twine and get your 4-star to a 5-star review. There are some fantastic product changes on the roadmap for 2025. Watch this space.
Thanks
– Twine Team
Twine doesn't seem to care about the…
Twine doesn't seem to care about the negative reviews which outnumber the positive reviews.It's not so much that the interface sucks but that the system is so closed and requires one to send an application through twine and then through email or "phone number"?? this is for the benefit of those posting jobs and not those pitching for them. The email system sucks and so do the potential clients.It's not really a serious platform other than for those who are cashing in on the platform namely the founders. I truly feel Twine is fraudulent. I am not alone. Oddly Many and Backstage don't get this much scorn from its users. I wonder why?
13 February 2025
Unprompted review
Reply from Twine
Hi Ma'amo,
I appreciate you taking the time to share your thoughts, and I’m sorry to hear that you feel this way about Twine. We take all feedback seriously, both positive and negative, and we’re always working to improve Twine based on what our members tell us.
To clarify, Twine is designed to help freelancers connect directly with clients, which is why we provide client contact details (email or phone) on Twine Pro. This allows freelancers to communicate more openly rather than keeping all interactions locked within our platform. Many freelancers have told us they prefer this over commission-based models that take a large cut of their earnings. However, I totally appreciate that this feels like you're doubling up the work – we've got a product change planned to fix this.
I understand that your experience hasn’t been what you expected, and I’d love to hear more about what specifically hasn’t worked for you. We’re always looking for ways to improve and make Twine a better platform for freelancers. If you'd like to share more details, feel free to reach out directly (https://www.twine.net/support). We’re happy to listen.
Thanks again for your feedback.
Best,
Stuart Logan
CEO
Twine
Satisfied review
I recently started with Twine Team and I couldn’t be more impressed with its functionality and user-friendly interface. The team has made a significant impact on my daily routine, streamlining tasks and providing valuable insights.
22 October 2024
Unprompted review
Reliability and real opportunities for freelancers
I have already worked in three jobs found on Twine, as a freelance native Italian speaker and I found great professionalism in the team, from the first contact to the follow up. Punctual payments and always active help desk.
30 January 2025
Unprompted review
This platform offers a wide variety of…
This platform offers a wide variety of job opportunities and it's very easy to use.
11 February 2025
Unprompted review
A lot of potential works for freelancers
11 February 2025
Unprompted review
Twine is fab!
I've really enjoyed using Twine and appreciate how intuitive and efficient the platform is. The team has done a fantastic job in creating a seamless experience for collaboration and engagement.
One potential area for enhancement could be expanding analytics and reporting features, providing deeper insights into engagement trends. Additionally, more customization options for branding within the platform would be a great addition.
Overall, Twine is a fantastic tool, and I’m excited to see how it continues to evolve. Keep up the great work!
11 February 2025
Unprompted review
Reply from Twine
Hi Richard,
Thank you so much for your kind words! It’s fantastic to hear that you’ve enjoyed using Twine, your feedback means a lot.
We also really appreciate your suggestions on expanding analytics and reporting features, as well as offering more customization options for branding. Could you give a bit more detail on what you mean by engagement trends?
It’s incredibly rewarding to know that Twine is making a positive impact for you, and we’re excited to keep improving based on feedback from our amazing community. Thanks again for your support!
Best regards,
– Twine Team
It's a good platform for finding an…
It's a good platform for finding an online job.
12 February 2024
Unprompted review
Reply from Twine
Thank you!
Life saver!
Always posting job opportunities with detailed requirements for the job, that makes the process to apply very easy for the service provider. And helps the client get the right person for the job.
11 February 2025
Unprompted review
Reply from Twine
Hi there,
Thank you for your review! We’re so glad to hear that you’ve found Twine helpful in connecting with the right opportunities. Making the application process clear and efficient is a big priority for us, so it’s great to know it’s working well for you.
Wishing you continued success on Twine!
Thanks
– Twine Team
Great company
I am a freelancer looking for work and Twine is a perfect company to help me finding interesting projects all over the world. If something goes wrong, they give me excellent support.
11 February 2025
Unprompted review
Reply from Twine
Hi Petra,
Thank you for your kind words! We're happy to hear that Twine has helped you find exciting projects and that our support team has been there when needed. Wishing you continued success!
The Twine Team
Recommended convenient and easy to…
Recommended convenient and easy to utilise compared to all other platforms for freelancers with fast paying process and for clients who frequently offer jobs to freelancers.
11 February 2025
Unprompted review
Reply from Twine
Thank you for the review!
– Twine Team
twine has really helped me in my career…
twine has really helped me in my career path and more stability
12 February 2024
Unprompted review
Reply from Twine
Thank you for the review.
– Twine Team
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