One of the best.
One of the best.. this is my 3rd time ordering from twigs and they always exceed my expectations
All the best
26 March 2026
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4.2
Great
15 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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This is the second time I order flowers…
This is the second time I order flowers and request them to be fresh, but they arrive not fresh and end up wilting and melting by the next day
23 February 2026
Reply from Twigs
Dear Ezdehar,
Thank you for your feedback, and I am truly sorry to hear that this was your experience — especially as a returning customer. This is certainly not the standard we aim to deliver.
We take the freshness of our flowers very seriously, and it is concerning to hear that they did not last as expected. I would really appreciate the opportunity to look into this further and understand what may have happened.
I will be reaching out to you directly so I can personally review this with the team and make things right.
Your feedback is important to us, and we truly value the trust you place in TWIGS.
Warm regards,
Anna
Managing Partner
TWIGS Flower House
Thanks for your amazing service and…
Thanks for your amazing service and fast delivery of the gift to my friends and I would like to be part of your team and help
27 December 2025
Reply from Twigs
Thank you for the lovely review Shaikha! 🌷 We are glad you had a great experience with our service and delivery. We truly appreciate your interest in working with us — feel free to get in touch anytime, drop an email hello@twigs.ae.
Love the fact that they have sunflowers…
Love the fact that they have sunflowers 🫶🏼🫶🏼🫶🏼
24 November 2025
Reply from Twigs
So glad to hear this! 💛 Sunflowers are one of our favorites too. Thank you for sharing the love Sophie 🌻
My fav flower shop ❤️
The service is fast and they never disappointed me with any of my orders ❤️❤️
25 September 2025
Reply from Twigs
Thank you so much for your continued trust and love Abra❤️ We are truly grateful to be your favorite flower shop and so happy to hear we have never disappointed. Your support means everything to us 🌸
Reply from Twigs
Thank you for your wonderful feedback Nadra. At TWIGS, we are committed to delivering fresh flowers and carefully curated arrangements to make every moment special. 🌸
They understand what customers need.
27 August 2025
Reply from Twigs
Hello Sumayya. Thank you for sharing your experience with TWIGS Flower House. We take pride in understanding our customers’ needs and creating thoughtful arrangements that make every occasion memorable.
Love their flowers
Love their flowers, looked very fresh and beautiful. They even sent me a message to make sure it’s everything I wanted. Would highly recommend again!
25 August 2025
Reply from Twigs
Your feedback made our day Nadine! Ensuring your flowers are fresh, beautiful, and exactly what you envisioned is always our priority. Thank you for your kind words and recommendation. 🌼
Reply from Twigs
Thank you for your wonderful feedback Sultan. At TWIGS, we are committed to pairing excellent service with thoughtfully designed arrangements to make every occasion memorable. 🌼
All time favorite 🤍🤍🤍🤍🤍
28 March 2025
Reply from Twigs
Dear Alya,
Your words (and those hearts 🤍🤍🤍🤍🤍) absolutely made our day! We are so grateful to be your all-time favorite — it's customers like you who inspire us to keep curating beautiful, heartfelt arrangements every single day. Thank you for being part of the TWIGS story — we can’t wait to deliver more joy your way soon.
With love and blooms,
The TWIGS Flower House Team 🌸
It was sent as a gift
It was sent as a gift, and the reciever looveed it and posted it online and many people asked about the flower shop
21 March 2025
Reply from Twigs
Dear SA,
Thank you so much for sharing this! We are thrilled to hear the gift was loved — and even more excited that it made its way online and caught the attention of others 🌸 That’s the kind of flower magic we live for! We are truly grateful you chose TWIGS to be part of such a special gesture. Please send our love to the happy recipient, and we hope to delight you both again very soon.
With heartfelt thanks,
The TWIGS Flower House Team 💐
Beautiful options for a birthday gift
Beautiful options for a birthday gift! Got a bouquet, balloons and the chocolate cake which was delicious as I was told.
19 March 2025
Reply from Twigs
Dear Justine,
Thank you so much for this sweet review! We are so glad you chose TWIGS to celebrate a birthday — and even happier to hear the bouquet, balloons, and chocolate cake were a hit 🎉🍰 Our goal is always to make gifting feel joyful and effortless, so it means the world to know everything was enjoyed. Looking forward to helping you celebrate many more moments ahead!
Warmest wishes,
The TWIGS Flower House Team 🌷
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